Cheapest policy for my car even when adding the legal protection. This beat the renewal policy offers by my existing insurance company.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amazing experience all ways so quick and effective when contacting anyone on the support help line chat. Everything is done with care and attention and for someone who suffers severe anxiety and is un... Toon meer
Bedrijf heeft geantwoord
The app is worth its use, it saved my £200 on my insurance, it easy to use and looks at how you drive to save you money. The whole process was so easy, just bare in mind it takes time to monitor your... Toon meer
Bedrijf heeft geantwoord
Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a de... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rooster helps safe drivers save money on car insurance, fuel, mot’s, repairs, parking and more. Download. Drive. Save
Contactgegevens
Kemp House, 160 City Road,, EC1V 2NX, London, Verenigd Koninkrijk
- hello@joinrooster.co.uk
- joinrooster.co.uk
4,1
Goed
603 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Just terrible and mentally draining.
Just terrible and mentally draining.
Made a mistake on my monthly payments, then penalise me even though the error was made on their side by their insurance finance company. Have no care about their customers as long they are paid and they will confirm things and then act like they have never said that. Cheap rates but rubbish customer care and service.
6 februari 2025
Review zonder uitnodiging
Antwoord van Rooster
Thank you for your feedback. We’re sorry to hear about the issues you've had with your loan provider, and understand how frustrating it must have been. We're glad to hear your account is now resolved. At Rooster, we take pride in offering excellent customer care. After reviewing our communication with you, we believe we’ve done everything possible to support you throughout this process and we remain committed to helping you until the end of your policy. If you’d like to discuss further, please feel free to email us at hello@joinrooster.co.uk.
great insurance
1 februari 2025
Antwoord van Rooster
Pleased to see you've purchased a policy with us this year!
Antwoord van Rooster
Thanks for your message. So pleased to hear you're finding the app easy to use!
Antwoord van Rooster
Great to hear you're finding the app useful and simple to use. Thanks for your positive feedback.
Just heard about it in instagram……
Just heard about it in instagram… hopefully I get a good deal
29 januari 2025
Antwoord van Rooster
Hi, pleased to see you've recently signed up to our test drive. Hopefully we can offer you a competitive quote!
Quick easy and very good
Very easy to set up and with the cheapest quote i could find very pleased
23 januari 2025
Antwoord van Rooster
So pleased we have been able to offer you a competitive quote. 🙂
Bit of a waste of time really.
Bit of a waste of time really.
My quote was £200 more than comparison sites
22 januari 2025
Review zonder uitnodiging
Antwoord van Rooster
Hi Matt, I'm sorry to hear we haven't been able to offer you a more competitive quote. We are not always the cheapest as we base prices predominantly on your test drive results. However, please reach out to our customer service team on Live Chat via the app to see if there's anything more we can do for you. Thanks.
It was advertised as an insurer…
It was advertised as an insurer depending on performance not who u are …good luck getting quoted
16 januari 2025
Antwoord van Rooster
Hi, thanks for your message. We can see you recently signed up to complete our test drive, however looking at your details, you have not met some of our criteria. You can continue with the test drive as your driving results are valid for 18 months, so hopefully we can offer you a competitive quote in the future. Thanks for giving Rooster a go. 👍
I would advise others to carefully…
I would advise others to carefully consider before engaging with this company. My experience was disappointing. Despite driving for 15 years with a clean record—no accidents or claims during that time—I was refused after driving for two weeks. The outcome was negative, and my time felt wasted.
If you're considering this company, I suggest exercising caution and protecting your personal data. Based on my experience, it may not be worth the effort.
8 januari 2025
Review zonder uitnodiging
Antwoord van Rooster
Dear Abid, many thanks for completing out test drive. As we explained in our Live Chat, we are unable to offer you a quote. Many thanks for giving us a go and best of luck with finding another insurer who can offer you a competitive quote.
Very Helpful!!!
