Irish Web Studios Reviews 

16
TrustScore 2.5 uit 5

2,4

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Bedrijfsgegevens

Geschreven door het bedrijf

Irish Web Studios is specialized in web design, app & website development, online marketing services tailored accordingly to build online presence.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

16 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,4

Alle reviews

(16)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great to work with

Rebecca has been working on my website over the past year and she has been absolutely amazing trying to undrestand what I have been looking for in making my new projects and delivering the outcome I have been aiming for.

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unprofessional, Rude, and a Data Security Nightmare

Data issue unresolved. Their reply below shows they have zero measures in place. I have two years of emails with this company..

Please be careful. I can’t get my investment back. Don’t loose your hard earned money.

This company is a total disaster—avoid them at all costs. They completely failed to uphold our business agreement, showing zero regard for deadlines or quality. The graphics they produced were shockingly poor and amateurish, looking nothing like the professional standard they advertise.
The customer service experience was consistently unhelpful and dismissive. Interactions were marked by a lack of professionalism and a rude demeanor that made resolving issues impossible. It appears that the business has even taken steps to hide public feedback after receiving numerous poor ratings from dissatisfied clients.
Most concerning was the mishandling of confidential business documentation. Receiving files that did not belong to the intended project raises serious questions about the operational integrity and data management practices of the studio. There is no assurance that sensitive information is being handled with the necessary care or security. This business is unprofessional, unreliable, and should be avoided at all costs.

18 maart 2026
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Roisin,

Thank you for taking the time to share your concerns. We’ve carefully reviewed our records but, unfortunately, we could not locate any invoice, account, or project associated with the name provided.

We take all client feedback seriously, especially regarding project quality, communication, and data handling. To help us investigate this matter thoroughly and provide clarity, please reach out to us directly at support@irishwebstudios.ie
with any relevant details such as email, invoice number, or project reference. Once we receive this information, we will review the case promptly and work with you to address any legitimate concerns.

We appreciate your patience and look forward to resolving this.

Sincerely,
Irish Web Studios
Customer Success Team

Beoordeeld met 1 van de 5 sterren

Avoid this company – 2 years of broken promises and zero results

I engaged Irish Web Studios in late 2023. While the initial logo design went well, I deeply regret moving forward with them for anything else. What followed was a 2 year long nightmare of hidden costs, poor communication and unfulfilled services.
In Jan 2024, I agreed to let them develop my website. Getting it over the line was an uphill battle due to major communication issues with the developers. Most frustratingly, many hidden costs only came to light a few weeks into the project. It took so much of my attention that I almost lost track of the other service I paid for: my IPO registration.
The IPO Registration Mess: I paid €675 for them to register my logo with the Intellectual Property Office of Ireland. By April 2024, I realized I hadn't received a certificate or correspondence from the IPO. i linked with the company a number of times but each time I was passed around to different agents, about four in total before reaching current agent Rebecca Finch. She apologised for the inconvenience and reassured me she will investigate my case and make follow ups. Weeks later she gave me a submission receipt that oddly indicated they used a solicitor based in the Netherlands—I still don't know why for an Irish registration.
I was told it would take 12 weeks. After 12 weeks, I reached out to Rebecca again. She asked me to re-verify company details (which I did), she apologized again and promised to monitor it. Months went by with nothing.
Refusal to Refund: In Jan 2025, after a year of waiting, I asked for my money back. They refused, claiming the funds were used for a "resubmission." i spent all of 2025 trying to resolve this issue either by getting my money back or get my IPO reg cert. It is now January 2026. Two years later, I have no certificate and they still have my €675.

Here are Red Flags about this company:
1. No Phone Support: Their phone number (shared on their website) just rings out. You can only get them via WhatsApp messaging or email.
2. Hidden Costs: The website development process was plagued by "hidden fees" that only appeared once the project was underway. Be very sceptical of the price they quote you - it may look good but you will find a lot of hidden costs later on.

My advice - Avoid at all costs: I have tried to work with them for two years to resolve this. I am now forced to go through the Small Claims Court to get my money back. if there was a way to give a zero star I would have given it.

