August Club Reviews 233

Antwoord van August Club

Geüpdatet op 6 mei 2026

Hi David, I’m really sorry to hear this recent experience left you feeling this way, especially after so many orders with us.

We truly appreciate the support you’ve shown August over time, and it’s disappointing to know the last couple of weeks have changed your experience with us. I know shipping delays and unclear carrier updates can be incredibly frustrating, especially when you’re used to things going smoothly.

We’ve reached out a few times because we genuinely want to understand what went wrong and help make it right, but we haven’t been able to connect with you yet. If you’re open to it, please reply to one of our messages or email us at support@joinaugust.com
so we can take another look and do our best to resolve this.

We never want one bad delivery experience to erase the trust we’ve built with you, and we’d really appreciate the chance to help. —Janet August

Antwoord van August Club

6 mei 2026

Thank you so much for the kind words! We love giving our August Club members a little extra peek at what we’re excited about, and it means a lot to know those touches make your orders even better. We appreciate you being part of the August family!

Antwoord van August Club

1 mei 2026

Hey Charles, thank you so much for taking the time to leave such kind words. It means a lot to hear that everything is hitting the way we hope.

We hear you on the OG options. A lot of what we try to grow is rooted in old-school classic genetics, but getting them to come through true to the original can be harder than people realize. Growing flower can feel a little like playing the lottery sometimes, especially when you’re trying to chase a very specific phenotype with a big legacy.

While we’ll always have the more modern candy strains around for the folks who love them, our heart is really in the old-school classics. We want August to be known for bringing those nostalgic genetics back in a thoughtful, true & high-quality way. A huge part of our effort goes into phenohunting old-school strains, and we currently have 20+ strains listed on our site rooted in landrace genetics. We actually just added the strain crosses to the product cards on the home page in hopes it helps people find which strain genetic's are more classic vs modern.

If there’s a specific strain you miss or one you’ve been hunting for, don’t hesitate to let us know. Also keep an eye out for our summer August Club member survey (next one should go out in 1-2 weeks). We send these out quarterly and read over the all the responses several times. It's incredibly helpful for us to understand the members we're serving and we genuinely use that feedback to help decide what products, strain genetics and phenotypes to hunt for next.

Thanks again for being part of the August family. We’re really grateful to have you in the Club. Much love, Janet August