Rooster  Reviews 603

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Cheapest policy for my car even when adding the legal protection. This beat the renewal policy offers by my existing insurance company.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing experience all ways so quick and effective when contacting anyone on the support help line chat. Everything is done with care and attention and for someone who suffers severe anxiety and is un... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The app is worth its use, it saved my £200 on my insurance, it easy to use and looks at how you drive to save you money. The whole process was so easy, just bare in mind it takes time to monitor your... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a de... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij
  2. Autoservice

Geschreven door het bedrijf

Rooster helps safe drivers save money on car insurance, fuel, mot’s, repairs, parking and more. Download. Drive. Save


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

603 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Easy online steps to follow,with…

Easy online steps to follow,with cheaper insurance as a reward for safe and defensive driving which also saves you money on fuel and maintenance costs.Win win.

1 augustus 2025
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Antwoord van Rooster

Great to see you've purchased an insurance policy with us and joined our community of safe drivers. Thanks for your positive comments.

Beoordeeld met 5 van de 5 sterren

Fast

The app had my documents ready before the email arrived. Shortly afterwards, Nicola sent me an email update, modifying breakdown cover level based on the age of the vehicle.

25 juli 2025
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Antwoord van Rooster

Thanks for your review Gabriel. Hugely appreciated.

Beoordeeld met 5 van de 5 sterren

Ease of manipulation good information

Ease of manipulation good information

22 juli 2025
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Antwoord van Rooster

Thanks for your positive review and great to hear you are finding Rooster useful. Hopefully we can offering you a competitive quote once you've finished our test drive. 🙂

Beoordeeld met 5 van de 5 sterren

Great app with features

Great app with features

21 juli 2025
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Antwoord van Rooster

Sounds as though you are making the most of the app! Hopefully we can offer you a competitive car insurance quote too once you've finished our test drive.

Beoordeeld met 5 van de 5 sterren

I like it because they always reply to…

I like it because they always reply to my chats,and always good to know if I ever need them they are always ready to help

4 juni 2025
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Antwoord van Rooster

So pleased we have been able to assist you whenever you need us. Thanks for your review. Safe driving 🚘

Beoordeeld met 2 van de 5 sterren

waste of time

This is a waste of time, waited over a month, it should just offer an indication sooner, secondly I don't see how it can interpret when I'm in a passenger in another car, or my partner is driving.

Thirdly my driving is near perfect according to the app, yet the quote it's finally given does not beat the market rates anywhere near.

The app looks quite useful to keep track of things, sadly it's not for me as I can get a cheaper quote via normal insurance routes.

1 juli 2025
Review zonder uitnodiging
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Antwoord van Rooster

Dear, thanks for the feedback, and sorry we couldn’t save you money this time around.
It looks like a traditional insurer gave you a better rate. That happens sometimes, but we’re glad you found a price that worked.
We delivered your quote within our timescale, building a picture of the where, how and when you drive. Our system builds a driving DNA and can usually tell with around 95 percent accuracy when you’re the driver or a passenger. It’s not flawless, but because we look at patterns over time, the odd misread trip doesn’t affect your overall price.
Your test drive stays valid for 18 months, so please feel free to check back in the app anytime. We’d love another shot at saving you money next year.
In the meantime, the app is free to use and full of money-saving tools — like cheap breakdown cover, MOT deals and a fuel finder — to help cut the cost of car ownership. If there's anything else we can help you with, please come back to us via our Live Chat on the app or website. Thanks.

Beoordeeld met 5 van de 5 sterren

Hi I’m new to Rooster but found the app…

Hi I’m new to Rooster but found the app good to use , fingers crossed it continues to support if and when needed .

23 juni 2025
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Antwoord van Rooster

Delighted to hear you're getting the most out of the Rooster app and fantastic to see you've already purchased a policy with us. Safe driving 🚘

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly support team

Very helpful and friendly support team, always providing the cheapest quotes.

