I was trying to find an order that I placed after several texts. The company immediately started investigating in the meantime I telephoned the bank and canceled the first order that I had ma... Toon meer
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Lees wat reviewers zeggen
After nothing appeared for two weeks, I suspected that I had been scammed and sent the company a rather rude email. After some heated correspondence, the thing eventually arrived. Whether it works or... Toon meer
This is totally useless.I get a better jet from my existing BandQ hose connector. This company should be exposed for their deliberate dishonesty in cheating the public with this shoddy product,whi... Toon meer
To many offers kept the process from moving forward and the no thanks option was purposely small, I’m glad that a read through carefully and not get sucked into something I did not want. Be more custo... Toon meer
3,8
Goed
124 reviews
Heeft 30% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful people and notifications about…
Helpful people and notifications about shipping.
8 mei 2026
Review zonder uitnodiging
EASY LAYOUT AND EASY TO READ OVERALL
13 mei 2026
Review zonder uitnodiging
Impressed with what is shown
Impressed with what is shown. Looking forward to use it.
13 mei 2026
Review zonder uitnodiging
I goofed up Big-Time with my purchase…
I goofed up Big-Time with my purchase order. The issue was resolved to my Total Satisfaction. Thumbs Up to ya, mates!
13 mei 2026
Review zonder uitnodiging
Fast ordering
13 mei 2026
Review zonder uitnodiging
Not happy
I’ve already had a bad start to ordering this product. Did not say it was US dollars and ordered it thinking it was 59.99 Au. Charged $120 US dollars. Sent their customer support an email to cancel within 5 mins of ordering but they said it’s too late parcel already processed! Unbelievable. No choice but to advise my bank to dispute the transaction and get refund. A pain as now have to wait for new credit card issue so they don’t charge my card again as I see others have been multi charged here. Dodgy company by the sounds of all these bad reviews ☹️ not ordering again online it’s just not worth the trouble as there are so many scammers like this one. I see a lot of people say the product is rubbish too. What a waste of my hard earned money!
12 mei 2026
Review zonder uitnodiging
Antwoord van Jetterix
Hello Victoria,
Thank you for your feedback.
All charges, including currency (which varies depending on the region you are ordering from) and shipping, are displayed before an order is finalized. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.
Now, we would like the opportunity to review your order and address any concerns you may have. We have assigned an agent to assist you accordingly.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Matt from Jetterix
Har ikke modtaget produktet
Har ikke modtaget produktet, hvorfor bedømmelse dækker forventet oplevelse.
13 mei 2026
Review zonder uitnodiging
Antwoord van Jetterix
Hej Per,
Tak for din anmeldelse.
Vi kan se, at du endnu ikke har modtaget din Jetterix. Vi håber, at den snart når frem til dig!
Hvis du har spørgsmål til din ordre eller har brug for hjælp, er du velkommen til at kontakte os på support@jetterix.com. Vores team står altid klar til at hjælpe.
Med venlig hilsen,
Matt fra Jetterix
Product Does Not Meet Advertising Claims
I ordered one Jetterix but the price on the invoice was raised $10 for the warranty. The product shipped from China in an envelope. I tested it and found the pressure to not be what was advertised. When I asked to return the item for a refund, I was told that if had to be unused and in the original packaging. I explained that I had to cut open the shipping envelope and test the item to determine whether it matched the advertised claims. They offered a 25% refund if I kept the item. I declined, and they upped the offer to 45%. I again declined. The offer was increased to 70% and I would not have to pay return shipping. I accepted this since it was around the break even point. I can use the Jetterix to wash the car, but it is useless for cleaning concrete.
10 mei 2026
Review zonder uitnodiging
Antwoord van Jetterix
Hello there,
Thank you for taking the time to share your experience with your Jetterix purchase.
We appreciate your detailed feedback regarding the product performance and the resolution process. Your input is valuable and will help us continue improving our products and services.
We’re glad that the situation was resolved. If you have any further questions or need assistance in the future, please feel free to reach out.
Best regards,
Matt from Jetterix
Pressurizer not compatible with standard hose in the U.S.
I received a pressurizer in the U.S. and it isn't compatible with U.S. hoses as the pressurizer as a male connector and so does the typical U.S. hose. I know I might be able to buy something at the hardware store that might make the item work, but I don't think I should have to do that as the product should be compatible with hoses in the markets it is sold to.
