IThire Reviews 131

The large pool of specialists is simply a find; only the best professionals are here.

Thanks to the platform, the mobile app turned out perfectly; I recommend it to everyone!

The freelancers are true masters of their craft; they offered brilliant ideas for the project.

Customer support is the best; they quickly help resolve any issues.

The platform's interface is very user-friendly; hiring a specialist took only a few minutes.

The project managers are true professionals; everything is organised at the highest level.

Cooperation with freelancers was ideal, with a transparent process and convenient communication.

The platform is superb!!!! the project was completed ahead of schedule, and I am completely satisfied with the outcome.

SCAMMERS- DO NOT USE THEM!!! They stole $96,000 USD from our Paypal. Read other reviews of them doing the same to other people. We used them once for a total of $3.00 and they continued taking money out of our Paypal to the tune of $96,000 USD.

TLDR: They randomly and repeatedly reauthorize payments on cancelled projects. Even if your account with them has been permanently removed, they keep your information and attempt to take hundreds to thousands of dollars from you without notice.

Check the 1 Star Reviews. They'll tell the full story.

Don't trust the 5 star reviews on this site. This business is a scam and should be reported by every individual who has been a victim of them.

My Experience:

Back in May 2022, I spoke with a Freelancer on Upwork. They asked me to move to ITHire to help save them money. I chose to help them out and agreed to work through that site. I worked with this freelancer for one month. It was a horrible experience. I was charged $1,600 and received nothing. It was highly annoying but switching from a reputable freelancing site should've been the biggest red flag. After a dispute that sided more with the freelancer, I received a small $300.00 refund and ate the remainder of the cost. This wasn't the worst part though.

ITHire kept reauthorizing recurring payments of $400.00/weekly after the project was cancelled. They reauthorized payments three times between the months of May 2023-February 2024. I was able to catch most of them before the charges were taken out of my account. The first one, I didn't catch, but I was fully refunded through PayPal.

February 2024, I had enough and had my account with ITHire deleted. I received confirmation that my account removal request was processed and approved.

November 4, 2024, my canceled project from my deleted ITHire account was updated, reauthorized, and weekly recurring payments of $4,000.00 were added through PayPal. That same day, they successfully took $4,000.00 from my account.

When I reached out to them regarding this matter, they gave me the same response that others on this page received:

"Upon investigation, we discovered that the charge was due to previously added hours by one of your freelancers, which had not been cleared from the system. We have since corrected this mistake by removing the hours in question and have initiated a reversal of the charge to your card."

This is word-for-word what others who have been scammed from this site have reported. Then it went radio silent and no proof of refund being initiated was sent via PayPal or through ITHire. All of my emails and questions were ignored.

I opened a case against them via PayPal and received a response from them three days later stating "The refund for the full amount of $4,000.00 is being processed in multiple transactions to your PayPal account. However, please note that the funds will only be released once PayPal closes the open case related to this transaction."

From what I've read, it seems others have received a similar response from ITHire staff as some have reported that they canceled their PayPal case and then ITHire staff ignored them and didn't issue the refund.

Like others, all of my questions regarding how they still have my billing information, why I was charged when my account was deleted, and how to keep this from happening again are all blatantly ignored.

They've sent me a refund of $100.00 and still owe me $3,900.00.

These funds were illegally stolen from my PayPal account despite no longer having an account with ITHire.

Those who have accounts with ITHire or who have had accounts in the past, CHECK YOUR STATEMENTS REGULARLY. They will try to take funds from you randomly by reactivating your account without authorization. It doesn't matter if you canceled automatic payments through their website or removed your account with them entirely, they keep your card/PayPal information.

I will update on this case after it has concluded. I just wanted to warn others since it seems that they have a random influx of 5 star reviews all of a sudden.

UPDATE: PayPal refunded me, thankfully.

If you've had an account with IT Hire (even if it's deleted) be sure that PayPal removes them from your account. Deleting your account and/or cancelling authorized payments on ITHire's website does nothing. They can still update, reauthorize, and take payments from your PayPal account without sending you any emails or notices from IT Hire about the upcoming transaction.

Stay alert and watch your PayPal account if you decide to continue with this company.

Initially, I hired freelancers on another platform, but the new resource turned out to be much more convenient. I reached out to Viktoriia for IT consultation, and she provided valuable advice that helped me optimize processes in the company.

I recommend it to anyone looking for professionals. Ithire has simplified the hiring process and made it more efficient. I am already planning new projects and will turn to this platform again.

I used their service very briefly in January' they then charged my card accident June for 4000 USD, even after admitting fault and stating that they will process a refund I still do not have these funds back, I now believe it might be a scam

A fantastic place to find UI/UX designers. I found a designer who understood my needs right from the start and created a project that truly impresses.

A reliable service for freelancers. I have had positive experiences collaborating with several specialists, and each time I received high-quality work.

I stumbled upon the new platform by chance, and now I can’t imagine my work without it! I hired Yuliia for the redesign of my website, and she exceeded all expectations. Everything was completed on time and with high quality.

Mobile app development was top-notch. I was initially cautious in choosing a freelancer, but the result exceeded all my expectations. The app turned out functional and easy to use.

High-quality projects. All the work I ordered on the platform was always completed on time and to a high standard. Every freelancer I worked with displayed professionalism and attention to detail.

Free job listings are a big plus. I was able to post my vacancy for free, which saved a significant amount from my project budget. Consequently, I quickly found the right specialists to develop a website that exceeded all my expectations.

Scamers,
They tried to charge my card for 500 dollars with no projects or reason to do it.
Remove all your cards/paypal accounts from their website.