20 juni 2025
Review zonder uitnodiging
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Antwoord van Rooster

Thanks Llana for your wonderful review, and so pleased we managed to offer you a fair priced quote. Great to hear you've had a positive experience with our customer service team too!

Beoordeeld met 5 van de 5 sterren

It CORSA 1was a easy process to follow and…

It was a easy process to follow and Rooster seems like a good company very professional and Iam looking forward to using them.

13 juni 2025
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Antwoord van Rooster

Dear Robert, thanks for your positive review. We're pleased to have you on board and part of the Rooster community of good drivers. Safe driving 🚘

Beoordeeld met 5 van de 5 sterren

Good

Good service

3 juni 2025
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Antwoord van Rooster

Thanks for your positive comment. We hope we can offer you a quote once you've finished our test drive, and save you some money!

Beoordeeld met 1 van de 5 sterren

Dodgy out fit

Your supposed to be giving me a insurance quote

28 mei 2025
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Antwoord van Rooster

Hi there, we can see you signed up to complete our test drive recently, and we need to collect your driving data over the next 2-3 weeks to gain an understanding of your driving behaviour. Only once we have this can we look to offer you a quote. We will be back in touch with you in the next few weeks. Many thanks for your interest in Rooster.

Beoordeeld met 4 van de 5 sterren

I would give you 5 stars 🌟 but I don’t…

I would give you 5 stars 🌟 but I don’t have my quote yet?

Regards,

Richard

28 mei 2025
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Antwoord van Rooster

Hi, thanks for your review. Once you've finished your test drive we'll hopefully be able to give you a competitive quote! In the meantime please carry on making the most of all our money saving tools within the app.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Rooster

Hi, if you're looking for a job with Rooster please come on our Live Chat via the app or website, or email hello@joinrooster.co.uk. Otherwise perhaps you have posted a review on the wrong site?!

Beoordeeld met 4 van de 5 sterren

Good mission but you need to allow…

Good mission but you need to allow edits of drives. Your algo won’t always detect a passenger or driver correctly. Bring it more in line with drivescore’s system

21 mei 2025
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Antwoord van Rooster

Hi, thanks for your feedback and for backing our mission.
We don’t allow edits or show individual trip breakdowns — that’s a conscious choice of ours. Letting people edit or review every journey opens the door to misuse and would weaken the fairness of our pricing.
Instead, we focus on long-term patterns, not one-off trips. That’s how we keep things fair and pass bigger savings to the right drivers.
We do really appreciate you taking the time to give us feedback though — feedback like this helps us improve 🙂. If you want to get in touch with us to discuss further, please come on our Live Chat via the app or Rooster website. Thanks!

Beoordeeld met 5 van de 5 sterren

I am impressed by the overall package.

I am impressed by the overall package.
It’s refreshing to find the help available.

21 mei 2025
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Antwoord van Rooster

Thanks for your comments, and it's great to hear you find the app helpful. Hopefully we can offer you a competitive insurance quote too once you've completed the Rooster test drive.

Beoordeeld met 5 van de 5 sterren

Easy to use site

Easy to use site, easy to select options to build your package. And good prices for cover

8 mei 2025
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Antwoord van Rooster

Thanks for your positive review and we're pleased we've helped you out with a competitive price for your renewal. 🙂🚗

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use, has helpful tips and i’ve saved money already with the breakdown cover 👍👍

28 april 2025
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Antwoord van Rooster

Great to hear you're getting the most out of the Rooster app and we're already helping you with the cost of car ownership!! Hopefully we can offer you a competitive insurance quote too.

Beoordeeld met 4 van de 5 sterren

I find it strange you can't call to…

I find it strange you can't call to speak to a person. But pleased with the outcome.

15 april 2025
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Antwoord van Rooster

Thanks for your review. So pleased we were able to support you. We only operate phone lines for any claims/ accidents, however our Live Chat is open Monday to Friday 10am - 6pm. Alternatively you can always email hello@joinrooster.co.uk if you have any queries outside of these times, and someone will come back to you on the next working day. Many thanks again.

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