12 mei 2026
Review zonder uitnodiging
Antwoord van Jetterix
Hello Kelly,
Thank you for sharing your feedback, and we're saddened to hear that Jetterix didn't meet your expectations.
Your concerns regarding the product are important to us, and we want to learn more about your experience with Jetterix. To address it, we have assigned an agent to review your case. Please keep an eye on your inbox for further assistance.
Best regards,
Matt from Jetterix
When I wrote to the company they…
When I wrote to the company they responded quickly. I very much appreciated that. That is good customer service.
11 mei 2026
Review zonder uitnodiging
Easy to order.
12 mei 2026
Review zonder uitnodiging
Nothing at all.
12 mei 2026
Review zonder uitnodiging
Antwoord van Jetterix
Hello Frank,
Thank you or your feedback.
Our record shows that you contacted us regarding your Jetterix order in the meantime, and an agent has already replied to your request.
We've assigned an agent to overview you case and make sure that everything goes smoothly from here.
Best regards,
Matt from Jetterix
Ordered one item and they charged me 5…
Ordered one item and they charged me 5 times on my bank account through PayPal. Then they charged my Visa card twice. I had to go the my bank to change my card so they don't keep billing me. I don't recommend purchasing anything on their website. BUYER BEWARE!! Don't let what happened to me happen to you.
10 mei 2026
Review zonder uitnodiging
Antwoord van Jetterix
Hello there,
Thank you for sharing your feedback with us.
For transparency, no upgrades or add-ons are ever added automatically to any order. All product selections must be actively chosen and authorized by the customer before checkout is completed.
We want to learn more what happened with your Jetterix. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Matt from Jetterix
Contact with service is good
Contact with service is good. Sorry but the product don't works good for me. I
The product is not powerful enough after adjusting to a hard jet.
I'm waiting for een good proces. Thank you for service.
11 mei 2026
Review zonder uitnodiging
Customer service was good
Customer service was good. Had to wait on hold for someone time
12 mei 2026
Review zonder uitnodiging
Antwoord van Jetterix
Hello there,
Thank you for sharing your experience. We’re glad to hear that our customer service met your needs.
We also appreciate your patience while waiting on hold, and we will continue working to make our support process as efficient as possible.
If you need any further assistance, please don’t hesitate to reach out.
Best regards,
Matt from Jetterix
Don’t answer phones
Don’t answer phones. Do not disclose it is USD. Getting full refund from bank today
12 mei 2026
Review zonder uitnodiging
Antwoord van Jetterix
Hello Cheryl,
Thank you for your feedback.
All charges, including currency (which varies depending on the region you are ordering from) and shipping, are displayed before an order is finalized. Our goal is to provide clear, timely, and effective support, and we’d like the opportunity to make it right.
That said, we are eager to review your case in detail and assist you further. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Matt from Jetterix
Satisfied
Ordering was easy - hopefully receiving the product is as easy
12 mei 2026
Review zonder uitnodiging
Fast and easy to order.
12 mei 2026
Review zonder uitnodiging
Die Zusatzkosten
Die Zusatzkosten, welche zusätzlich zum Produkt-Preis erhoben wurden, waren zuvor nicht, beziehungsweise - wenn überhaupt, dann versteckt - erkennbar !!!
Das ist ein unlauteres Vorgehen !
Ich werde mich dazu bei Gelegenheit im www öffentlich äußern!
12 mei 2026
Review zonder uitnodiging
Antwoord van Jetterix
Hallo Uwe,
vielen Dank für deine Bewertung.
Zur Klarstellung: Alle Bestelldetails werden während des Bestellvorgangs vor Abschluss der Zahlung angezeigt, einschließlich der gewählten Währung, der Versandkosten und etwaiger optionaler Zusatzleistungen.
Wir möchten gerne mehr darüber erfahren, was bei deinem Kauf bei Jetterix passiert ist. Da wir deine Bestellung allein anhand dieser Bewertung nicht zuordnen konnten, haben wir dir eine separate Anfrage mit der Bitte um weitere Informationen gesendet.
Bitte schau in deinem E-Mail-Posteingang nach unserer Nachricht, sobald du Zeit hast.
Bleiben wir in Kontakt,
Matt von Jetterix
The instructions were easy to follow
The instructions were easy to follow. Nicely laid out website. Looks a good product and certainly will be well used.
12 mei 2026
Review zonder uitnodiging
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