Recently placed my first order and cannot recommend James Porter & Son enough. I had a few questions before placing my order for a Micromilspec watch which were answered quickly and clearly. The whole... Toon meer
Bedrijf heeft geantwoord
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Superb and highly patient staff who allowed me to try the watch on three separate occasions and smiled each time. Lovely folk, very knowledgeable. Zero notes. I can happily recommend this establis... Toon meer
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I was interested in buying a Micromilspec Pilot GMT,m watch, and James Porter & Son are the only UK stockists so I dropped them an email. I received a very friendly and prompt response from Allan, whi... Toon meer
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I got both my engagement ring and wedding ring from James Porter and would never go anywhere else. My experience with Sarah today after buying my wedding ring was second to none. She has the patie... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
Contactgegevens
24-26 Argyll Arcade, G2 8BA, Glasgow, Verenigd Koninkrijk
- 01412215855
- info@james-porter.co.uk
- james-porter.co.uk
4,9
Uitstekend
578 reviews
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Very happy with the service
Very happy with the service from James Porter. I ordered the limited edition Seiko SRPK17, which they had run out of stock and informed me. As soon as they received more they shipped to me directly and I received it in perfect condition. Very happy with your service!
19 augustus 2023
Review zonder uitnodiging
Antwoord van James Porter & Son
Thanks for the feedback! Glad you are happy with your order :)
Another success!!!
Yet again James Porter & Son came up trumps! A perfect present for my friend's special birthday. Packaged so nicely and delivered very speedily!! What fabulous customer service!
16 augustus 2023
Antwoord van James Porter & Son
Always a pleasure Maureen! :)
The entire experience was smooth
The entire experience was smooth, and I couldn't be happier with the watch I received.
Also appreciated the regular updates on the status of my order and the timely delivery. The watch arrived well-packaged, ensuring it was in pristine condition.
Thank you to the James Porter & Son's team!
11 juli 2023
Antwoord van James Porter & Son
Thanks Ivan! Glad you are happy with your order and we hope we can assist again in the future :)
This jewelry store stands out for its…
This jewelry store stands out for its commitment to ethical sourcing and sustainable practices. I was delighted to discover their collection of ethically sourced gemstones and responsibly crafted jewelry, allowing me to adorn myself with beauty while supporting a worthy cause.
17 juli 2023
Review zonder uitnodiging
Antwoord van James Porter & Son
Thank you Eliza!
Excellent service and information
Excellent service and information, next day delivery and watch 100% - fully recommend and would use again.
25 juli 2023
Antwoord van James Porter & Son
Thank you Stefan! We look forward to assisting again in the future :)
Seiko SPK17K1 Ltd Edition
This watch was sold out pretty quickly. I put my name on the waiting list just in case and to my delight more stock came in and I was contacted to see if I still wanted to purchase the watch.
A very happy customer and top service.
21 juli 2023
Review zonder uitnodiging
Antwoord van James Porter & Son
Thank you Prem! Glad you are enjoying your purchase! :)
I recently got in touch with a enquiry…
Modifying my previous feedback (2/5) as after a couple more days my email was replied and I made the purchase I was looking for.
Great service and a very happy customer now.
Previous feedback :
I recently got in touch with a enquiry on a watch but my emails were ignored.
I am still waiting for a reply.
16 juli 2023
Review zonder uitnodiging
Antwoord van James Porter & Son
Thank you for the feedback. We did reply to you on Sunday and I have forwarded the email over you again incase it has ended up in your junk folder.
Well packed and prompt delivery
16 juli 2023
Antwoord van James Porter & Son
Thanks Raymond! If there is anything else we can assist with, please let me know :)
I have not received the watch yet as…
I have not received the watch yet as you informed me that you are waiting on confirmation of stock from supplier. Seems a little early to ask me for a review (Twice).
You need to teeqk your automated customer journey to exclude people who have not received the product yet. Thanks
1 juli 2023
Antwoord van James Porter & Son
Thank you for your constructive feedback on this issue. We are aware that our system sends out automated review requests and we are in the process of amending the timing of these requests.
Excellent service
Ordered watch pre-order. Delivered on time with links already adjusted based on my wrist size.
29 juni 2023
Antwoord van James Porter & Son
Thank you for the feedback! Glad it was worth the wait :)
Seiko 5 reissue SRPK17
Thought I’d missed this Seiko as it seemed to sell out on release, but very happy that James Porter managed to find one, kept in touch about delivery dates and now it’s on it’s way. Delighted with the service, thank you all!
30 juni 2023
Antwoord van James Porter & Son
Thank you Keith! If there is anything else we can help with in the future, please don't hesitate to get in touch :)
Easy and hassle free dealing with
Easy and hassle free dealing with. Placed my order and James Porter & Son made the rest. Article was sent by UPS, well packed, they even wrapped in additionally in their own paper - really appreciate the extra effort. Highly recommended!
1 juli 2023
Antwoord van James Porter & Son
Thank you Phillipp! Glad you are happy with your order. If we can assist with anything in the future, please get in touch! :)
The process of buying the watch online…
The process of buying the watch online was easy, it arrived the following day and was well wrapped (from my experience this is not always the case with other outlets)
3 juli 2023
Antwoord van James Porter & Son
Thank you John! Glad you are happy with your order :)
A great experience
Prompt delivery, and lovely extra touches - watch bracelet perfectly sized, gift wrapping, made this experience extra special. Would definitely buy here again.
30 juni 2023
Antwoord van James Porter & Son
Thanks for the review Chris! Hope we can assist again in the future :)
Great service and speedy delivery
29 juni 2023
Antwoord van James Porter & Son
Thank you for the review! :)
Antwoord van James Porter & Son
Thank you for taking the time to leave us a review! :)
Excellent service
Excellent service, many thanks to Claire for her patience and assistance with my purchase.
27 juni 2023
Antwoord van James Porter & Son
Thank you Peter! We wish you well to wear your latest addition to the collection :)
I'm constantly amazed by the sheer…
I'm constantly amazed by the sheer uniqueness and remarkable craftsmanship of the jewelry from this store. The quality is superb, the design is captivating, and their fast delivery ensures you won't have to wait long to enjoy your extraordinary purchase.
9 juni 2023
Review zonder uitnodiging
Antwoord van James Porter & Son
Thanks Sophia, this feedback is truly lovely to hear :)
Quick easy and brilliant prices
29 mei 2023
Antwoord van James Porter & Son
Thanks Scott! Glad we could assist on your order and hope we can do so again in the future :)
Antwoord van James Porter & Son
Thank you for taking the time out to leave us a review! Glad we could help and hope we can do so again in the future :)
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