Update (May 2026) - I submitted my complaint with small claims court Jan 2026, i served Irish web studios the required 14day notice period before submission. they didnt engage within the 14 days but they arranged a video call with me on the 3rd week of the initial notice. i engaged with the call but oddly they had their cameras turned off. initial call was not productive, they offered to refund in equal monthly payments over 5 months which i obviously denied and request full refund in one payment. with the small claims submitted all i could do was wait. then Rebecca called in March 2026 with another one of her colleagues. at this call i reluctantly agreed to a refund over 2 payments (one payment each month) starting April. a plan was set an agreed upon. i can now confirm that Irish web studios honoured the agreed refund in 2 payments (April and May 2026). they have now fully refunded my account.
Verdict - I lost a lot of time and spend a lot of energy fighting with these guys for my refund. i would not give them any more business than i already have. hope this helps someone out there.

2 januari 2026
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Kusama,

Thank you for sharing your feedback. We’ve reviewed our records but are unable to locate you as a customer in our system. To resolve this matter and clarify any outstanding issues, please reach out to us directly at support@irishwebstudios.ie.

We’ll be happy to investigate and assist you further.

Sincerely,
Irish Web Studios
Customer Success Team

Beoordeeld met 1 van de 5 sterren

Extremely awful service provider

I would not recommend this company at all, VERY UNPROFESSIONAL!!!! We used their services for a while and all of a sudden our website and emails are no longer working. We have called, emailed and submitted new enquiries just to get a hold of someone to solve the issue and continue using their services but it has been 3 months of trying to reach out and they still have not gotten back to us. I would recommend using a different reliable source as they are very unprofessional AND DO NOT RESPOND AT ALL!!!

5 december 2025
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Hi Kaya,

We take all customer concerns seriously. However, after a thorough review, we could not find any record of a customer by your name in our system. Our QA team has also confirmed that no calls, emails, or enquiries have been missed over the past three months regarding issues with website or email services.

There could be several reasons why a website or email might not be functioning, but we cannot investigate or resolve any issue without verified account details. If you are genuinely a customer and wish to resolve the matter, we request that you contact us directly at support@irishwebstudios.ie
, and we will be happy to assist.

We kindly ask that unverified claims or negative reviews not be posted with the intent to defame. We are an active, professional company committed to supporting our clients and resolving legitimate concerns promptly.

Regards,
Irish Web Studios.

Beoordeeld met 5 van de 5 sterren

Website done by Rebecca

I have website design by Rebecca from Irish Web studios. I am very pleased with style and layout, colours and all other recommendations on details. She did great job, understanding exactly what im looking for. Rebecca is very helpful and always responds on any issues or questions i might have.
Wishing all the best!

20 juni 2025
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Cuma,

Thank you so much for your kind words! We’re thrilled to hear that Rebecca was able to capture your vision and provide helpful guidance throughout the process. Your feedback means a lot to us, and we’ll be sure to pass your compliments on to her. Wishing you all the best with your new website!

Sincerely,
Irish Web Studios
Customer Success Team

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY

I contracted this company for very specific reasons as my business has expanded and I need a course provider website, that's all inclusive/ automated etc., This company promised me all of the things I needed. We had a March 2025 finish date, which I promoted and spent a lot of money advertising. The company was terrible to communicate with, and is completely denying the basis of the whole contract. The 'website' they are trying to say is almost complete - has absolutely none of the features I contracted for and moreover, is worse than my own current website. I have been so distressed and upset and have been trying for months now to get my money back. On a call, they said to a colleague of mine that I just contracted for a 'basic word press website' and the other features are out of their capacity. It is just beyond belief.

Moreover, I lost faith in this company months ago and now believe I have been scammed.

I am 100% not stopping until I get a full refund, whether through the courts or otherwise. I am a small business and this has deeply affected me.

This company, in my opinion and experience, is falsely advertising it's abilities and taking money upfront and not following through.

Please avoid this business at all costs.

21 mei 2025
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Becky,

We’re truly sorry to hear about your experience and understand how tough this must have been for you. Please know that your concerns are not being taken lightly.

We would like to clarify that the features included in any project are determined by the specific package selected at the time of purchase. If advanced or custom functionalities are required, it's important that these needs are clearly communicated prior to finalizing the package so we can properly scope, price, and deliver accordingly. Unfortunately, requesting features beyond what was agreed upon can create misunderstandings and unrealistic expectations during development.

That said, we are already in contact with you to find a resolution and remain committed to working through this matter as professionally and transparently as possible. We value all our clients—especially small businesses—and it’s never our intent to leave any client feeling unsupported.

