Insuristic Reviews 

166
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We needed an unoccupied property insurance as our house sale was taking longer than initially anticipated and we had already moved into a rental. The entire process was extremely smooth, right from g... Toon meer

Beoordeeld met 5 van de 5 sterren

Had to deal with father's death and the closing down of his estate which involved looking after an empty house for 6 months till it was sold. insuristic made insuring the empty property a breeze and R... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service. Had great difficulty finding insurance for a empty probate property. Rob made the process very easy and was very helpful. He clearly appreciatedthe difficulties I had experienced an... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent provider for unoccupied house insurance. Used following a death in the family and whilst probate and sale of property was going through. No fuss, easy process and reasonable cost. Even bette... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

Insuristic is a digital first insurance broker. This means most of our products can be easily purchased online. We make insurance less complicated and tailored to your needs. Which gives you the confidence that your insurance should respond if you need it to. What's more, there are no hidden costs. We don't take big commission from our insurers nor do we charge you fees. This means we don't charge you to receive, change or cancel your insurance policy. We are committed to transparency. We tell you what we earn up front in our terms of business agreement, which we provide when you get a quote from us.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

166 reviews

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4,9

Alle reviews

(166)

73 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Would recommend.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Insuristic

Thanks Cathie, pleased you liked our service. All the best.

Beoordeeld met 5 van de 5 sterren

Really impressed with this company

Really impressed with this company, took out a 3 month policy but after 9 days was no longer needed. They only charged pro-rata for the time I’d had the policy, no charges or hidden fees. Would definitely recommend & use again. 5 star service

20 september 2025
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Antwoord van Insuristic

Thank you for your review Steven, we're pleased you liked our service . All the best.

Beoordeeld met 5 van de 5 sterren

Really easy to deal with

Found this company online after my father passed away, we had to insure his house so needed unoccupied probate cover. There was no hard sell, all done online and when the house sold was just one email to get cover finalized and they do refund you on a pro rata basis, no fees for cancelation either. the refund only took a few days to go through. I only had to contact them three times and each time i got a reply within an hour, and they were really helpful each time. cant fault them in any way.

12 september 2025
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Antwoord van Insuristic

Hi Anita, thank you so much for your lovely review. We are pleased you liked our service. All the best for the future.

Beoordeeld met 5 van de 5 sterren

Helpful website, great support and exactly the policy I needed

Until I found the Insuristic website, getting the proper insurance to cover my unoccupied property during probate was a bit of a nightmare. The cover levels and policy conditions seemed inconsistent, wrapped up in jargon, and many were extremely basic.

So I found the Insuristic website really helpful - it's very clearly written and explains all the options (and pitfalls) of insuring through the probate period. Then, when I contacted them with a couple of queries, they responded quickly with clear explanations.

Having compared the types and levels of cover with quotes from other insurers, I found that the policy was perfect for my needs and bought it.

Ultimately, I suppose you never truly know how good it all is until you actually need to make a claim. This is the same with any insurer. But given the experience so far, Insuristic seem to be the sort of company that takes pride in its specialism and genuinely wants to help people make the right choices at a difficult time. Hopefully, I never need to call on them, but I've got a good feeling they will be there should I need them.

Update on 07/04/2026. The property has now been sold. I found the inspection requirements really straightforward and easy to comply with (a visit and 2 photos every 30 days). When I cancelled the insurance after selling the property, I received a pro-rated, commission-free refund on the same day I notified them. What more could you ask for?

15 september 2025
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Antwoord van Insuristic

Hi Paul, thank you so much for taking the time to update your review — it really does mean a lot to us.
It's great to hear you found our policy easy to understand and comply with. We designed our policy specifically to make insurance easier for personal representatives whilst also helping to protect their liability. We are pleased that your experience of insuring with Insuristic matched that. Great news that the sale has been completed, and we wish you all the best for the future, the Insuristic Team.

Beoordeeld met 5 van de 5 sterren

Simple, friendly and honest

As administrator of my brother's estate, I needed to arrange unoccupied property insurance. Insuristic made the process extremely simple and the insurance was set up very quickly.
After the house was sold, I cancelled the policy as advised and was pleasantly surprised with the efficiency of the process - it just took a single email from me and it was cancelled the same day.
Furthermore, not only did they not charge a cancellation fee, I received a refund for the remaining time on the policy. I don't know if this is usual with this type of insurance, but it was a welcome surprise to me.
Based on my experience with Insuristic, I can wholeheartedly recommend them.

19 september 2025
Review zonder uitnodiging
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Antwoord van Insuristic

Thank you for your lovely review, Chris. You're right; our approach to cancellations is pretty unique. Most of our competitors charge a cancellation fee and may not always provide a refund for short-term cover. All the best.

Beoordeeld met 5 van de 5 sterren

Helpful service at a diffult time

As executor of my late mother's property I needed to take out insurance for her house while it stood empty prior to being sold under probate. Insuristic made the whole process very quick and easy, including preparing a renewal quote/policy when it was needed.
They were also helpful and proactive in reminding me to prepare the house for the winter months. The cost of the policy was very reasonable, and the fact that there was a pro-rata refund when the house sold prior to the end of the insurance term was an additional bonus. I found them very friendly and easy to deal with. Many thanks!

5 september 2025
Review zonder uitnodiging
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Antwoord van Insuristic

Thank you for your lovely review, JL, and we are pleased we were able to make the process easy. All the best.

