Jollyes The Pet People - Perth Reviews 

Always have a lovely and friendly service everytime i am in the premises

Great shop. Well stocked very friendly staff and really helpful

The young woman who served on Christmas Eve was very helpful and professional. I hope her back is better

Friendly easy shopping experience

Staff have no idea about products they sell.
They watch you struggle instead of asking if you would like them to help.

the choice of treats for my alba and the staff are so nice and helpful

Served quickly when I was in a rush, the dog food I’ve been buying for years is regularly on offer which helps when on a very tight budget.

Always great friendly service here and value for money

Andrew is always lovely and polite when I shop in store.
Im not sure about the Loyalty scheme though, seems non existant

Dog loves shopping here, disappointing that we bought treats and a jacket but a £20 new retractable lead had to be unlocked and taken to checkout and left for me! Also new store In Perth you have to ask for a biscuit for the dog where as in the old shop they were always available at the checkout without asking! Perhaps its time to go to pets at home where there loyalty card gives discount.

Lovely staff - large store with wide aisles and good range of products for my cat Tommy.

The young chap serving was pleasant and friendly.. he served professionally and gave a great cheery farewell.. felt like he was really glad of the customer.. didn't catch his name but he was wearing a face mask, which you might think would serve as a barrier, however, completely the opposite.

Plenty of choice, good prices

Always what I want in stock, easy to find, great prices and helpful friendly staff

Great customer service! staff was very friendly!

Great store, great range of products, staff always friendly and helpful

Shop seems rather poorly managed. We had an issue with the 2nd vaccine not being available when they know in advance you’re coming in. Also I bought a puppy dog toy for £5 that turned out was simply not fit for purpose - like a very cheaply made toy you might win at a cheap arcade. Falling apart literally within 10 seconds. The chap on the till initially disputed whether i should be entitled to an exchange or refund. Saying he wouldn’t have chosen that for his dog. (My dog is not a husky and was only 10 weeks old and fell apart instantly as it was such poor quality) I was granted a credit. The vet clinic although handy, was rather chaotic. Some of the staff were helpful and friendly despite these issues. Could also use instructions on the tag engraving machine that you need to ask staff to release your chosen style. 10 minutes wasted struggling with that and no intervention from staff who can see you attempting to get a tag off while they are at the till.

Staff to busy talking to other members of staff while serving. No dog biscuit for the dog either