Insight Pest Solutions Reviews 

Setton was awesome. He thoroughly explained the situation and mapped out a solution that made sense. Setton was always on time, the call center was constantly on top of my appointment, and everyone was very friendly. Thank you again to Insight Pest Management and Setton!

Thank u so much for the hardworking.. Jason did a very good Job.. he explained to me clearly I asked many questions Jason was patient and professional.

Sérieusement si vous avez mis 5 étoiles vous êtes juste des amis ou de la famille de cette compagnie, car sérieux c’est complètement de l’arnaque votre produit est complètement inefficace et service après encore pire.

Trevor was our technician.
Very thorough! We are happy with the treatment

No zero star option? I had to deal with Insight Bin Solutions this summer. Salesman is pushy, i signed up and they were late for one service and totally forgot to do the next service. They argue that i still need to pay even though they did not provide service because "it is in the contract you signed" and i cannot cancel without paying for future services....which i doubt would ever happen! Emails and phone calls from a different operator every time. This branch of Insight is a total SCAM to beware!

We’ve always had a great experience with the technicians. Happy with the services we’ve received!

Terrible service, overpriced scam. They'll hook you into a one year contract with promises of as many service calls as you need. When we called for a single extra pest problem (hornet nest) they couldn't come for 2 weeks. Two days before that scheduled appointment, we get a text that the appointment has been moved by 2 more weeks later! A month since we called. By then the summer is over and we've suffered with a pest problem they were supposed to be fixing for us. DON'T USE THIS COMPANY!! I wish we'd read the reviews first before signing up.

I posted a review regarding these people and their 'services' yesterday because of the poor service.

I wouldn't post another review so soon or at all, if their 'sales team' hadn't called again today demanding payment. They want payment for services they haven't provided this month ( or since the first time they came out in may) and the 300 cancelation fee.

The woman that called was very rude and demanding when she told us - not requested - that we pay the money asap or get another call.

I won't be posting another review of these people but I'd like to warn people not to use them. It would be a mistake.

Votre technicienne NATACHA a fait un travail minutieux et complet autour de notre maison. Elle a couvert tous les endroits et a même découvert un gros nid de guêpes et l'a immédiatement retiré. Nous sommes très satisfaits de sa visite.
Sylvie Pelletier
Roch Gaudreau
Sainte-Sophie

This was the second pest treatment. Jason Gabriel was the person providing service. Jason was pleasant, professional and helpful and got the job done in an efficient manner.

Technician did a poor job and did not complete all services they were supposed to. The company then charges a $200+ cancellation fee when told not to bother coming back, citing some agreement that nobody ever mentioned when first signing up.

A good friend of mine was forced to sell her house to move into assisted living. Has a subscription for services for the residence and when she went to cancel the subscription DUE TO NOT OWNING THE PROPERTY!!! They charged her $175!!! How horrible of greedy people!!! This is a company who preys on the elderly so AVOID AT ALL COSTS!!! Talk about rubbing salt in the wound.

This company makes their money based on a locked in contract for 4 services. After the 1st service we did not feel that the spider control was adequate. When I went to cancel, I was notified that whether I went ahead with the service or not, I would be paying for the service. When I was transferred to cancellation department, I was forwarded to voicemail.

Aaron was prompt and thorough. The service make a huge difference around the house

Aaron was very professional & insightful with a genuine friendly attitude . He looked after all my needs and arranged for appropriate addressing of all issues - He did an excellent job - very thorough, Thanks Arron

Highly recommend Insight Pest Solutions. Aaron, was the technician this time and he did an amazing job! He went above and beyond, we had vole issues and they are now resolved also had wasps issues around our pool now all gone! We also had serious issues with spider webs on our security cameras and that also has been taken care of thanks to them

Les deux employés (Faycal et Nacer) ont fait un travail digne de mention et j’apprécie beaucoup l’efficacité des applications qu’ils ont réalisées

Review:
I hired Insight Pest Solutions in Toronto to remove a wasp nest directly outside my front door. Unfortunately, my experience was very concerning. The technician sprayed an aerosol product without providing any safety guidelines or health precautions. Within minutes, the chemical smell spread throughout my entire home.

When I raised concerns, both the technician on-site and the company by phone told me it was “impossible” and dismissed the issue. Poison Control Ontario gave me very different guidance, advising me to vacate and ventilate because of the health risks if the smell was that pungent .I had to remain outside my home for over 8 hours, wearing a mask when I went back in.

At no point did the company ask about ventilation, the age of my home, or whether anyone inside had health conditions — all of which should matter when using chemicals so close to a front entry. I was left feeling that my family’s health and safety were minimized.

I’m sharing this so that others in the community are aware and can make an informed decision.

Insight is great. Nolan showed up when we needed him the most and gave us a great deal! He had his tech, Jason, come out and we couldn't be happier with the service. Jason went above and beyond to make sure we were happy with the results, and boy, are we ever! Thank you for the great work guys, the spiders are almost all but gone and they even got rid of a massive hornets nest I couldn't reach safely. I would highly recommend Insight for all your pest control needs!

Great service Aaron