Beoordeeld met 5 van de 5 sterren

Brilliant Service

Very easy to obtain a quote and then set up cover. When I needed to cancel the policy due to the house being sold it was very easy to contact Rob, who dealt with my query in a quick, efficient and friendly manner. There are no cancellation fees and a full pro-rata refund was issued. I would recommend using Insuristic.

27 augustus 2025
Review zonder uitnodiging
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Antwoord van Insuristic

Thank you for your review Kerry, and we are pleased you liked our service. All the best.

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with , Rob Faulkner is great ! - Really helpful and easy to deal with , nothing was too much trouble. Thank you ! :)

26 augustus 2025
Review zonder uitnodiging
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Antwoord van Insuristic

Thank you for your review Ian, and we are so pleased you liked Rob's service. All the best.

Beoordeeld met 5 van de 5 sterren

Insurance for unoccupied house during probate

Very simple process to obtain quotation and to incept cover. Full refund when cover is no longer needed and 30 day inspection requirement also make life easier.

17 augustus 2025
Review zonder uitnodiging
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Antwoord van Insuristic

Thank you for your review, Andy, and we are pleased that we made the process easy.

Beoordeeld met 5 van de 5 sterren

Very simple

Very simple, no hassle - Recommended

We were in the process of selling our house, which became vacant for a period. Our home insurance company cancelled our policy because we could not guarantee the house would be empty for no more than 30 days.
We insured our building via Insuristic. The process was online and very quick and easy.
A short while later we exchanged and completed on our sale.
I emailed Insuristic and received a response that day, with a refund of the balance, cancelling our policy.
It was probably the least stressful part of selling our house.
Recommended

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Insuristic

Thank you for your review Richard, and we are pleased we were able to make the process stress-free. All the best for the future.

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish

Brilliant service from start to finish, We needed insurance for an empty property while going through the probate process, I would recommend using Insuristic for anyone who has a house in Probate.
Thank you Rob Faulkner for your quick responses and advice.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Insuristic

Thank you for your lovely review, and so pleased we made the process easy. All the best for the future.

Beoordeeld met 5 van de 5 sterren

A fantastic service

A fantastic service. Rob was very helpful and understanding of the situation making things very straightforward

22 juli 2025
Review zonder uitnodiging
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Antwoord van Insuristic

Great to hear Mark, and pleased we could help. All the best.

Beoordeeld met 5 van de 5 sterren

Excellent Product & Service

Sadly we need insurance to cover an unoccupied property through a Probate sale

Insuristic offered an excellent level of cover vs our needs, making the process of getting a quote & taking cover very quick & simple

Having now sold the property & emailed Insuristic to advise, they have immediately responded, providing a full pro-rata refund for the remaining term AND no cancellation fee charged

23 juli 2025
Review zonder uitnodiging
Logo Insuristic

Antwoord van Insuristic

Thanks for your review Stephen, and we are pleased you liked our service. All the best

Beoordeeld met 5 van de 5 sterren

Great business

Sadly, I became executor for the estate of my much-loved uncle late last year. He initially went into care but died after a short while, leaving a valuable home to be taken care of.

I stumbled upon this company whilst looking for probate insurance. They were really helpful and not looking to make a swift profit.

Their conditions were very reasonable, requiring me to either turn off the water supply or keep the property heated to a reasonable level.
I had to keep the mailbox empty and visit once every 30 days to take 2 photographs.

The cost was very reasonable and only a little less than my 4 bed, 3 storey house that is lived in.
The current cover expires this months but, happily, the property has sold.

I cancelled cover as of the completion date and did not expect any refund. Refund there came, for the unexpired days.

I have had contact with Rob, both online and by telephone and found him to be decent and helpful.

I have had no cause to claim on this policy and so can't comment on that aspect. I strongly suspect that, had I needed to do so, my claim would have been handled well.

I recommend without hesitation.

8 juli 2025
Review zonder uitnodiging
Logo Insuristic

Antwoord van Insuristic

Thank you for your review Andrew, and pleased we made the process easy for you. All the best for the future.

Beoordeeld met 5 van de 5 sterren

Personal, precise and professional

Rob Faulkner has been very personable and helpful throughout the process.
I do hope the insurance industry does not go completly digitised like the banks appear ro be doing.

19 juni 2025
Review zonder uitnodiging
Logo Insuristic

Antwoord van Insuristic

Thank you for your review Colin. We are delighted that you liked our service. All the best.

Beoordeeld met 5 van de 5 sterren

An excellent/outstanding service

This company provides and excellent service for executors and beneficiaries who have followed intestacy ruled and probate guidelines but want that added assurance after distribution of inheritance. Communication was excellent and the policies exactly meeting the needs of this small market of people. They were sympathetic to issues and understood the complexities and dealt with them effectively.

11 juni 2025
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Antwoord van Insuristic

Hi Sonia, thank you for your lovely review, and we are really pleased we could help. All the best

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

We were passed Rob's contact details by our solicitors and I am so glad we made contact with Rob and Insuristic.

We spoke with Rob on the phone and he instantly understood our situation, the process of applying for deputyship and all the difficulties deputies/attorneys face. We used the online quote tool first to get a rough idea of the cost and then Rob made some changes to the quote for the contents cover whilst we were on the phone and a revised quote was instantly issued.

It was really refreshing to speak with somebody that made the process of getting appropriate cover as simple as possible.

28 mei 2025
Review zonder uitnodiging
Logo Insuristic

Antwoord van Insuristic

Thank you for your review Adam, we are really pleased we could help you. All the best.

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