UPDATED: They emailed me , said they'd refunded my delivery, as a gesture of goodwill, despite it actually being a legal requirement. Offered me a 15% discount and asked if I'd amend or remove my rev... Toon meer
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Lees wat reviewers zeggen
Can’t believe they have to review your return request before they will issue returns labels and only give 14 days to return!!! Terrible behaviour especially when they don’t give proper description o... Toon meer
I had never heard of this company before but googled a green jeans jacket and found what I wanted, sold by this company (so I checked here and found a lot of positivity). It has arrived, much earlier... Toon meer
Quality of the products one concern the delivery was left at the back of the bungalow in plain sight were on holiday other deliveries are placed in our greenhouse or cold frame if we are not at home b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
JMOJO is a online fashion retailer specialising in denim, striving to become experts in all clothing. We design and manufacture all of our products in-house, which means we're able to bring you high quality products at affordable prices. Visit us online and say hello!
Contactgegevens
Crossley Road, Discovery House, Unit B, SK4 5BH, Manchester, Verenigd Koninkrijk
- contact@jmojoco.com
- jmojoco.com
3,0
Gemiddeld
144 reviews
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This experience was awful
This experience was awful. I ordered the trousers last monday, with 1-3 day delivery so expect them tk be delivered on Thursday or Friday. Low and behold they weren’t and i had half an outfit for the oarty i was attending on Saturday.
3 oktober 2022
Antwoord van JMOJO
Hi Riley. We're very sorry to hear your order was delayed. Royal Mail have been on strike lately which has caused delays in their network. You should have contacted us first when you realised your order didn't arrive in time and we could of helped you sort out the issue. If you wish to speak further please contact us at contact@jmojoco.com.
Sent wrong size
Sent wrong size, description different to product, attempted to contact for refund with no response
20 september 2022
Antwoord van JMOJO
Hi Harley. I'm very sorry to hear you had trouble with your order. We don't have any record of having received communication from you. Where did you try and contact us? Please get in touch with us at contact@jmojoco.com and we will help you get this sorted out as soon as possible.
Second time I bought the same jeans…
Second time I bought the same jeans jacket ( only to buy a smaller size) , because I love it soo much! Efficient fast customer service.
14 september 2022
Exceptional customer service and value
I can honesty say this is one of the best customer service experiences I’ve ever had. Speedy response to my query with a really helpful response. I didn’t think they’d be able to help but it was sorted in a couple of emails. My denim stretch jumpsuit is just gorgeous, really great quality and exceptional value for money - had it had a designer label pinned to it somewhere you’d easily pay 5 times as much. Can’t recommend this shop enough - great quality and exceptional service. Thank you
16 september 2022
Review zonder uitnodiging
Good and not good at the same time
The material is good but thick and heavy. The dress doesn't look like it appears in the model images.
15 september 2022
Antwoord van JMOJO
Hi Apeksha,
I'm sorry to hear you're not satisfied with your dress. We have sent you return instructions for the item.
Please reach out to us via the email we sent return instructions through if you need anything else, we're always happy to help.
Black denim jacket
Well worth the money, good delivery, and true to size , would buy from this store again 😊
14 september 2022
Absolutely terrible and shocking…
Absolutely terrible and shocking service. Won't use again. Next day delivery took 4 days. Joke
1 juni 2022
Antwoord van JMOJO
Hi Geoffrey,
I'm very sorry to hear that your next day delivery took longer than expected. I have gone ahead and refunded you the postage costs you paid for this service. You will receive notification soon.
If you need anything else or want to discuss this further with us please don't hesitate to contact us at contact@jmojoco.com. We're always happy to help.
Kind regards,
James
Fab! Would use company again!
Quick delivery. Lovely dress. Really good quality for money. Had never heard of this company before but would definitely use them again.
7 september 2022
Good shorts
Good shorts, look good. Would have given 5 stars. But you can't get a 29 waist.
7 september 2022
Pleased with the service
The delivery was quick and easy. I needed to refund two out of the four jeans I have brought due to the style not suiting me. I emailed and got a quick reply and my return label sent to my email. It took less then a week to get my refund. Would buy from this business again.
25 juli 2022
Nice product for the price
11 juli 2022
I ordered a brown and mid blue denim…
I ordered a brown and mid blue denim jacket. Both are good quality,just the brown one has wider arms and a bit too long on the sleeve. Other than that I'm very pleased with them.
9 juli 2022
Love my jeans
Love my jeans! Really comfy. Fit perfect and denim is great, will be coming back
8 juli 2022
I asked for a size 16 and th top was…
I asked for a size 16 and th top was way too small. I am a classic 16 from top to bottom. Disappointed.
5 juli 2022
Antwoord van JMOJO
Hi Ms Corral,
I'm very sorry to hear your disappointed at the sizing of your top.
Please contact us at contact@jmojoco.com and we can help you sort this out.
Lovely company to deal with no quibble…
Lovely company to deal with no quibble with exchange and then return
29 juni 2022
Excellent quality and service
16 juni 2022
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