Sincerely,
Irish Web Studios
Customer Success Team

Beoordeeld met 1 van de 5 sterren

Overpriced with no customer service

Initial quote looks good but lots of hidden extras to get a site live. They are not based in Ireland and try to get you to communicate through Whatsapp where you deal with a different person each time with no knowledge of your issues. Customer service is very poor. During building I needed to constantly follow up after deadlines were missed. I got a basic website structure and finished the remainder myself just to get live. I have had technical issues where my site has been down for weeks and unable to get a response. After getting my site back up they never provided me with access. I am now locked out of my site for 4 weeks with nobody responding to get me access.

Having got a resolution eventually and hounded to update this review the site was back up for a period of time before going down again with no ability to get any access or support.

8 februari 2025
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Kieran,

We genuinely appreciate you sharing your experience.

We sincerely apologize for the issues you faced with communication, delays, and access. This is not the standard we aim to uphold, and we understand the frustration caused.

We’re glad to hear that our team was able to reconnect and resolve the situation to your satisfaction. We’ve since made improvements to ensure better communication and project continuity moving forward.

If you need any further assistance, please feel free to reach out.

Sincerely,
Irish Web Studios
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

This is a FRAUD AGENCY

This is a FRAUD AGENCY - Our website was being made in Pakistan. The reviews you will find online are faked and the name Irish Web studios is a cover up. They are off loading your work to cheap developers abroad. We have been back and forth with them for months to claim the "100% money back guarantee" refund that was claimed but we havn't seen a cent.

Update: the company has replied and said we are in open communication: they have sent us fake refund invoices where we never saw the money in our account. We are not still communicating over the issue - it was 9 months ago when we first asked for a refund and they have stopped replying. AVOID

7 september 2024
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear James,

We’re genuinely disappointed to read your review, especially given that we are currently in active communication with you to reach a fair and mutually acceptable resolution.

We want to clarify that our team operates transparently, and the quality of our work is consistent regardless of location. Like many global agencies, we work with a diverse team of skilled professionals to deliver cost-effective solutions without compromising quality. This is a standard practice in the industry and is never hidden from our clients.

It’s also important to note that our “100% money-back guarantee” is subject to specific terms and conditions, which are clearly communicated at the time of purchase. We are still working with you in good faith to resolve your concerns and are committed to finding a constructive path forward.

We believe in honest collaboration and always strive to ensure client satisfaction. We respectfully request that ongoing negotiations be reflected accurately, and we remain open to continuing the discussion to resolve this matter professionally.

Sincerely,
Irish Web Studios
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Shocking!

Shocking!! Anything goes wrong they don't reply for weeks and cannot contact them on WhatsApp!! Total liability to deal with!! Stay well away from them.

28 maart 2025
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Eddie,

We’re sorry to hear about your experience and truly regret that you feel this way.

Please note, our QA and support teams closely monitor all communication channels, including WhatsApp, to ensure timely responses.

If something was missed, we’d appreciate the chance to look into it and make things right. Client satisfaction remains our top priority, and we’re here to help.

Sincerely,
Irish Web Studios
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Scam of a company took my money and no…

Scam of a company took my money and no website done AVOID THIS COMPANY

1 december 2024
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Sean,

We’re sorry to hear about your initial concerns, but we’re glad we were able to connect and address the matter with you.

Just to clarify for others reading—our process is highly collaborative. We don’t move forward with any step unless it’s been approved by the client. We believe in creating custom, one-of-a-kind websites, not just filling in templates. Our aim is always to make you feel involved and empowered throughout the journey—not like we're simply taking orders.

We appreciate the opportunity to work through the situation and are happy it’s been resolved. If you need anything further, we’re always here to help.

Sincerely,
Irish Web Studios
Customer Support Team

Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY

This company is only interested in getting as much money out of you as they can. they have been constantly asking me for money every step of the way and when I tell them I don’t want to continue with the website they conveniently happened to have a free coupon for the thing I said I didn’t want, stay away from this company as they’re only interested in your money and the customer service is incredibly rude and condescending AVOID AVOID AVOID !!!!!!!!!
Please I received nothing from this company only hassle and a couple of screenshots I did not want hosting for free I wanted what I paid for I think you will find your reply is false and inaccurate you did not even purchase the domain name or business email which cost very little money compared to the additional 200 I paid this company I purchased it in the end something as simple as that was not completed not professional at all

2 januari 2025
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Sylvia,

We take client feedback seriously, but we must address the inaccuracies in your review. Your project was fully completed as per the agreed scope, and at no point were you charged beyond the initial agreement.

