Ordered roller skates Friday Online promo code doesn’t work and I got left on read when I asked their Instagram for help. Wack. Don’t order from this website. Order ended up being cancelled.
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Lees wat reviewers zeggen
My opinion is not so much about the product. It is the fact that USPS had my package in my town and Didi not deliver it, but instead sent my package to two other the Cities, and it still has not ar... Toon meer
Bedrijf heeft geantwoord
Easy purchasing experience. Product arrived in reasonable amount of time. Product was exactly as advertised, first rate quality. Earned rewards money for making this purchase and signing up for an a... Toon meer
Awesome company. I was in search for these vans and Islanders Outfitter had the best price. Directly after submitting my order I received a message through messenger thanking me for my order. I was co... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Islanders Coastal Outfitter is your source for surf & outdoor women's and men's shoes, accessories, apparel and gear. Our brands include Hari Mari, Rainbow, Reef, Olukai, UGG, KAVU and many others. We are lucky to call the beach our home since 1980.
Contactgegevens
1450 Miracle Strip Pkwy SE Suite 201, 32548, Fort Walton Beach, FL
- 1.800.272.2065
- Help@IslandersOutfitter.com
- islandersoutfitter.com
Worst shoping online experience!!
They sent the wrong item!!! It was a Christmas present!! So I had no time for return it!! I'll never buy at this website again!
27 december 2016
Review zonder uitnodiging
Antwoord van Islanders Outfitter
Aloha!
Thank you for time to review our service. We are sorry to hear you have received an incorrect item for your order. We have forwarded your concerns to our phone and email support staff to further assist you. Someone will be in touch soon regarding this matter. Also, you may reach us directly at 800 272 2065 between the hours of 9am and 4pm CST, Monday - Friday or send us an email at help@IslandSurf.com.
Thank you again for your time to review our service. We look forward to speaking with you and hope you have a great day ahead.
Feedback Support
IslandSurf.com
Disappointed but renewed!
Package was very late so was it was not here for Christmas as promised. Howevever, I gave you an average rating since your customer service rep, Jane, did an excellent job of handling the situation best she could by investigating and reporting the where the problem occurred and communicating back.
27 december 2016
Review zonder uitnodiging
Condition of package
My order came in two packages: a box and a plastic bag. The plastic bag was mangled and had extra shipping tape on it. Upon receiving the delivery, the delivery guy asked my husband to open the package to make sure contents weren't damaged. Contents were okay, but they were part of my husband's Christmas gift. All your shipments need to be boxed for safety to contents. I was not happy about this at all.
27 december 2016
Review zonder uitnodiging
Excellent company
Great communications. Fast shipment a week before Christmas . Item in stock. Highly recommend
27 december 2016
Review zonder uitnodiging
Quality old guys rule t shirts
Great source of all Old Guys Rule products, fast shipping. Will shop again...
27 december 2016
Review zonder uitnodiging
Product came before time!!
My daughter loved her rain boots!!
27 december 2016
Review zonder uitnodiging
Great price
Excellent southern march pullover! Took a little longer to ship than i thought, but still arrived in time.
24 december 2016
Review zonder uitnodiging
Easy as 1,2,3!
You can go wrong with islandsurf. They had the patagonia hat i was looking for, wich was sold everywhere ealse. Checkout was easy and fast. Plus i paid less than i would of at other places. Definitely shopping with then again.
23 december 2016
Review zonder uitnodiging
Package and Product never was delivered
Ordered some flip flops for a gift for Xmas and never received package had to reorder and get after Christmas. No discount or anything given for their error. Doesn't seem like they're much into the customer service thing. Won't be ordering from this company again. I will also be sending this experience out to about 10 million followers via social media via California.
23 december 2016
Review zonder uitnodiging
Antwoord van Islanders Outfitter
Aloha!
Thank you for your time to review our service. We have looked into this for you and see that your order was shipped within 24 hours of placement on our site and Standard delivery requested. The shipment was placed with the carrier USPS and, unfortunately, after a day of movement, did not appear to be making progress in the delivery tracking system.
Upon notice that your shipment was not making progress, our agents input a replacement to ship right away, at no additional cost to you. That shipment was entered with an Expedited shipping request, also at no additional cost to you, and the current status of that delivery indicates the order will be delivered on 24 December. If you no longer wish to receive the ordered item, please contact Customer Care and we will be glad to assist you with returning the product.
We greatly appreciate all feedback regarding your shopping experience. Thank you again for your valuable time and we hope you enjoy a happy holiday season.
Feedback Support
IslandSurf.com
I love the tee shirts
I was surprised your company carried these tee shirts and very happy you did! My husband will be happy Christmas morning.
23 december 2016
Review zonder uitnodiging
Fast delivery
I ordered late Wednesday and received my order Friday 👏👏👏👏👏 not to mention it cost less than the store
22 december 2016
Review zonder uitnodiging
Goofed But Made Good
My first order with this company they sent me the wrong color. But, I returned the shoes with no charge and there was no problem. They do have a nice selection of merchandise.
22 december 2016
Review zonder uitnodiging
They sent me the wrong size but made the return very easy and already placed a replacement order
I got the wrong size so they gave me 20% off my next order so I'm pretty happy with everything that they did
21 december 2016
Review zonder uitnodiging
Easy to Work With
Quick delivery and good quality items at good prices. Don't hesitate.
21 december 2016
Review zonder uitnodiging
Fast and efficient experience.
The overall experience was a great one. Fast and efficient. Good people to shop with.
21 december 2016
Review zonder uitnodiging
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