Friendly helpful staff who take you to desired location in the store if needed. They recognise our pet, know his name and make a fuss of him. The store has a comprehensive range of products, prices... Toon meer
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Lees wat reviewers zeggen
We have recently found a treat item in your very nicely refurbished store that our two Shih Tzus love and it is bringing us back for repeat purchases. Keep it up, we have grown tired of your main comp... Toon meer
Our first time using the store, to purchase lots of items for our large breed puppy. This store has a lot of variety, and I really enjoyed my visit. Unfortunately not a lot of variety of kibble, for p... Toon meer
Served by Crystal I believe. Very knowledgeable, was able to help me select the best option on flea treatment for my dog and home. Friendly and human, felt like I wasn’t just a customer, she cared and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contactgegevens
Riverside Industrial Estate, Hurstake Road, PO30 5BP, Newport, Verenigd Koninkrijk
- 01983 533577
4,8
Uitstekend
2K reviews
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Antwoord van Jollyes The Pet People - Newport
We appreciate your kind words! We're glad our staff was helpful and friendly during your visit; it means a lot to us.
Good range of wildbird seed
Good range of wildbird seed. Usually good offers available but do find it a little ironic and bit sadistic that cat food next to wild bird food in aisle as 55 million plus birds a tortured and killed by cats in uk each year..
9 februari 2026
Helpful polite staff and always find…
Helpful polite staff and always find what I'm looking for.
27 februari 2026
The staff are very helpful and always…
The staff are very helpful and always cheerful. I can always find what I need when I shop in jolleys
28 februari 2026
A pleasant shopping experience for Django
Friendly helpful staff who take you to desired location in the store if needed. They recognise our pet, know his name and make a fuss of him. The store has a comprehensive range of products, prices are competitive and tokens and discounts are welcome. There is plenty of room to move around. There is support for animal charities. A pleasant shopping experience for both me and my pet.
28 februari 2026
Young girl at the till very friendly…
Young girl at the till very friendly and helpfull
23 februari 2026
Great customer service and best bird…
Great customer service and best bird seed which is also cheapest.
25 februari 2026
Fantastic store Fantastic staff.
Fantastic store Fantastic staff.
Been a customer since it opened on the island.
20 februari 2026
Very helpful
Very helpful. I had to return an item. Was done very easily. The staff are lovely and nothing is too much trouble.
20 februari 2026
Customer satisfaction
Just to say every time I have been in the in shop there is always someone to help with something I have been looking for , nothing is too much trouble! I have been going to Jolleyes for the last 11years when I had my previous dog and had good advice .
19 februari 2026
Antwoord van Jollyes The Pet People - Newport
It is heartwarming to hear that our team are always there to help you with your visit, thank you for this lovely feedback!
Kind regards,
Jollyes Customer Care
Great pet shop
Great pet shop. Staff could do with being a bit more friendly and happy but as a shop/store it’s very good. Would be even better if there loyalty scheme was better!!!!
6 februari 2026
Antwoord van Jollyes The Pet People - Newport
Hi Karen,
Thank you for your feedback regarding our store. We always welcome feedback in all areas, and will pass this over to the relevant teams for review.
Kind regards,
Jollyes Customer Care
Where's the pick and mix?
I've been a Jollyes customer for years as I'm a dog walker.
I went in yesterday to stock up on a big bag of treats at the 'pick and mix' and was disappointed to see that there no longer is one.
The pick and mix has been replaced by rather stingy individual bags of treats on a shelf. 3 small bags for £5. Not at all cost effective if you need to buy a decent amount.
Please bring back the pick and mix.
6 februari 2026
Antwoord van Jollyes The Pet People - Newport
We appreciate your long-term patronage and feedback. We're sorry the pick and mix change has impacted your treat buying. We will pass your comments on the selection and value of the new options to the relevant team for review. Thanks again.
Staff are always helpful and friendly
Staff are always helpful and friendly, and you can always get what you want with so much choice
10 januari 2026
The staff are always helpful
The staff are always helpful. Nothing is too much trouble.
5 februari 2026
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