I needed a new replacement dishwasher for my holiday let urgently. Postles arranged for speedy delivery and installation of a new dishwasher ,they took care of everything .Their service was professi... Toon meer
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Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... Toon meer
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Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.
Contactgegevens
Verenigd Koninkrijk
- 01263 733145
- sales@jbpostle.com
- jbpostle.com
4,8
Uitstekend
533 reviews
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Disappointing service.
J.B. Postle states on its web page “ a non stop service from the minute of the initial enquiry right through the whole life time of the appliance”. On our original receipt we ensured that “ Your sales person ( Ben) registers your 5year guarantee via Euronics and Samsung”. We know the TV was registered.
Our Samsung TV has now had a second major break-down in 4 years. I phoned Postle ( Aylsham) for advice and assistance. I was promised a call back which never materialised. When I called again a senior executive told me the comment on the invoice was “generic” !! I was left to persue assistance with the repairs on my own. So much for the “ non stop service”
Very, very disappointed.
Richard.
26 juni 2026
Review zonder uitnodiging
Antwoord van JB Postle
Thank you for letting us know about this situation and we sincerely apologise for any inconvenience caused to you. We never want anyone to feel disappointed with our service.
As discussed on the phone yesterday, we are 100% always here for you for the lifetime of your product and there was clearly a misunderstanding regarding the situation with your faulty TV and the procedure for repair.
Some manufacturers insist on the customer ringing in to them to log a fault whilst other manufacturers welcome us to do this for our customers.
Either way, we would always prefer for you to contact us first so that we can log the issue on our system and if you experience any issues when speaking to the manufacturer we are here to advise and assist and if necessary to escalate the issue.
Please accept our apology for any inconvenience caused to you and please do feel you can ring in for our assistance at any point whether that be pre-sales, in guarantee or out of guarantee.
I am located at our Customer Care Office in Aylsham
on Tel 01263 889116
or please feel free to contact any of our stores in
Aylsham Tel 01263 733145
Sheringham Tel 01263 823220
North Walsham Tel 01692 406398
You know where we are and please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service.
Our team will always try their best to be competitive on price so please do Just Ask.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Friendly and Helpful Staff
Friendly and Helpful Staff
Will Definitely Shop at Postles Again
26 juni 2026
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service.
Our Team always do their very best!
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent all round service
I needed a new replacement dishwasher for my holiday let urgently. Postles arranged for speedy delivery and installation of a new dishwasher ,they took care of everything .Their service was professional and polite, friendly and extremely reliable.
This kind of service is difficult to find and especially knowing any queries were answered person to person on the telephone, without any tedious press this or that recordings and getting nowhere.
I will most definitely be turning to them again in the future. Thank you.
22 juni 2026
Review zonder uitnodiging
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service.
Our Team will always do their very best to assist for the lifetime of your product.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great service with human beings on the…
Great service with human beings on the end of the line.
Great
14 juni 2026
Customer service was second to none
Customer service was second to none. Found exactly what I needed and it was couriered to me. Communication was excellent throughout. Very happy customer. Thanks.
2 juni 2026
Super efficient sales and engineers
Super efficient sales and engineers. We wouldn’t go anywhere else. First class.
12 mei 2026
Review zonder uitnodiging
Bought Samsung Frame Pro 65 inch tv…
Bought Samsung Frame Pro 65 inch tv from Postle's Aylsham and used their installation service.
Their pricing was in line with all the major retailers and service together with expert on going advice proved to be exceptionally good.
I have no hesitation in recommending Postle's to all potential buyers of domestic electrical appliances.
Trevor
11 maart 2026
Review zonder uitnodiging
Purchase of microwave
It was good that my microwave was delivered and that my old broken one was taken away.
It was unfortunate that when I in initially bought it online, it said that it was available on 23rd whereas it wasn't ordered until 21st and finally was delivered on 27th. I had no phone call/email to tell me when it was coming. Fortunately I had decorators in who told me that it had arrived and was taken away again until my return later that day.
21 april 2026
Excellent communication after ordered…
Excellent communication after ordered on line. Fast delivery. Installers efficient & informative.
23 april 2026
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service.
Our Team will always do their very best for you and we are here for the lifetime of your products so any assistance you need - Just Ask.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are and please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Cannot fault your service be buying…
Cannot fault your service be buying products for 38yrs and my parents before me always deliver a quality service and excellent products..
Outstanding...
16 maart 2026
Antwoord van JB Postle
Thank you so much Pam for your great 5* review and shopping Locally for 38 years -WOW!
We so very much appreciate each and every one of our customers.
As a third generations family business its so great to see second, third and even fourth generations shopping with us!
We wouldn't be here without you all and we are 100% here for you and not just now but for the lifetime of your products!
We also very much appreciate your comments and your time to review our service.
Our Team always do their very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great product and service thanks
16 maart 2026
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service.
Our Team always do their very best and we try to select our products to suit.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent delivery of the machine
Excellent delivery of the machine, handled with care by a friendly crew.
17 maart 2026
Review zonder uitnodiging
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service.
Our Team always do their very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent price with great service
Excellent price with great service. Good communication from start to finish. Thank you.
13 maart 2026
Antwoord van JB Postle
Thank you so much for your great 5* review.
We appreciate your comments and your time to review our service,
Our Team always do their very best to assist.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service. Our Team always do their very best and will be delighted.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Top installation team
Tyler and his team installed Starlink in a three storey property for me. They conducted a thorough technical recce before returning to complete it swiftly.
Impressive levels of knowledge, commitment and good old-fashioned friendliness.
19 maart 2026
Review zonder uitnodiging
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service. Tyler and Team always do their very best and we are pleased you thought so too.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Nice machine delivered with care
Nice machine delivered with care
Very friendly delivery team
8 maart 2026
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service. Our Team always do their very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Fantastic from initial contact to…
Fantastic from initial contact to delivery. Great product
Thank you for everything
4 maart 2026
Antwoord van JB Postle
Thank you so much for your great 5* review.
We appreciate your comments and your time to review our service, we always try our very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Shop Local!
Excellent customer service, super helpful and easy to order!
The delivery men were lovely and nothing was too much trouble for them.
7 maart 2026
Antwoord van JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service, it is very much appreciated. Our Team always do their very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
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