Our new chipper arrived on time, set up was straightforward (ref YouTube videos). It seems excellent quality and is performing as expected so far - chipping laurel, leylandii and elderflower. Weve eve... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Feels like a well made trolley jack. 3T ability probably a bit overkill for a Mini but knowing it's JCB I feel safe in the knowledge that it won't let me down. Low profile model easy fits under the ve... Toon meer
Bedrijf heeft geantwoord
Very good supplier contact, keeping me informed of how my order was progressing. Delivery was okay and the driver did call 45 minutes before delivery to confirm that he was on route. The only disappo... Toon meer
Bedrijf heeft geantwoord
I’ve usedJCB for years now their tools can seem heavy but with that comes quality. An old JCB drill/ driver I’ve had now for 20ish years now still going strong. Fed bud being in one place and tools i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Manufacturer of JCB power tools, power tool accessories and hand tools.
Contactgegevens
Verenigd Koninkrijk
- 03308380257
- info@jcb-tools.co.uk
- jcb-tools.co.uk
4,3
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 67% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Late delivery even mentioned on the…
Late delivery even mentioned on the website next day delivery. Posted by 2 - 3 days service...
Impossible to get correct details on the invoice, even correct details were mentioned at the very beginning. Poor service.
12 mei 2026
This is the third angle grinder I have…
This is the third angle grinder I have purchased to my collection, I have had good service, strong enough for the tough Jobs
12 mei 2026
Fast and easy for what i needed
8 mei 2026
Good quality. You get what you pay for
Purchased a 3 tonne trolley jack. Excellent quality and fast delivery
18 mei 2026
Review zonder uitnodiging
Damaged car jack
The product I purchased was a car jack which cost me over £200 when it arrived it look as if it has been used because of the condition it came in it came damaged with scuffs and marks also had paint coming off and the packaging was also damaged the product was not dealt with care
6 mei 2026
Great deliv .Good value mitre saw
Great deliv .Good value mitre saw
but useless instructions especially how to change blade-never mentioned its a reverse bolt!
also bore different to last saw so I have a useless blade
4 mei 2026
I was very happy with my saw stand .
I was very happy with my saw stand .
The stand is extremely well made and fits my large Dewalt saw.
Ordering was easy and delivered in 2 days of ordering.
I will be looking at your other tools
Thanks Nick Dixey
30 april 2026
Antwoord van JCB Tools
Thank you for your wonderful review, Nick. We’re delighted to hear that you are very happy with your saw stand and that it fits your larger DeWalt saw well. It’s great to know that you found the stand well made, the ordering process straightforward, and the delivery prompt.
We truly appreciate your support and look forward to hopefully supplying you with more tools in the future.
Kind Regards
Rukshal
Been a really good buy…
I have had this machine a while now and it is still really good so i will give 5 stars
24 maart 2026
Antwoord van JCB Tools
Dear David,
Thank you for your review. We are delighted to hear that the product is performing well and meeting your expectations. Your feedback means a great deal to us.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Employee discount code refused
As a JCB employee I tried to use the discount code from the JCB staff intranet. Which I have done before. On this occasion the website would not accept it. I tried customer services via the chat service and the operator states that the store is not ran by JCB so was unable assist, and even after I offered to send proof of JCB employment, wouldn't honour the discount advertised, I also showed proof of the code in the staff website.
28 april 2026
Antwoord van JCB Tools
Dear James,
Thank you for taking the time to share your experience, and please accept our sincere apologies for the frustration caused.
We are very sorry to hear that the discount code was not accepted at checkout and that our chat support team were unable to resolve this for you, even after you provided details of your JCB employment and access to the staff intranet offer. We fully understand how disappointing this must have been, particularly as you have successfully used the offer previously.
We appreciate you raising this with us, and your comments will be reviewed with the relevant teams to ensure clearer handling of staff-related promotions going forward.
Kind Regards
Rukshal
Antwoord van JCB Tools
Dear Colin,
Thank you for your kind feedback. We are pleased to hear that both the delivery and customer service met your expectations. We truly appreciate your support.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Antwoord van JCB Tools
Dear Lucian,
Thank you for your review. We are delighted to hear that the product is performing well and meeting your expectations. Your feedback means a great deal to us.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Good price good delivery all round good…
Good price good delivery all round good to do business with
20 april 2026
Antwoord van JCB Tools
Dear Barry,
Thank you for your kind feedback. We are pleased to hear that both the delivery and customer service met your expectations. We truly appreciate your support.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
Good hard wearing tool,well built,ready…
Good hard wearing tool,well built,ready to work
20 april 2026
Antwoord van JCB Tools
Dear Peter,
Thank you for your wonderful feedback. We’re delighted to hear that you are happy with your purchase and the service received. Your support is greatly appreciated.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
some of my tools already broke I am…
some of my tools already broke I am looking for option of using the warranty
24 maart 2026
Antwoord van JCB Tools
Dear Catalin,
Thank you for your feedback. We are sorry to learn that your item broke.
We have previously sent you an email regarding this matter but have not received a response as of yet.
Should you still require any assistance or support, please do not hesitate to reach out to us and we will be more than happy to help.
Kind Regards
Rukshal
Antwoord van JCB Tools
Dear Katherine,
Thank you for your wonderful feedback. We’re delighted to hear that you are happy with your purchase and the service received. Your support is greatly appreciated.
Should you require any assistance, please do not hesitate to contact our support team.
Kind Regards
Rukshal
High quality tools
24 maart 2026
Antwoord van JCB Tools
Dear Nicholas,
Thank you for taking the time to share your experience with us! We're so happy to hear that you're pleased with the service we provided and with the machine.
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Antwoord van JCB Tools
Dear David,
We appreciate you taking the time to share your experience with us. Your positive feedback brings us great joy and motivates us to continually provide exceptional service.
Please don't hesitate to reach out to us if there's anything else we can assist you with.
Best Regards
Rukshal
"I am extremely satisfied with my…
"I am extremely satisfied with my purchase of the JCB 3.5 Tonne Hydraulic Jack (model JCB-TZ84007). It is very strong, reliable, and well-built. Even when I lift my car, sometimes due to its own weight, the vehicle may slightly shift or roll back on the stand—but this JCB jack does not bend or slip at all. It stays firm and secure, unlike standard jacks that tilt. I’m really impressed by its stability and build quality. The stands, also JCB (model TH56002A), are equally excellent. Having two of these 6-ton stands, they are very convenient and well-designed. Thanks to the smart lifting mechanism and safety locks, they work beautifully. I am truly happy with the entire set. Thank you so much—your team is amazing, and you put a lot of effort into these products."
24 maart 2026
Antwoord van JCB Tools
Dear Velhan,
Thank you so much for your amazing feedback! Your kind words mean the world to us, and we are thrilled to hear that you had such a wonderful experience with us. We always strive to provide the best possible customer service, and we're happy to know that we succeeded in doing so for you.
Thanks again for taking the time to share your positive experience with us!
If you need any help or have any questions, please don't hesitate to reach out.
Kind Regards
Rukshal
Fork bent after one outing
24 maart 2026
Antwoord van JCB Tools
Dear Edward,
Thank you for your feedback, and we’re sorry to hear that the fork bent after just one use.
We’re pleased to confirm that a replacement has already been sent to you. We hope this resolves the issue and that the product continues to perform as expected going forward.
Kind Regards
Rukshal
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.