Instant Swim Reviews 

I purchased a £70 swimsuit which developed significant bobbling after only two wears. It was only ever used in water and hand-washed exactly as instructed, yet the fabric deteriorated almost immediately. For a premium-priced swimsuit, this is simply not acceptable.

When I contacted customer service, they dismissed the issue as “contact damage,” despite there having been no contact with any abrasive surface. They provided no evidence to show that the garment wasn’t inherently faulty, and ignored the fact that a swimsuit should be reasonably durable, as required under Section 9 of the Consumer Rights Act 2015.

Because the fault appeared well within six months, Section 19(14) of the CRA presumes the issue was present at the time of sale unless the retailer can prove otherwise. Instead of addressing this legal requirement, they claimed “no other issues had been reported,” which is not evidence and does not meet their statutory burden of proof.

They also stated that “a significant amount of time has passed,” which is inaccurate. Consumers have up to six years (five in Scotland) to raise a claim for faulty goods. My issue arose within a few months.

Overall, I’ve been left with a poorly made £70 swimsuit and a company unwilling to acknowledge clear consumer rights. Extremely disappointing quality and unhelpful customer service. I won’t be purchasing from them again.

I've bought from Instant Swim a couple of times, and I am obsessed with their swimsuits! They are so flattering; my first one lasted me 18 months of full-time swim training (~3-4 times a week for 2 hours) before the elastic started to stretch, which, in my opinion, is amazing for a training suit. They also double as cute suits for summer holidays. I have nothing but positive experiences with the brand and would recommend 100% over trying one of their suits and supporting a small business with such a fun outlook on swim training !! We all deserve to feel cute while wearing a cap and goggles !!!

I’m a competitive swimmer and am very disappointed with this swimming costume. When I saw in the website that it had said something like ‘perfect for competitive swimmers that want to look good’ I thought this was going to be a great purchase. I have just finished my first session of wearing this suit and I am so disappointed. It was a perfect fit on land, but as soon as it touched the water it went baggy and was stressful to swim in. It filled with water and I had to keep readjusting the straps and the bottom part of the swimsuit. It caused a lot of water resistance and was extremely hard to swim in: Overall terribly disappointed with this brand.

Did not specify that taxes needed to be payed separately, now on top of the already expensive swimsuit, I payed even more in taxes and duties, and I Paysed for shipping. This is ridiculous, and they should've made it more aware for people.

To be honest I am very disappointed with the quality considering how expensive these swim suits are. The colours have completely faded and the suit has become see through don’t think it will last much longer - only had it a few months and used probably once a week in a costume rotation. I also bought two scrunchies have fallen to bits. If you plan on swimming regularly in this suit don’t waste your money

I subscribed only a matter of days ago to get the 10% signing up discount and already I've had about 6 marketing emails. Stop clogging up my inbox!!!! I've unsubscribed and won't be ordering. Plus, it annoys me that all swimsuits full price are £70 but for free delivery you need to spend £90. Returns aren't free either which is ridiculous when swimsuit sizes are so hard to get right.
Wanted to order one but won't be.

I loved my Instant Swim Karma swimsuit when it arrived. But as it was a birthday gift September 24 I only used it a few times for sea swimming, then not at all over the winter.
When I got it out to use again in June 25, I noticed the back straps were wearing through, although the rest of the costume had no sign of wear.
I contacted customer services and was told that because of the length of time since purchase, I was not entitled to a replacement. However, I strongly believe that any swimsuit should last at least a year of infrequent use, let alone one at this price point.
I am very disappointed that the company did not see fit to replace what is clearly a faulty product, as it is not fit for purpose. They claimed they had never come across this problem before, so I would have thought as a goodwill gesture they would offer a replacement, not the 20% off a new purchase they offered. I will not be buying another one.
I have never had this happen to a swimsuit before, it was clean and stored dry, and had only light use.

NB: the straps had not been cut. The tears were clearly ragged.

I found this brand from a swim friend .I love swimming and i search everyhting about it so i took a look on this brand and i really love it.I did a purchase and i was very happy with the quality and the colors of the products.The shipping very very fast!!I bought the Seren swimsuit a pair of googles and a scrunchie.All of them perfect!A brand who loves really the sport of swimming is instant swim!!Keep up the good work!!

I placed an pre- order with a dispatch date of 29th May. I had planned to take the swimsuit on holiday with me (leaving 14 June, so over 2 weeks after the dispatch date). The order was not dispatched and they did not communicate at all to say it was delayed. I followed up the following week and they said the items were delayed and they'd be arriving with them on 5th June. I followed up again on 6th June and I was told they were arriving in their warehouse 'sometime the following week'. This is despite them clearly posting on their instagram about '300 orders' going out the previous day. I repeatedly explained I'd ordered for a planned holiday and they refused to give me a specific day that the swimsuit would be arriving and they ignored several messages on instagram. They are really difficult to deal with via email and instagram. They are unhelpful and push the problem on to the customer. They did not provide any updates except when I was chasing. They've claimed the items are held up at customs, however I think if this were the case it would be normal to expect that they would send out regular updates to customers who had pre ordered. Overall a really poor experience, would not recommend using them.

Returning from Poland costs £30 – almost a third of the suit’s price. Between the high delivery and return costs, it feels like I’ve paid nearly the full price of the suit just to try it on. Disappointed to be paying for both the delivery and the return.

Wow, where do I start? Not only is the website a breeze to use, but the product is spectacular in itself. The material is high quality, the fit is breathable yet makes me look sculpted, I’m OBSESSED. I will be saving from each pay cheque to get every colour. Everyone needs to get themselves something that makes them feel great, look great, and MOVE great!! 🌟🌊

I bought a from instantswim when I needed a swim costume to take with my travelling as I needed something robust and that would last and it has been the best purchase! I’ve now had it for nearly three years with little sign of wear despite using wearing it to train 3x a week and having been worn in various seas, pools and spas. Couldn’t recommend them enough!

i’ve recently just worn the swimsuit for the first time and it was incredible. it held everything in place, doesnt move, doesnt chafe and i feel sooo good wearing it! i really want to buy a new one, to expand my collection, because these colour ways are just so good!

Swimsuits for all sizes I wear it for my everyday practice at pool.Strong material soft for the skin.Lots of colours for every taste

Great communication when I needed to amend an order! The Karma swimsuit is thick material and comes in a beautiful range of colourways. I originally got the Army colourway and couldn’t resist but to get another when the Too Blue restocked. I saw online to size up for a relaxed fit but this ended up being too big in the chest area and the sides gaped so I sized down to my usual clothing size and the fit was much better.

Honestly, the service instant swim provides is amazing! When I was having some issues with shopify tracking my order, I DM’d you guys straight away and both times (since this happened twice) I got immediate responses which were so helpful! Thank you 🫶🏼

Absolutely love the brand! My swimsuit is so comfy! I will definitely be purchasing more. I also attended a swim meet hosted by the brand and the owner as well as the other girls were so lovely! Such a great community that the brand is building🩷😊

Honestly the quality and the speed of delivery was fantastic for my online order. I also attended the first swim club they hosted and was made to feel so at ease, every need was catered for and the community they’re building for swimmers is fantastic!

Great quality & style! Fits appropriately.

My swimsuit from instant swim is my absolute favorite. It’s amazing quality for swimming laps and is the perfect fit in all the places. It’s super easy to put on and off which is a huge plus because I hate the struggle of trying to get out of my other swimsuits when wet. If you’re looking for a quality swimsuit to feel confident in, this is the place! If you’re like me, you won’t end up wearing any of your other swimsuits any more because you’ll be wearing your instant swim one every time.