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Ivy Reviews 

580
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I found dealing with Ivy very easy. Ivy has a great range of luxury properties in great locations. The staff were very helpful and always responded very quickly. The property I leased via Ivy was be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been using Ivy Lettings for 10 years. Their service has been consistently courteous, professional and customer friendly. The quality of their properties is excellent and any issues (of whic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our stay was a 5, could not have been better as usual. Everything was perfect. It was our second stay at 27 Princes Square and it did not disappoint. Clean and tidy and well appointed just like our... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Check in was easy, simply picked up keys at a shop adjacent to the nearest underground station. The property was spotless and nicely equipped. The large windows provided a lovely view of the garden... Toon meer

Bedrijfsgegevens

  1. Verhuurbedrijf voor vakantiehuizen
  2. ook in
  3. Vakantieaccommodatie
  4. Vakantieappartement
  5. Vakantiehuis
  6. Vakantiewoning verhuurbedrijf
  7. Vakantiewoningverhuur

Geschreven door het bedrijf

We're London vacation rentals experts. All our stays are professionally managed and we pride ourselves on our highly attentive, responsive and personal service, allowing our guests to book with absolute confidence in our carefully selected homes and the service they’ll receive before, during and after they stay with us. Our bookings come as standard with: - Highly responsive service, before & during your stay - 5* hotel grade linen and toiletries - Professional home preparation by Ivy-trained housekeepers - Full management and support during your stay for any issues/questions - Flexible check in/out & luggage solutions free of charge whenever possible We look forward to helping with your stay!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

580 reviews

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4,9

Alle reviews

(580)

13 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great Properties & Staff

I found dealing with Ivy very easy. Ivy has a great range of luxury properties in great locations. The staff were very helpful and always responded very quickly. The property I leased via Ivy was beautiful and in a perfect location.

28 september 2026
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Antwoord van Ivy

Dear Mary,

Thank you for taking the time to share your review!

Your kind words have warmed our hearts, and we’re delighted to hear that you enjoyed your stay with us. It was an absolute pleasure hosting you, and we look forward to welcoming you back in the near future.

Best wishes,
The Ivy Team

Beoordeeld met 5 van de 5 sterren

Ivy Lettings - Excellent Service

We have been using Ivy Lettings for 10 years. Their service has been consistently courteous, professional and customer friendly. The quality of their properties is excellent and any issues (of which there has been few) were dealt with promptly and fairly.

We are already planning our next trip

16 september 2026
Review zonder uitnodiging
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Antwoord van Ivy

Dear Kathy

Thank you so much for your wonderful review and for choosing Ivy for the past 10 years!

It has been an absolute pleasure welcoming you back over the years, and we’re delighted to hear that you’ve consistently found our service courteous, professional and friendly.

We truly appreciate your continued trust in Ivy and are so pleased to know that you’re already planning your next trip. We look forward to welcoming you back to London again soon!

Best wishes
The Ivy team

Beoordeeld met 5 van de 5 sterren

Our stay was a 5

Our stay was a 5, could not have been better as usual. Everything was perfect.

It was our second stay at 27 Princes Square and it did not disappoint. Clean and tidy and well appointed just like our first stay there last September. Our next stay at Ivy will be our 20th, so Ivy must be the best. Properties are conveniently located to the underground and keys easy to pick up. Ivy continues to exceed expectations.

22 september 2026
Review zonder uitnodiging
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Antwoord van Ivy

Dear Richard

Thank you so much for your wonderful review and for choosing Ivy for your upcoming 20th stay!

It has been an absolute pleasure welcoming you back over the years, and we’re delighted to hear that your second stay at 27 Princes Square was just as enjoyable as your first. We truly appreciate your continued trust in Ivy and are so pleased to know that we continue to exceed your expectations.

We look forward to welcoming you back to London for your 20th stay and many more to come!

Best wishes,
The Ivy Team

Beoordeeld met 3 van de 5 sterren

Amazed at the good reviews. Will Ivy Lettings post mine?

Three out of five is being generous. Having to make a stop at a different location to pick up keys was very inconvenient and then I found that the instructions for entering the apartment were wrong. The opposite, in fact, of what was given in the check in information. The apartment was much shabbier than the pictures and reviews described. Old, dirty furniture, dirty walls, moldy washing machine, non working pendant light in kitchen. I cut my losses and high-tailed it out of there after one night. Went to a Marriott. Worth it.

My first and last time trusting Ivy Lettings.

31 maart 2026
Review zonder uitnodiging
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Antwoord van Ivy

Dear Nancy

Thank you for your review.

I’m very sorry again for the confusion with the entry instructions. This was down to a simple (but very unfortunate!) internal error on our side, which has now been corrected. While we did respond quickly to ensure you gained access to the apartment, I completely understand how it must have made for a frustrating start.

