My item was delayed in shipping. When I reached out to customer service they were rude and unhelpful. Regardless If my product ever shows up, I won’t be using this company again. Need better custo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've ordered small figurines made from PA12 Nylon several times now, and Jawstec has been amazing. They ship very quickly, my last order arrived only 5 days after I placed the order. Some of the figur... Toon meer
Bedrijf heeft geantwoord
I have no experience with 3d printed parts, but I needed a custom object specifically for my 4x5 field camera. The object I got printed was perfectly to spec and absolutely solid and will be able to... Toon meer
I've was using Protolabs for rapid prototyping...They're extremely expensive, and sometimes leave me a few weeks out from receiving parts for fitment and functional tests. I stumbled across Jawtec, an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Jawstec is a nylon 3D printing service provider with fast online quoting, an expert staff, & great service, guaranteeing our work exceeds expectations.
Contactgegevens
2839 Hwy 39, 83211, American Falls, Verenigde Staten
- 2084172760
- info@jawstec.com
- jawstec.com
4,0
Goed
202 reviews
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Excellent communication
I was able to place the order online. I received excellent communication on the status of my order (received, being printed, shipped, etc). The parts I received are exactly as ordered. Good quality.
14 september 2023
Antwoord van JawsTec
Thank you so much for your review! We really appreciate your business and feedback.
Quality decrease, looking elsewhere
I’ve been using Jawstec for about 4 years. Recently I have seen a decrease in quality. Tumbling is no longer offered which is my preferred post-processing service. There have been a significant increase in print flaws which makes me think their quality standards have decreased. Customer service is not very friendly, attentive or quick to resolve these issues. I’m looking to move to another contractor for my parts
7 september 2023
Antwoord van JawsTec
TJ, we're sorry to hear about your experiences. We had to remove tumbling as an option since our machine broke, we're sorry about that. We had a quality control issue on 1 of the 12 parts on your order. We have that piece reprinting for you and it should be able to ship tomorrow.
Order #44779 was all wrong
Order #44779 was received today. The order was for:
7 each Container-1024-Base_V4.STL
We received 6
7 each Container-1024-Top_V4.STL
We received 12
13 september 2023
Antwoord van JawsTec
Hi George, We're so sorry for this error. We sent you an email three days ago regarding this issue and have not heard back. Can you send us an email back that way we can get this resolved quickly for you.
Thank you- JawsTec Support.
Antwoord van JawsTec
Thank you for your review.
Antwoord van JawsTec
Thank you, Eric. We appreciate your business.
The filament was weak
The filament was weak, not 3D printed properly and some pieces where broken
28 augustus 2023
Antwoord van JawsTec
Hello, we're sorry to hear about your order experience. We don't show any recent emails or RMA tickets from your order. Feel free to email us at info@jawstec.com to discuss this matter further.
Great Company Right Here In The USA
Most online services are middlemen farming orders out offshore. Jawstec is the real deal. They do the printing. They are the experts.
Great service and communication. Price competitive with Asia.
6 september 2023
Antwoord van JawsTec
Thank you for your review, Steven.
Good shipping and communication
Good shipping and communication, sent emails with every step of the purchase!
5 september 2023
Antwoord van JawsTec
Thank you, Ryan. We appreciate your business.
Quick turnaround and good price
Quick turnaround and good price. Much better quality than I can print at home.
25 augustus 2023
Antwoord van JawsTec
Thank you for your review.
Antwoord van JawsTec
Thank you, we agree. Javier is AMAZING!
Great price for Quality Products
JawsTec has been great to work with. They have consistently given me competitive pricing for SLS/MJF parts and had them sent to me quickly. On occasion they have even fulfilled small orders faster than was quoted, which is always a nice surprise. My parts have always been to spec.
30 augustus 2023
Antwoord van JawsTec
Thank you for the kind review, Noah! We appreciate your business.
Excellent product and service
Excellent product, priced fairly, and the team actually reached out to see if I was satisfied with the work. Amazing.
29 augustus 2023
Antwoord van JawsTec
Thank you, Michael. We appreciate your business.
10/10
JawsTec was great at communicating and provided a product that exceeded my expectations.
25 augustus 2023
Antwoord van JawsTec
Thank you, Trevor.
Antwoord van JawsTec
Thank you, Austin.
JawsTec is a Staple
I've been using JawsTec for a while now and I appreciate the work that they do for me and my team. The cost estimator works great and the lead times are completive. Whenever there is an issue, the communication is great.
16 augustus 2023
Antwoord van JawsTec
Thank you, Scott! We love reading these reviews!
I was sent 1 warped part again
I was sent 1 warped part again. Second order this has happened.
17 augustus 2023
Antwoord van JawsTec
Hi Aaron,
Feel free to email us at info@jawstec.com. We are not seeing an RMA ticket or any emails from you regarding these issues. Happy to discuss this
issue further and how we can fix this issue going forward.
Keep good work!
16 augustus 2023
Antwoord van JawsTec
Thank you for your review, we appriciate your business.
Antwoord van JawsTec
Thank you, Alane. We love to hear how happy our low prices make our customers!
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