Insight Pest Solutions Reviews 

Total scam!! Never saw anyone on my cameras and been paying monthly. Now I try to cancel service and they want to charge me extremely crazy fees and more months! Don’t fall for these guys

Had a door to door salesman come to my home in September of 2025. He said that because he was going door to door there was a special! 80$ every other month for pest control services that would last the 60 day time frame between visits. Im a single mom struggling with roaches that have lived in this house longer than me. I thought it was a pretty good deal. I made a point to ask a few times if there would be a recurring charge and I was told no, I asked a few times about the price and each time I was told it would be 80$ ever two months for services. My home was serviced once. I got charged, I was told they would call to set up the next visit. They never did. I got billed the following month for 80$. I was co fused because one, I did not receive services. Two, I was told there would be no recurring charge. I went to.the website, removed my card info. I then wrote an email, called them, finally got ahold of someone. Explained the situation, had them escalated my "claim" to a higher up. I was called back, there was a voicemail left basically saying that I signed a contract and that it was stated in the contract there was a month charge of 80$ and bi-monthly visits. I am extremely disappointed in their so called customer service and in the integrity of the company as a whole due to how much false information their door to door reps give just to make a commission. Fraudulent income is shameful and these people should be ashamed of themselves for all the lies they tell.

Ils n’ont pas réglé mon problème dutout. Ont essayé de continuer à me charger même si j’ai deux fois téléphoner pour leur mentionner que je ne renouvellerais pas . Une compagnie qui veut juste de l’argent avec des gens incompétents. J’ai engagé de vrais professionnels qui ont réglé mon problème avec j’en garanti de 5 ans sans que je paye plus et ils ont tout réglé en 2 rendez-vous!
J’ai payé insight pendant 2 ans pour rien .

Merci beaucoup!
Syphax a remplacé les produits qui le nécessitaient et en a ajouté. Il a été très efficace, courtois et sympathique!

Pire service à la clientèle, depuis à peu près 2 mois que j'essaie d'avoir quelqu'un qui me rappelle pour annuler. Plusieurs appels et courtiers et aucun retour

très bon travail, consciencieux avec bonnes explications. le technicien s'appelle Gabriel Prévost.

Très satisfaite de la visite de Tarik aujourd’hui! Très courtois et efficace! Service 5 étoiles!

Very happy with Danny’s visit today. Managing deep snow and still smiling. I’ve been a customer for a few years now and have never regretted acquiring this service. I am in an area with a large new housing development and have not witness any rodent activity and spiders are where they should be… outside!!! It’s a wonderful service. I highly recommend it to anyone who enjoys a pest reduced area.

I believe this company's commercial service uses deceptive automatic renewal charges. If the sales representative had informed me about the automatic renewal in the one-year agreement, I would not have signed the contract. I already paid four checks for the first year and received four services. However, they automatically charged me for a fifth service without providing any service. Now they have sent the agreement to a collection agency, and I am requesting to speak directly with the collection agency about this matter.

Is there any place where I can report this type of business practice?

It would be 0 stars if that was available. I was approached by a door to door salesman. The conversation was rushed but we had a problem with spiders and ants so I signed up.
They incorrectly wrote down my email so at no point did I ever receive a contract and at no point was it EVER explained that this was a recurring service with recurring charges.
After receiving phone calls from accounts receivable for an outstanding payment for a second visit I contacted the company. After giving them my correct email I did receive a contract and invoice but when I tried to cancel was told the cancellation fee was the amount of a service which was almost $300. Another point I might add is when I spoke with the sales agent he talked about mouse control. I have NEVER in over 20 years in my home had a problem with mice however it was included as a service on this so called contract against my wishes. The cost of their service is exorbitant considering each of their 2 visits lasted approximately 10 minutes.
This company uses under handed tactics to gain customers and should not be trusted.

Buyer beware! Be sure to read the contract on the iPad you are signing it on! Rest assured, the salesperson won't be telling you that you are indeed signing a 12-18 month contract. When you choose to cancel, you will be told that there is a $310 cancellation fee. But WAIT, there's more! If you choose to cancel your contract before the end date, not only will you be charged the $310 cancellation fee, but an additional $200 termination fee altogether with an additional sales tax for a total of $551.31 (amount may vary based on the sales tax for your zip code). So, before signing up for Insight Pest Control's service, think twice about it. You will be paying more than $800 for a one year service (my house is small as is the yard, your amount may be greater) and for services that are In other words, will likened to paying for snow removal in the middle of summer and lawn care in the middle of winter. The salesman is less than forthcoming and never once will mention a contract or the terms of the contract.
While their product application may be good, the lack of transparency and forthright communication needs attention.

Jax to the Max
Such an awesome guy. Went over and beyond his service to make sure we were well looked after.
Thank you team 🙏
Appreciate your work

Tarik was friendly, took the time to answer my questions, and acted in a thoroughly professional manner.

We had our quarterly visit this week, and as usual I'm really pleased. Our technician, Mike Hurst, is a personable and professional individual. He goes the extra mile for us, in particular paying attention to those spaces we (older folks) can't reach to do ourselves at all. We rarely see any of the creepie crawlies in our home or even in our yard, a testament to how thorough Mike's attention to our property is. Keep sending him back, please.

S. Z. & M. E.

Le technicien Syphax est très gentil et très professionnel

Jax was my technician this afternoon. He went above and beyond. He went around my whole house and got rid of spider webs and wasp nests. He come to get rid of the bug problem we have been having for a while. Cockroach’s ants and other bugs. Thank you so much Jax for everything highly recommended

Stay away from Insight!

1) Sales person at door said no auto-renew (my condition of signing up). I believed him. Mistake. The office didn't care when I complained because they had it in writing. I guess I was gullible.

2) They said they could handle home moths. They couldn't. A couple of ineffective traps were provided a few times. The office didn't care when I complained.

3) The billed me for a service that they admitted was incomplete. Once again, when I escalated they did not care.

4) The cost for about 15 minutes a visit is ridiculously high given the ineffectiveness.

Seems to me to be a scam.

I signed up for services with this company earlier this year. A technician came and provided the first treatment which lasted less than 10 minutes. The treatment was ineffective (I still see a similar number of bugs) and it is now months later, so I called to cancel the services. I was told that there must be a minimum of one year worth of quarterly treatments or there would be a cancelation fee of $200. The salespersons don't tell you this when you sign up which is very misleading and deceiving. They sell it as you having the flexibility to cancel whenever you want, but this is not true unless you pay a hefty fee. Stay away from this company at all costs!

Don’t waste your time. It’s a scam. They will be in neighborhoods selling with no permits required, breach the contract by cancelling your services from someone not even on the contract, and gas light you into their free tria as a one year contract with a $400 cancellation fee.