I’m also sorry to hear that the apartment itself didn’t meet your expectations. Princes Square is typically very well received and has hosted many happy (and repeat) guests over the years, so it’s disappointing to read your comments. We didn’t find anything that required immediate attention when we checked, but I’ve shared your feedback with both the owner and our housekeeping team so it can be looked at more closely.

It’s a great shame we didn’t have the opportunity to make your stay more comfortable. We pride ourselves on being very responsive, so I’m sorry that this wasn’t your experience - it’s certainly not reflective of our usual standards, as reflected in the feedback we typically receive.

I do hope you managed to enjoy the rest of your time in London.

Best


Guy

Beoordeeld met 5 van de 5 sterren

Wonderful stay

Wonderful stay! The choice of properties was extensive and the communication and helpfulness was outstanding!!

6 maart 2026
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Antwoord van Ivy

Dear Nancy,

Thank you for your lovely feedback.

It was a pleausre hosting you and we hope to welcome you back in the future.

Best wishes,
Lara
Ivy

Beoordeeld met 5 van de 5 sterren

Wonderful stay at Child's St.


Our stay at Child’s Street was wonderful— Definitely a Top #5 score.

I have to thank everyone at Ivy— with a special nod to Lara — for being so communicative and helpful at all stages of the reservation. The property itself is charming, comfortable and well-kept, as well as being in a great spot for exploring and transportation.

6 maart 2026
Review zonder uitnodiging
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Antwoord van Ivy

Dear Nancy,

Thank you for your lovely feedback.

It was an absolute pleasure hosting you and we look forward to welcoming you back in the future.

Best wishes,
Lara
Ivy

Beoordeeld met 5 van de 5 sterren

We stayed for 10 days in Parsons Green

We stayed for 10 days in Parsons Green, and we always stay with Ivy. When we arrived at our flat, it was already decorated for Christmas. This extra touch made our holidays that much more special. I can always count on Ivy to be professional, prompt, and for those reasons, it is the only company we use while staying in London. I wish they would expand their territory. The flat in Parsons Green was wonderful. It has all the amenities. It is quiet and close to shopping and the tube stations.

19 december 2025
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Antwoord van Ivy

Dear Julia

Thank you so much for taking the time to share such a lovely review!

We’re delighted to hear that you enjoyed another stay with us, and we’re truly grateful for your continued trust in our services and choice in our homes. It’s always a pleasure welcoming you back, and we very much look forward to hosting you again soon.

Until then, we wish you a wonderful start to the new year!

Best wishes
The Ivy Team

Beoordeeld met 5 van de 5 sterren

Linhope Street was a delightful home…

Linhope Street was a delightful home and the accommodations were just as represented on the website. The location was perfect. Just a short walk to the Underground or train station. Would highly recommend this home.

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very nice location

Hi there,

I will gladly leave my review for our stay at Billing Road.
First of all we very much appreciated the illuminated Christmas tree upon entering.
The house was very well presented, welcoming and cozy, the perfect gateway for our Christmas days.
We especially appreciated the very well equipped kitchen.
We hope to stay at one of your properties again soon.
Best wishes
Paolo & family

23 december 2025
Review zonder uitnodiging
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Antwoord van Ivy

Dear Paolo,

It was an absolute pleasure hosting you and your family and we look forward to welcoming you back in the future.

Best wishes,
Lara

Beoordeeld met 5 van de 5 sterren

Chelsea warmth and comort

We have used Ivy Lettings for our vacation rentals for the past three years. They are a great company with very attentive service. They also address any needs quickly and efficiently.

This is our second year in the Smith Street apartment in Chelsea. You cannot beat the location just steps from Kings Road and multiple transport links. The apartment itself is well appointed, roomy and warm in winter. We visit London every year and we are looking forward to returning to Smith Street or possibly another of the Ivy Letting properties in the future.

13 december 2025
Review zonder uitnodiging
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Antwoord van Ivy

Dear Kelly,

It is always a pleasure hosting you in our homes.

And we are so glad to hear you enjoyed another stay.

We look forward to welcoming you back in the future.

Best wishes,
Lara

Beoordeeld met 5 van de 5 sterren

Great South Kensington flat

Check in was easy, simply picked up keys at a shop adjacent to the nearest underground station.
The property was spotless and nicely equipped. The large windows provided a lovely view of the gardens across the street.
Ivy lettings was responsive when we called with a lock issue.
The South Kensington location was a short walk to two underground stations, shops and restaurants.

8 december 2025
Beoordeeld met 5 van de 5 sterren

Great Place as a Base for Exploring

From the very beginning, the team at Ivy Lettings were helpful to us. The apartment was wonderful! Great location, well kept space, and good layout for us. We walked everywhere. Quiet, peaceful street. Really good restaurants within 10 to 15 minute walk easily.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Ivy

Dear Margaret,

Thank you for your lovely feedback, we are so glad to hear you enjoyed your stay with us.

It was an absolute pleasure hosting you and we hope to welcome you back in the future.

Best wishes,
Lara

Beoordeeld met 5 van de 5 sterren

A London oasis on Watertown Rd.

