internetspecs.co.uk Reviews 

897
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Mark was just fantastic! I put in a query and he rang me back really quickly. He advised me what glasses to get my dad based on his prescription and was very honest explaining what would be best... Toon meer

Beoordeeld met 5 van de 5 sterren

Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've used Internet Specs several times for reglazes as well as buying new frames. It's a small family-run company and Mark is very knowledgeable & always happy to help. Lenses are good quality at a lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My wife was really pleased with an order from these guys last year, so I thought I’d try them out. I’m glad I did. Wonderful experience from a retired optician who now runs this business. I could not... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar

Over internetspecs.co.uk

Geschreven door het bedrijf

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

897 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(897)

52 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, fast, good quality

16 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Kevin,

Thank you so much for your support - it means a lot to us. We're really pleased that your experience with us was positive.

Kind regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great Service from the team.

Great Service from the team.
There was some confusion with my order that was handled personally and professionally.
Frames came promptly and well packaged. Thank you.

18 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Sam,

Many thanks for your supportive review. We're really glad that you were happy with our service.

Best regards,

Internet Specs

Beoordeeld met 4 van de 5 sterren

Great if you can wait

Excellent price and craftsmanship; good communication with quick response to email inquiries. But slow delivery: ordered on 15 November and arrived on 23 December.

9 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Mark,

Thank you for your detailed review. We're pleased that you're happy with the price you paid as well as the quality of the glasses.

We're sorry for the delay with your glasses. Your lenses did take longer than our usual lenses to fit as they needed to be specially cut (known in the trade as 'surfaced lenses'). We then posted to you in America using the UK Royal Mail's 'International Tracked & Signed' service. Usually posting to the US takes about a week. Your glasses were unfortunately held up for a long time at American customs, which we've found to be unusual. A contributing factor may have been due to it being the busy Christmas period. We're glad that you were finally able to receive your glasses and were pleased with them.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent professional service

Was able to buy wide glass frames with prescription lenses that had been unable to source elsewhere. Diligent ex optometrist rang me to check I had entered correct details.

16 december 2025
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Antwoord van internetspecs.co.uk

Hi Angela,

Thank you so much for your detailed review. We're really glad that you found our service to be professional.

Fond regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

As always fantastic service

As always fantastic service, perfect clarity, I have used this company a few times this year as well as previous years would recommend and have done without hesitation.

8 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Denise,

Thank you greatly for your supportive review and for your custom over the years. It means a lot to us to have you as a customer.

Best regards,

Internet Specs

Beoordeeld met 4 van de 5 sterren

Expect Customs Delays if from EU

Product as described.

3 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

We're glad that you have now received your frame. We posted to you in Germany using the UK Royal Mail's 'International Tracked and Signed' service. Usually posting to Germany takes about a week, but your frame was delayed at German customs unfortunately, possibly due to the busy Christmas period. Apologies and we hope you weren't too inconvenienced by the delay.

(Please note: the following part of our reply relates to a part of the customer's original review, before the customer edited it in January, 2026).
Regarding the Trustpilot emails you received to rate your experience, we send an automatic email to customers one week after we post glasses to them. We're required by Trustpilot to select a specific time period and as the majority of our customers are from the UK, we decided to send the first email one week after we post. We do mention on the emails you received that you may receive the review invitation before your frame arrives and that you're welcome to wait with writing your review until after you receive your frame.

Kind regards,

Internet Specs

(January, 2026 edit: We now send just one Trustpilot email asking to review us, 12 days after we post glasses to customers).

Beoordeeld met 5 van de 5 sterren

Good end to end experience

Website was easy to use, glasses were made to the timeframe expected, and were a good price. Very pleased with them.

29 november 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Jonathan,

Many thanks for your supportive review. We're glad that you're happy with your glasses and that you found our website easy to use.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

We are very pleased with the great…

We are very pleased with the great service we have experieced. Thank you son much,

Peter ( from The Netherlands)

14 november 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Peter,

Thank you very much for your supportive review. We're really glad that you're pleased with our service.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

An Excellent Service

An excellent service from the team at Internet Specs, as well as a really competitive price. The ordering process was smooth and straightforward - but I was also able to speak with Iain and Mark which makes a massive positive difference when purchasing goods online. I highly recommend Internet Specs for the quality of their service, and keen pricing.

12 november 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Chris,

Thank you immensely for your supportive review. We're really pleased that you were happy with our service.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Internet Specs couldn’t have been more…

Internet Specs couldn’t have been more helpful to me when I purchased from them again. I knew I was dealing with a trusted source, from Mary Oct ‘25

2 november 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Mary,

Thank you so much for your supportive review. It means a lot to us.

Best wishes,

Internet Specs

Beoordeeld met 4 van de 5 sterren

Great value designer glassws

Good communication throughout the purchasing process and good value product.

30 oktober 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Graham,

Thank you very much for your review. We're glad that you found the glasses to be good value.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

5 star service

5 star service, have been using for a few years due to this. Thank you Internet Specs

17 oktober 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Louisa,

Thank you so much for your support. We really appreciate both your custom and your kind review of us.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Very pleased with my new lenses

Very pleased with my new lenses in the glasses I sent in. The return was quiet. Very happy will be definitely using internet specs again.

17 oktober 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Christine,

Thank you immensely for your review. We're glad that you're happy with the lenses and we look forward to hopefully helping you with your lenses and/or glasses in the future.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Glasses arrived as advertised

Glasses arrived as advertised. Fantastic communication from team. Exceptional service provided.

17 oktober 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

Many thanks for your kind review. We're really glad that you were happy with our communication and our service.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great online company to deal with


Great customer service and nothing was too much trouble.

Highly recommended.

30 september 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Maria,

Thank you for your kind review. We're pleased that you were happy with our customer service.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent as always

This is the 3rd or 4th time I have used Internetspecs and each time I have had a good experience. The whole process takes about 2 weeks from sending my frames for reglaze until receiving them back again.

23 september 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Rob,

Thank you very much for your support. We're glad to have you as a customer.

Best wishes,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Ordered a pair of Reykjavik Eyes…

Ordered a pair of Reykjavik Eyes titanium glasses with prescription lenses for my wife. Everything went great.
Great price and value.

2 september 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Aleksandr,

Thank you very much for your review. We're glad that you're happy with the price you paid.

Warm regards,

Internet Specs

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