Additionally, you requested free hosting, which was not included in your package. Despite this, Jack went above and beyond by providing hosting as a complimentary service, even though this was not a part of your plan. Given that we accommodated your request beyond the agreed terms, it is disappointing to see a false review being posted. You even disputed the amount after receiving a service that was never part of your package, which makes your claims unfair and misleading.

We stand by our commitment to professionalism and transparency, and we do not tolerate false accusations. If you have any legitimate concerns, feel free to contact us at support@irishwebstudios.ie to resolve them directly.

Best regards,
Irish Web Studios

Beoordeeld met 1 van de 5 sterren

Scammers!!!

Scammers!!!! They are only interested in taking your money first and 0 customer service after that. Run away from them while you can!

18 november 2024
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Clau,

We are sorry to hear that you had a negative experience. Customer satisfaction is our top priority, and we take concerns like yours very seriously. We always aim to provide clear communication regarding our services and pricing, and we never intend for any client to feel misled.

If there was any misunderstanding regarding your project, we would love the chance to make it right. Please reach out to us at support@irishwebstudios.ie, and we will do our best to address your concerns.

Best regards,
Irish Web Studios

Beoordeeld met 1 van de 5 sterren

Unfortunately this company as much as…

Unfortunately this company as much as they try to come across as Irish , are not based in Ireland. They are not registered and not registered for VAT. They use a paid office address in Limerick. When I signed up I was hounded by calls and WhatsApp messages just trying to get me to hand over money. The main guy “Matthew” gets very agro when you don’t pay a deposit or need time to think before going with him for a website

1 november 2024
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Mary,

We appreciate your feedback and regret that your experience did not meet your expectations. We want to clarify that we operate transparently and strive to provide excellent service to all our clients. Our company adheres to all necessary regulations, and our team is committed to ethical business practices.

We sincerely apologize if any interactions felt overwhelming. Our intention is always to assist our clients efficiently. If there was any miscommunication, we would love the opportunity to resolve any concerns. Please reach out to us directly at support@irishwebstudios.ie, and we’d be happy to address your concerns further.

Best regards,
Irish Web Studios

Beoordeeld met 5 van de 5 sterren

Great to work with!

Both Catherine & Rebecca worked on my project, they were professional and thorough and showed much patience. Delighted with the finished product and happy to recommend. Rebecca went above and beyond her role to accommodate my requirements and is very much appreciated.

16 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this company at all costs

Avoid this company at all costs. I suspected there was something dodgy about after I had paid them for the agreed job. They're clearly not based in Ireland but they're pretending to be. After you use their services they will keep hounding you trying to get you to use them again. I asked them several times to stop calling me. They call from a limerick number but when I asked where they were based they said Dublin but wouldn't give an exact location. Before the hounding, while in a rush for design work to be done, I used them. The work was satisfactory, even if it did take them longer to complete the job than was agreed. 13 months on, I contacted them and asked them to resend me the designs as the original link they had sent me had expired. They said they couldn't and it was my own fault for not downloading them. I have the whole conversation saved and there was absolutely no mention of the link expiring. I had sent the link to a printing company and didn't have a need to download them. They didn't answer the phone to me and then engaged in a WhatsApp chat which was so unprofessional and I was shocked at the attitude they had towards me. They said that it was my fault and that if I wanted the design, I would have to pay again. They then, out of no where threatened me with legal action. Unbelievable behaviour and attitude.

10 oktober 2024
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Hello,

We apologize for the inconvenience caused to you. Unfortunately, we can't find any customer by your name in our database. Kindly share your order ID with us so our representative can contact you and discuss the matter in detail.

Best regards,
Team Irish Web Studios

Beoordeeld met 1 van de 5 sterren

Avoid the biggest scam of a company

Avoid the biggest scam of a company. Took my money and didn’t supply what was agreed.

No website or domain a month later. Save ur money and go with a company that is registered to trade.

1 september 2024
Review zonder uitnodiging
Logo Irish Web Studios

Antwoord van Irish Web Studios

Dear Shauna West,

We take all feedback very seriously, and we are committed to ensuring the best experience for all our clients. However, after thoroughly reviewing our records, we are unable to locate any transactions or interactions with a customer matching your details.

If you believe this review is posted in error or there has been a misunderstanding, we kindly ask that you reach out to our support team with more information so we can investigate this matter further. Our priority is transparency and customer satisfaction, and we'd love to resolve any genuine issues you may have faced.


Regards,
Irish Web Studios

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