The house on Waterford Road was delightful. Talk about space. There were supposed to be 4 of us...one couple and 2 singles, which was perfect for the 3 big bedrooms and baths adjacent. Only 3 could make it. Delightful garden in the back to look at from the spacious kitchen. Great pub half a block away. Lots of stores to stock up the 'frig for breakfast and cocktail hour. Fine restaurants as well. A winner!!

4 oktober 2025
Review zonder uitnodiging
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Antwoord van Ivy

Dear John,

Thank you for your lovely feedback.

It was an absolute pleasure hosting you and we hope to welcome you back to one of our homes in the future.

Best wishes,
Lara
Ivy

Beoordeeld met 5 van de 5 sterren

Quiet Safe Location Close to Amenities

This flat is in a great location within easy walking distance to shops, restaurants and transport links. The layout,on two levels makes it a nice place to be together, or enjoy some privacy. During our stay, we felt safe and enyoyed that the area is quiet and away from main roads.

27 september 2025
Beoordeeld met 5 van de 5 sterren

Very easy site to navigate

Very easy site to navigate. In particular, there is a very complete set of filters to help sort through the available houses. Ivy responded right away to our questions by email.
A beautiful house with a wonderful garden. Very updated interior with modern bathrooms and kitchen and nice art work and sculptures both in the house and the garden.

14 september 2025
Review zonder uitnodiging
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Antwoord van Ivy

Dear Jerry,

Thank you for your lovely feedback. We are so glad to hear you enjoyed your stay with us.

It was an absolute pleasure hosting you and we hope to welcome you back in the future.

Best wishes,
Lara

Beoordeeld met 5 van de 5 sterren

Wonderful experience at Child's Street

Our stay at Child's Street was definitely a 5! It is a beautiful property, fabulous location, and the Ivy staff could not be more helpful. This is our fifth Ivy let, and we will be back!

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Ivy

Dear Jim

Thank you for sharing your feedback with us!

We truly appreciate your continued choice of Child Street and our services. It is always a pleasure hosting you, and we very much look forward to welcoming you again in the future.

Best wishes
The Ivy Team

Beoordeeld met 5 van de 5 sterren

Outstanding service in London holiday rentals

Outstanding service in London holiday rentals. I am a customer of Ivy Lettings since 2014 and I cannot recommend it enough. Great properties in top locations, fast and attentive service, extra care for details that we always appreciate.

26 augustus 2025
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Antwoord van Ivy

Dear Alessandra

Thank you so much for your continued trust and kind words. We’re truly honoured to have hosted you over the years, and it means a lot to know that our service and homes have made a lasting impression. We look forward to welcoming you again on your next visit to London!

Best wishes,
The Ivy Team

Beoordeeld met 5 van de 5 sterren

Beautiful house in a perfect location

House was of exceptional quality, tastefully decorated and well loved by its owners. We had every amenity and plenty of space.
Location was perfect, very close to the Earl's Court station and with plenty of shops and restaurants within walking distance. And yet it was in a very quiet and secluded street that allowed full privacy.
My favorite parts of the house were the luscious plants in the back garden (and the wisteria growing on the front), and the kitchen area with its glass ceilings.
We felt instantly at home and I think this is the key quality of Ivy properties that I love the most: how welcoming they feel from the moment you step into the front door.
I would recommend it wholeheartedly to anyone staying in London and I hope we get to stay there again next time we visit.

22 augustus 2025
Review zonder uitnodiging
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Antwoord van Ivy

Dear Alessandra

Thank you so much for your thoughtful review!

We’re delighted to hear that you enjoyed the house, its location, and all the little touches that make it feel like a true home. It’s wonderful to know that the garden, kitchen, and welcoming atmosphere made your stay so memorable. We’d be thrilled to host you again on your next visit to London, and we look forward to hearing from you.

Best wishes,
The Ivy Team

Beoordeeld met 5 van de 5 sterren

The perfect family trip home

The perfect family trip home!

My wife and 2 kids spent the week in London, and this house was the PERFECT homebase for our adventures throughout the city. Our itinerary took us to Wembley, Hyde Park, Mayfar, Marlyebone, West End, Buckingham, the London Eye, and this home was perfectly located (< .4mi to South Kensington Tube and tucked away in a quiet neighborhood... perfect for relaxing after a long day exploring the city). There's great shopping and dining (sit-down + grab-and-go coffee, etc) nearby, and friendly neighbors (a safe, welcoming area). I would HIGHLY recommend this home!

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Ivy

Dear Pat

Thank you for taking the time to share your feedback with us!

We’re thrilled to hear that you enjoyed your stay at Donne Place and your London adventure. It was an absolute pleasure hosting you, and we’re honoured you chose us for your trip. When your travels bring you back to the city, we’d love the opportunity to welcome you again and look forward to hearing from you.

Until then, we wish you safe and happy travels ahead.

Warm regards
The Ivy Team

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