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InvesticHub Reviews 

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2,5

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2,5

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TrustScore 2.5 uit 5

5 reviews

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2,5

Alle reviews

(5)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

They make you the "winner" of a…

They make you the "winner" of a product, they charge you for the supposed shipping, but the product does not arrive... that enables them to charge you whenever they want and your card is enabled so that they can continue charging you month after month for a service that you have not requested.

You make the claim and what they respond is this:
"Hello,

Thank you for your email.

On our records, you enrolled on 2025-02-21 in a 3-day trial campaign to access our website. We sent a registration mail with the details regarding your registration to your mail address xxxxxxxxxxxxx(arroba)yyyyyy.zzz on the same date.

Since the subscription was not canceled within the 3-day trial, it was renewed to a regular subscription.

We hereby confirm that your subscription has been canceled and you will not be charged again.

Best regards,
Customer Support Team"

It is a real fraud and scam.

21 februari 2025
Review zonder uitnodiging
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Antwoord van InvesticHub

Dear Rafael,

We are sorry to see that you have left us a negative review on Trustpilot. Investichub is a subscription service platform that grants its subscribers access to various financial data in relation to stock market and is highly suited for investment research. We think there must be some misunderstandings since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

We have informed our support team of your case. However, since your full name is not found on TrustPilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at support@investichub.com or visit our website investichub.com where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Beoordeeld met 1 van de 5 sterren

I was told I won an iPhone and I must…

I was told I won an iPhone and I must pay customers fee now ,I don't know what I have signed up for can someone please help. I regret paying because now every money that entry my account leave

18 december 2024
Review zonder uitnodiging
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Antwoord van InvesticHub

Dear Mathage,

We hope you are well.

If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.

Since we are unfortunately unable to find the account you're referring to, please send us your email address so we can issue a refund and cancel the membership.

Thank you in advance and we apologize for any inconvenience!

You can also contact our customer service at: support@investichub.com and our agents will be more than happy to answer your request.
Best regards,
Investichub.com

Beoordeeld met 1 van de 5 sterren

This company has taken payments from me…

This company has taken payments from me initially for a scam about Aldi £3 and then just a moment ago for £41 I have no subscription with them and am worried they will just keep taking more and more money. Surely this is theft?

28 november 2024
Review zonder uitnodiging
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Antwoord van InvesticHub

Dear Fiona,

On our records, you enrolled on 25/11/2024 in a 3 day trial campaign to access our website. We sent a registration mail with the details regarding your registration to your mail address on the same date.

Since the subscription was not canceled within the 3-day trial, it was renewed to a regular subscription.

Please note that you received the Reminder email which contains the membership and billing information upon your registration. All our subscribers are free to cancel the membership at any time.

If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.

Your membership was successfully canceled on 28/11/2024.

Regarding the refund (41.00 GBP), these funds haven't been debited from your account. The payment was only authorized and the funds were reserved. We have voided the transaction on 28/11/2024 and the reservation has been released.

In order to maintain a high level of customer satisfaction, we are willing to offer a refund of your initial ayment (3.00 GBP). We would only kindly ask you to remove or change your review on Trustpilot so as to avoid any reputational damage it could cause to our company.

Thank you in advance and we apologize for any inconvenience!

Best regards,
Investichub.com

Beoordeeld met 1 van de 5 sterren

BIG SCAM

SCAM
I received a message that i have won an iphone so i need to pay the delivery fee than the fee was deducted on my side than when the page redirect there were terms that say i have signed up for a membership there will be a deduction of R385 after 14 days i did not sign up for please cancell this membership asap because am approching the 14th day

23 november 2024
Review zonder uitnodiging
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Antwoord van InvesticHub

Dear Selina,

We hope you are well.

If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.

Since we are unfortunately unable to find the account you're referring to, please send us your email address so we can issue a refund and cancel the membership.

Thank you in advance and we apologize for any inconvenience!

You can also contact our customer service at: support@investichub.com and our agents will be more than happy to answer your request.

Best regards,
Investichub.com

Beoordeeld met 1 van de 5 sterren

SCAM

I stupidly fell for a scam via Facebook, and the company set a unauthorized Direct Debit from my credit card. Only after I made the supposedly single transaction, it started looking scammy, and I alerted my provider who notified me this is a subscription and they will be trying to charge my account again. AVOID!!!!!

6 november 2024
Review zonder uitnodiging
Logo InvesticHub

Antwoord van InvesticHub

Hello,

We hope you are well.

If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.

Since we are unfortunately unable to find the account you're referring to, please send us your email address so we can issue a refund and cancel the membership.

Thank you in advance and we apologize for any inconvenience!

You can also contact our customer service at: support@investichub.com and our agents will be more than happy to answer your request.

Best regards,
Investichub.com

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