I've found the staff at of Irwin's plumbing quite helpful, reliable and honest, even though I had to wait 2 days. For the plumber to connect my washing machine. In the future I would be happy too r... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Once here they were quick and had it all fixed also had time to explain what was done but the cost was to high was disappointing but there friendly team called and was rectified
Bedrijf heeft geantwoord
Thank you to Sean and Simon for coming to repair my leaking toilet. They were fabulously professional and their expertise highly valued. Happier Days!
Bedrijf heeft geantwoord
The customer service is excellent as was the plumber. The initial quote to fix a leaking kitchen tap was beyond outrageous but was subsequently adjusted to a more reasonable amount. Still pricey thou... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
25 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quoted over 8x the amount of another…
Quoted over 8x the amount of another plumber today. Sent the quote through to multiple of my plumbers from work and they laughed at the dollar figure. I wonder how many poor people get
Ripped off. Pull your heads and do the right thing. 10k for a days work 😂
4 mei 2026
Review zonder uitnodiging
I've found the staff at of Irwin's…
I've found the staff at of Irwin's plumbing quite helpful, reliable and honest, even though I had to wait 2 days. For the plumber to connect my washing machine.
In the future I would be happy too recommend this plumbing company to anyone looking for a plumber.
Sincerely Kerry Morley
17 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thank you, Kerry!
We really appreciate your kind words and are glad you found our staff helpful, reliable, and honest. We're sorry you had to wait 2 days for the washing machine connection, but we're pleased you were still happy with the overall service.
Thank you for recommending Irwins Plumbing — it means a lot to us. We look forward to helping you again in the future!
Warm regards,
The Irwins Plumbing Team
Expensive
I think the issue here is they are face company and outsource work, so while its great they were able to get out very quickly. The quote for how much they were charging to do a few tests was outrageous, so I think some people get fair people turning up amd some get the company I got.
Workers were nice and did explain a few things but first day didnt seem to kmow what to do. Second guy next day figured it out and then another exorbitant quote which I declined then spoke with the boss who was pushy.
Overall I appreciated the plumbers who turned up and identified the issue but over 2k for identification and 9k to actually fix the problem was huge. I worked out the part and potentially a few hours work to do the job would max out around 1k so 9k is insane. Im glad I didnt use them to get the work done. Ill be making sure I never use this company or the company that came out, who was Nstream plumbing pty Ltd. They are just completely out of my price range.
UPDATE
I got a resolution from the customer care team. They were very helpful and adjusted the cost to a fair amount so I am changing my rating from 2 to 4.
30 april 2026
Review zonder uitnodiging
Good service
1 mei 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thank you, Ada!
We're glad you had good service with us. We really appreciate your feedback!
Please feel free to call Irwins Plumbing again anytime you need us.
Warm regards,
The Irwins Plumbing Team
Good tradesmen and customer service - but costly
The customer service is excellent as was the plumber. The initial quote to fix a leaking kitchen tap was beyond outrageous but was subsequently adjusted to a more reasonable amount. Still pricey though.
1 mei 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thank you, Elspeth, for your honest feedback.
We're pleased to hear that you found our tradesmen and customer service good, and that the plumber did a solid job. We’re sorry the initial quote for the leaking kitchen tap was higher than expected. We appreciate you letting us know, and we’re glad it was adjusted to a more reasonable amount.
Your comments about pricing are valuable and we’ll continue to work on making our quotes clearer and more competitive where possible. Thank you again for choosing Irwins Plumbing — we hope to have the opportunity to serve you better next time.
Warm regards,
The Irwins Plumbing Team
Once here they were quick and had it…
Once here they were quick and had it all fixed also had time to explain what was done but the cost was to high was disappointing but there friendly team called and was rectified
30 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thanks for your feedback, Lisa!
We’re really glad to hear the team was quick to get everything sorted and took the time to explain the work carried out. We’re sorry to hear the cost wasn’t quite what you were expecting, we always aim to be upfront and transparent with pricing, but we do appreciate your honest feedback.
Thanks again for choosing Irwins Plumbing!
Sean is very helpful and did help to get price down a bit
Sean is very helpful and did help to get what I wanted. Although prize a little high but managed to get 10% out. Friendly and easy.
30 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
hanks for your feedback, Ana!
We’re really glad to hear Sean was able to help you get exactly what you wanted and made the process easy and friendly. We also appreciate your honesty around pricing — we always aim to be as fair and transparent as possible while delivering quality work.
