Returned item with their label, refund refused, unprofessional service
I purchased an item from I.T. Surplus Liquidators through Walmart Marketplace and returned it using their prepaid return label. FedEx took possession of the package, but the seller refused to issue my refund, claiming they never received it, even though I dropped it off with the carrier as instructed and it was scanned into FedEx. When I followed up, the responses were unprofessional and dismissive rather than helpful. I completed my part of the return and was still denied my $64.45 refund. Poor customer service and support. I would not order from this seller again.
9 mei 2026
Review zonder uitnodiging