internetspecs.co.uk Reviews 

897
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Mark was just fantastic! I put in a query and he rang me back really quickly. He advised me what glasses to get my dad based on his prescription and was very honest explaining what would be best... Toon meer

Beoordeeld met 5 van de 5 sterren

Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've used Internet Specs several times for reglazes as well as buying new frames. It's a small family-run company and Mark is very knowledgeable & always happy to help. Lenses are good quality at a lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My wife was really pleased with an order from these guys last year, so I thought I’d try them out. I’m glad I did. Wonderful experience from a retired optician who now runs this business. I could not... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar

Over internetspecs.co.uk

Geschreven door het bedrijf

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

897 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(897)

52 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A pleasure to deal with this company,

This is the 2nd time I have ordered glasses from this company, they were 1class on both occasions,
Very friendly & helpful, wouldn’t hesitate to use again,
Thank you ,

8 juli 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Pat,

Thank you greatly for your kind review - it means a lot to us. We hope to be able to help you with your glasses for a third time some day!

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Thank you internet specs team for the…

Thank you internet specs team for the excellent customer service.. very happy with my purchase

4 juli 2024
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Antwoord van internetspecs.co.uk

Hi Ahmed,

Thank you so much for your supportive review. We're really glad that you're happy with your purchase.

Fond regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Really easy to order and I had a lovely…

Really easy to order and I had a lovely phone call from them to update me on my order timescale. Glasses came very well packaged with relevant cases. I had a great experience and will use the next time I need new glasses.

19 juni 2024
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Antwoord van internetspecs.co.uk

Hi,

Many thanks for your kind review. We're really pleased that you found it easy to order your glasses and that your experience with us was positive.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Four eyes

I received my glasses and detected a mark in the centre of the lenses, I phoned the number provided at 8.30 with no reply, within a few minutes i was contacted by the company and was told what it maybe and what to try, I carried out the instruction, but it did not work , in the event it did not work ,I was asked to send them back, I have not sent them back as I was desperately in need of them, regardless of the marks.

22 juni 2024
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Antwoord van internetspecs.co.uk

Hi Dreigiau,

Thank you for your supportive review. We hope to be able to help you again with your glasses in the future.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Outstanding service and a lovely man.

Extremely helpful, with a difficult prescription, which other online opticians couldn't help with. Mark, their optician took the trouble to ring me to explain the nest solution and even remembered me two months later when I came back to buy my glasses. Outstanding service and a lovely man.

12 juni 2024
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Antwoord van internetspecs.co.uk

Hi Ash,

Thank you greatly for your kind words. We're really pleased that you were happy with how Mark (our retired optometrist), was able to assist you with your frame and lenses.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Happy customer

Yet again the service provided has been excellent. Once I placed my order I received a call from Mark to confirm a few points and a week later my glasses arrived. It’s the third time I have used them and I’m sure it will not be the last.

29 mei 2024
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Antwoord van internetspecs.co.uk

Hi,

Many thanks for your kind review. It means a lot to us. We hope to be able to help you in the future for a fourth time!

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great service & quick delivery thank…

Great service & quick delivery thank you. After being on holiday I now wish I'd got prescription lenses in these sunglasses but that was my choice & no reflection on the service I received. I would definitely order from Internetspecs again!

15 mei 2024
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Antwoord van internetspecs.co.uk

Hi Kay,

Thank you so much for your supportive review. We're really glad that you were happy with our service. We look forward to your next order!

Best regards,

Internet Specs

Beoordeeld met 4 van de 5 sterren

Delivered on time good to deal with…

Delivered on time good to deal with will use you again

30 mei 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Malcolm,

Thank you for your kind review. We're glad that you found us good to deal with and we look forward to your future custom.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

A Thorough Selection Process

The process of selecting the frame was straightforward, with a reasonable selection. The process of in putting the relevant data was excellent. I felt confident that my glasses would fit me correctly, which they did. I notice that it seems that most of the other internet specs sites don't provide this level of accuracy. The tracking of progress was good and the glasses arrived within a reasonable time period, beautifully packed. Many thanks and keep up the good work.

29 mei 2024
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Antwoord van internetspecs.co.uk

Hi Marshall,

Thank you for your kind review. We really appreciate your positive feedback.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

A Quality Supplier.


You can often worry about the reliability and quality of internet purchases especially with the likes of frames and prescription lenses. No problem with internetspecs as far as my experience was concerned.
I was impressed with the unsolicited progress call I received and the speed that the product was delivered.
I also found their prices very competitive with no hidden extras as some other internet companies use.

17 mei 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Andy,

Thank you very much for your supportive review. We really appreciate you helping to give others the confidence to order their frames and lenses from us.

Kindest regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Sourced the frames I wanted and made a new product offering for me. Above and beyond customer service.
Great price to.

14 mei 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Fred,

Thank you for your complimentary review! We're glad that we were able to source the frame you liked.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Dear Summerville Family,

Thank you for your nice review. We're glad that you were happy with our service.

Best regards,

Internet Specs

Beoordeeld met 3 van de 5 sterren

Refunded quickly

After a bit of confusion both ends, i was refunded in full promptly, which i appreciated, honest traders

3 mei 2024
Review zonder uitnodiging
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Michal,

Thank you for your review. We appreciate your words.

Kind regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great service

I was very happy to discover I could buy replacement frames to match my broken ones from Internet Specs. They were necessary to fit expensive lenses that were in good condition. They were promptly delivered to my daughter in the UK. She then forwarded them to me in rural Greece. That took some time. Thanks

3 april 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Christopher,

Thank you very much for your review - it means a lot to us. We hope to be able to help you with your frames in the future.

Kindest regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service, they called up to reassure progress and were very good and getting back to you again l. I also had an issue with my order which was resolved very professionally and conveniently.
Would recommend.

11 april 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Nick,

Thank you immensely for your kind review. We're really pleased that you were happy with our service.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Fabulous service

Communication with these guys was amazing...
So helpful and delivery so quick.

Will definitely use again...

Fabulous service.

10 april 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Tracy,

Many thanks for your supportive review. We're really glad that you were happy with our service.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Absolutely delighted with this purchase

Absolutely delighted with this purchase. I was able to choose the spectacles I was searching for and to upload my prescription with ease. Ordering online was straightforward and I was kept well informed as to delivery. New spectacles arrived well packed and with appropriate box, cleaner and the gift of a pen and in a timely manner. I would highly recommend this service

9 april 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Pamela,

Thank you so much for your detailed review. We really appreciate it and we're so glad that your experience purchasing your prescription glasses with us was positive.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Marvellous Service

Mark & Iain were both very helpful, courteous and provided a brilliant service. As a more “mature” person buying glasses from Internet for the first time they made the whole process seamless!

Plenty of choice available to pick from, very good prices and my new specs a marvellous fit too.

Many thanks to the InternetSpecs
team!!

9 april 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Susan,

Thank you so much for your detailed review. We understand there can be doubts about ordering glasses online for the first time - we're really glad that you found the process easy and that you're happy with your new glasses.

Kindest regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great Experience

My prescription is quite strong and I was initially led to Internetspecs because other online opticians could not fulfil my prescription.
The experience with Interenetspecs has been great - not only were they able to provide higher prescriptions but the prices were very good, the range of available glasses was very wide and the quality of the lenses and their thinness (I paid the very modest £22 for higher index lenses) is excellent.

Very pleased.

8 april 2024
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi John,

Many thanks for your detailed review. We're really glad that your experience coming to us was positive and we hope to be able to help you with your glasses again in the future.

Best regards,

Internet Specs

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