Jack was great, he was able to help me out when the system was glitching and went above and beyond to make sure I had a good quote and it was all fixed. Thanks jack keep up the good work lad.
12 december 2024
Review zonder uitnodiging
Antwoord van Rooster
Thank you so much for your kind feedback. Jack is a very valued member of our team, and all positive comments are much appreciated. We hope your quote is competitive enough for you and if there's anything else you need please come on our Live Chat again.
Look elsewhere if you drive anything above 2 litres
So I decided to do the test drive with Rooster to hopefully find a good quote but my active policy was almost up, so I decided to contact someone from Rooster to see if I could get my quote early. The response I got from them was
“Sadly it looks like we would be unable to offer coverage on this occasion, sadly the underwriters have rejected based on the vehicle”.
Bear in mind the vehicle was a BMW 3 Series that has a 2-litre engine.
So the moral of the story is if you drive anything above 2 litres at 20 please don’t waste your time doing roosters test drive, Look elsewhere.
16 november 2024
Antwoord van Rooster
Hi, I am sorry we were not able to offer you a quote for your vehicle. Please come back to us if any of your details change and we will review your quote. Your test drive is valid for 18 months. Many thanks for your interest in Rooster and for giving us a go.
Antwoord van Rooster
Hi Wasaq, we have just sent you a quote so please contact customer service on live chat if you have not received it. Many thanks Team Rooster
Cheapest quote I have had for a 18 year…
Cheapest quote I have had for a 18 year old with a year no claims
20 november 2024
Antwoord van Rooster
Great to hear we've been able to save you money on your car insurance this year! Thanks for your review.
To keep it simple couldn’t ask anymore…
To keep it simple couldn’t ask anymore from them
7 november 2024
Antwoord van Rooster
So pleased to hear your positive comments. Welcome to Rooster.
It is good because I have drive safe
25 oktober 2024
Antwoord van Rooster
Many thanks for your positive review. 😊
Very good insurance company gave me…
Very good insurance company gave me good quote couldn’t fault them and the customer service is very good as well. I did my insurance for the wrong date and within half an hour they’ve got it sorted couldn’t them would recommend.
2 oktober 2024
Review zonder uitnodiging
Antwoord van Rooster
Hi Harry, many thanks for your review. We're delighted to have been able to offer you a competitive quote and great to hear you've had a positive customer service experience with us. Please come on our Live Chat if there's anything else we can do to help you manage your policy.
Absolutely great prices nice and easy…
Absolutely great prices nice and easy to do and set up great service
1 oktober 2024
Antwoord van Rooster
Hi Simon, thanks for your positive review. We're pleased to hear we've been able to help you with your insurance this year. If there's anything you need please come on our Live Chat via the app.
The app has been reviewing my driving…
The app has been reviewing my driving data for 2 months and not given a single quote pointless even doing it
11 juni 2024
Antwoord van Rooster
Dear Jack, unfortunately we were not able to offer you a quote due to not meeting our minimum requirements. You can see a summary of your driving score within the app & you should have already received an email confirming that sadly we can't offer you anything. Thanks for giving Rooster a go.
You don’t support bikes it would be…
You don’t support bikes it would be nice to support bikers on the app
26 augustus 2024
Antwoord van Rooster
Hi. The Rooster app is currently just for car drivers, however thanks for your feedback.
Disappointed
Decided to ask before the 3 week test drive whether you would insure my car afterwards. You said you wouldn't. You should say at the beginning that you don't insure performance cars despite the quality of driving. It clearly has nothing to do with the standard of driving as I've been through many advanced driving courses, Misleading.
16 augustus 2024
Antwoord van Rooster
Hi Nicola, we make it very clear on the sign up page that we have additional restrictions on some vehicles, so we're sorry you missed this. All driving data is valid for 18 months, so if we can't offer a quote initially, if a customer changes their vehicle they can come back to us. Thanks for considering Rooster.
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