Thanks again for choosing Irwins Plumbing, and we’ll be sure to pass your comments on to Sean!
Trades man were informative,
Trades man were informative,
Respectfully and good works.
30 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thanks for your kind review, Brenda!
We’re glad to hear the team kept you well informed and carried out the work respectfully and to a high standard. We’ll be sure to pass on your feedback.
Thanks again for choosing Irwins Plumbing!
Boys were excellent in explaining the…
Boys were excellent in explaining the process
Nice and tidy job
Thanks
29 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thanks for the great review, Wayne!
We’re glad the team took the time to clearly explain the process and left everything nice and tidy — that’s exactly the standard we aim for.
Really appreciate you choosing Irwins Plumbing!
Antwoord van Irwinsplumbing
Thanks so much for your kind words!
We’re really glad to hear you found our team helpful and easy to deal with — that’s exactly what we aim for.
Thanks again for choosing Irwins Plumbing!
Kurtis very professional courteous
Kurtis very professional courteous
Informative!
29 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thank you, Susan!
We're pleased to hear that Kurtis was very professional, courteous, and informative. That's great feedback!
We really appreciate you taking the time to leave a review and thank you for choosing Irwins Plumbing.
Warm regards,
The Irwins Plumbing Team
Thank you to Sean and Simon for coming…
Thank you to Sean and Simon for coming to repair my leaking toilet. They were fabulously professional and their expertise highly valued. Happier Days!
29 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thank you, Bronwyn! 😊
We're delighted to hear that Sean and Simon did such a great job repairing your leaking toilet. Thank you for the kind words about their professionalism and expertise — it means a lot to the team.
We're glad you're back to happier days! Please don't hesitate to contact Irwins Plumbing again if you need anything in the future.
Warm regards,
The Irwins Plumbing Team
Great customer service after a shaky start
Same day call out although it was a little pricy. I was uncomfortable with some elements of the service provided which was rectified immediately by the customer service team who contacted me (not the other way round), listened to what I had to say and acted on it to make the experience better. They are looking at their T’s and C’s and processes as a result of the conversation and feel heard.
28 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Hi Elizabeth,
We appreciate you taking the time to share your feedback. We're glad we could provide a same-day call out and that our customer service team reached out promptly, listened to your concerns, and rectified the issues straight away.
Your feedback is valuable. Thank you for letting us know and for feeling heard. We hope to have the opportunity to serve you better next time.
Warm regards,
The Irwins Plumbing Team
Thank you so much Rick from Irwin’s…
Thank you so much Rick from Irwin’s plumbing !
Wonderful communication, excellent service, highly recommend,
Thank you :)
29 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thank you, Tracey! 😊
We're thrilled to hear you had such a great experience with Rick. Thank you for the kind words about his wonderful communication and excellent service, we really appreciate the high recommendation!
It's customers like you that make what we do so rewarding. Please don't hesitate to call Irwins Plumbing again anytime.
Warm regards,
The Irwins Plumbing Team
Job well done
28 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thank you, Stelios!
We're glad you were happy with the job — "job well done" means a lot to us.
Thanks for choosing Irwins Plumbing, and feel free to give us a call anytime you need us again!
Warm regards,
The Irwins Plumbing Team
Excellant
Rick was punctual and did a great job. Highly recommend 👍👍👍
28 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thank you, Wayne!
We're glad to hear Rick was punctual and did a great job for you. We really appreciate your kind words and strong recommendation.
Thanks for choosing Irwins Plumbing, feel free to call us anytime you need us again!
Best regards,
The Irwins Plumbing Team
Great job Thanks
28 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thank you, Grace! 😊
We're glad you were happy with the job — we really appreciate the kind words and the "thanks"!
If you ever need us again, don't hesitate to give Irwins Plumbing a call.
Warm regards,
The Irwins Plumbing Team
Very good service
Very good service. Had Sean come to plumb in our washing machine. Very reliable. Thank you.
27 april 2026
Review zonder uitnodiging
Antwoord van Irwinsplumbing
Thanks for the lovely review, Michelle!
We’re glad to hear Shaun provided such reliable service getting your washing machine all set up. We’ll be sure to pass on your thanks to him.
Appreciate you choosing Irwins Plumbing!
Antwoord van Irwinsplumbing
Thanks for the review, Robert!
We’re glad to hear Deegan got things sorted quickly for you — we’ll be sure to pass on your feedback.
Thanks again for choosing Irwins Plumbing!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.