James Porter & Son Reviews 

578
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Recently placed my first order and cannot recommend James Porter & Son enough. I had a few questions before placing my order for a Micromilspec watch which were answered quickly and clearly. The whole... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superb and highly patient staff who allowed me to try the watch on three separate occasions and smiled each time. Lovely folk, very knowledgeable. Zero notes. I can happily recommend this establis... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was interested in buying a Micromilspec Pilot GMT,m watch, and James Porter & Son are the only UK stockists so I dropped them an email. I received a very friendly and prompt response from Allan, whi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I got both my engagement ring and wedding ring from James Porter and would never go anywhere else. My experience with Sarah today after buying my wedding ring was second to none. She has the patie... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. ook in
  3. Horlogereparatieservice
  4. Horlogerie
  5. Juwelier
  6. Sieraden reparatieservice

Geschreven door het bedrijf

James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

578 reviews

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4,9

Alle reviews

(578)

40 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Easy to purchase from website and very…

Easy to purchase from website and very pleased with the watch.
Not their fault but the delivery was messed up due to Royal Mail.
Otherwise I would definitely recommend James porter & son.

1 april 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Thanks for the review Jon! Sorry to hear about the delivery mess up. let us know if there us anything we can help with :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service and beautiful earrings. Always delighted to shop here.

31 maart 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Glad you are happy with your order! Hope we can assist again in the future :)

Beoordeeld met 5 van de 5 sterren

Great communication and speedy service

Easy process and great communications from the team, checking is ordered the right size and then informing me when my ring had been dispatched

25 maart 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Glad you are happy with your purchase :) We hope we can assist again in the future.

Beoordeeld met 5 van de 5 sterren

Absolutely first class service!

Absolutely first class service!! Highly recommend this company!

21 maart 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Thanks for taking the time out to leave us a review! Hope we can help again in the future :)

Beoordeeld met 5 van de 5 sterren

Very helpful and responsive customer service

There was a couple of questions we had regarding a piece of jewelry, an email sent to James Porter was quickly replied to, by Clare, with an attached video of the item she created helpfully answering all questions.
When ordered confirmation came through quickly and delivery was next day.

13 maart 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for taking the time out to leave us this lovely review! Glad you are happy with your order and we hope we can assist again in the future :)

Beoordeeld met 5 van de 5 sterren

Excellent customer service and…

Excellent customer service and communication. I wanted a specific necklace for my partner and Claire and the team at James Porter went above and beyond to make it happen. Highly recomended.

12 maart 2025
Review zonder uitnodiging
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you Steve, it was a pleasure being able to assist you with your purchase :)

Beoordeeld met 5 van de 5 sterren

High quality jewellery beautifully…

High quality jewellery beautifully parcelled. Really appreciated the gift bag that accompanied the order. Very prompt delivery so very good service all round.

4 maart 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you or the review Christine! Glad you were happy with the service :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service and prompt delivery.

3 maart 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you! We hope you will shop with us again in the future :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, ordered watch and within a couple of days the order was confirmed, strap adjusted, and shipped. Excellent value on price, excellent customer service, fast, reliable, honest, and straight forward, very happy, I have no reservation to highly recommend these jewellers .

13 februari 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Thanks for the lovely review! We hope we can assist you again in the future :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent communication, service, and rapid delivery.

27 januari 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for taking the time to leave us a review! We hope we can assist again in the future :)

Beoordeeld met 5 van de 5 sterren

Excellent customer service

It made all the difference that I was able to speak to someone who answered all my questions in a helpful and friendly manner. My purchase was as described, it arrived well packaged and swiftly. I would recommend this business.

30 januari 2025
Logo James Porter & Son

Antwoord van James Porter & Son

So glad you are happy with your purchase. We hope to assist you again in the future :)

Beoordeeld met 5 van de 5 sterren

Visited James Porter again today and…

Visited James Porter again today and received the customary exemplary service from Jacqueline Henderson. Thanks for excellent advice as ever and recommendations. We always appreciate the service she gives us and her genuine delight in helping people shines through. She takes a genuine interest in her customers and ensures a personal tailored approach. We will visit you soon again Jacqueline! Thank you, MM

1 februari 2025
Review zonder uitnodiging
Logo James Porter & Son

Antwoord van James Porter & Son

Thanks for this lovely review! Your feedback means a lot to us and we are thrilled you had a lovely experience in store with Jacqueline! We hope to see you again in the future :)

Beoordeeld met 5 van de 5 sterren

My watch arrived well packaged up the…

My watch arrived well packaged up the day after I ordered it.
The order acknowledgement was swift and the delivery was as promised.
Would certainly shop with James Porter again.

8 januari 2025
Review zonder uitnodiging
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the review Rosie! Lovely to ear your feedback, and hope you will shop with us again in the future :)

Beoordeeld met 5 van de 5 sterren

Like clockwork

From ordering the watch to receiving said watch was a easy and hassle free.

3 januari 2025
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the feedback! We hope we can assist you again in the future :)

Beoordeeld met 5 van de 5 sterren

A pleasant though brief experience

A pleasant though brief experience. Friendly and accomodating staff in a store full of awesome watches.

31 december 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thanks for taking the time to leave us a review. Glad we could help, however brief and hope to do so again in the future :)

Beoordeeld met 5 van de 5 sterren

Seiko SLA073J1

Fantastic watch. Great discount on offer and very quick delivery.

18 december 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the review Peter, happy to help! :)

Beoordeeld met 5 van de 5 sterren

First Class Service

My Fiancé and I purchased an engagement ring approximately two years ago, with multiple diamonds. We were delighted with the professionalism of the ladies in the Argyl Arcade branch and their hospitality. Unfortunately, two years later one of the stones came loose on the ring and was lost. On presenting the ring to the team in the Argyle Arcade branch they decided to investigate the reasons for the stone coming out. After four weeks the shop called us and informed that they would replace the stone and make the ring as good as new at their cost. The quality of the ring repair and assistance from the staff was second to none. I would highly recommend James Porter & Sons to anyone seeking to purchase fine Jewlery, as this level of customer service from a retailer is very rare these days.

James / Cumbernauld

1 december 2024
Review zonder uitnodiging
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the review James! Glad we were able to provide you with your aftercare too and hope to see you again in the future :)

Beoordeeld met 5 van de 5 sterren

Watch

Site was easy to use and the watch arrived very quickly.

27 december 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the review! We hope we can assist you again in the future! :)

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