I had a great experience at the pet shop thanks to one of the assistants, Pixie. She was really knowledgeable and took the time to answer all my questions about food options for my dog. I never felt... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 3B, The Greyhound Retail Park, SS2 5PY Southend-on-Sea, England, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First visit to your new store, friendly staff, good range of dog food, and plenty of choice for everything else you might need. easy to park outside with free limited parking, will be a regular custo... Toon meer
Staff very helpful and friendly nothing was too much trouble and explained about the medication I needed
The lady on the check out was very friendly made us laugh well done great experience x
Bedrijfsgegevens
Geschreven door het bedrijf
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contactgegevens
Unit 3B, The Greyhound Retail Park, SS2 5PY, Southend-on-Sea, England, Verenigd Koninkrijk
4,5
Uitstekend
37 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A special shout out to Pixie!
I had a great experience at the pet shop thanks to one of the assistants, Pixie. She was really knowledgeable and took the time to answer all my questions about food options for my dog. I never felt rushed, and Pixie made sure I left with something that actually suited my pet's needs.
It is clear Pixie genuinely cares about animals and customer service. I really appreciated her patience and friendliness - definitely made my visit much easier. Thank you Pixie!
10 april 2026
Review zonder uitnodiging
Antwoord van Jollyes The Pet People - Southend
We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the assistance you received. It's wonderful to know that our team member was knowledgeable and helpful in addressing your pet's needs. We're glad your visit was made easier.
Exceptionally good prices
Exceptionally good prices. Staff are great - friendly and helpful. A good atmosphere and good playlists 😁
28 februari 2026
Right staff in the rightplace at the right time very helpfull
Right staff in the right
19 februari 2026
Staff very helpful and friendly nothing…
Staff very helpful and friendly nothing was too much trouble and explained about the medication I needed
18 februari 2026
Great new pet store for Southend
First visit to your new store, friendly staff, good range of dog food, and plenty of choice for everything else you might need. easy to park outside with free limited parking, will be a regular customer.
16 februari 2026
Awful service
Awful service. Not sure what's wrong with the lady behind the till, she was rude to the customer she was serving a couple of customers in front of us, then had a issue because the customer in front of us, let us go first....didnt say please, thank you, goodbye all the basic things we do as human beings.....AVOID AVOID AVOID
18 februari 2026
Review zonder uitnodiging
Antwoord van Jollyes The Pet People - Southend
We appreciate you taking the time to share your experience. We're sorry to hear that the service you received did not meet expectations. We'll address this internally to ensure a more positive experience for everyone.
Fantastic shop & great staff xx
23 januari 2026
staff really friendly
staff really friendly, everything i need for my cat and reptiles, great range of reptile food.
4 februari 2026
I went in for raw food and the freezers…
I went in for raw food and the freezers were mostly empty. Wasted drive. I had to get the leftovers of what was available
24 januari 2026
Antwoord van Jollyes The Pet People - Southend
We regret that our raw food selection was limited during your visit, and we appreciate you bringing this to our attention. We'll review our inventory. we would recommend you use out website and click and collect to secure stock
Great customer service
10 januari 2026
There is so much to offer in the store…
There is so much to offer in the store , very clean and welcoming , staff are very friendly and helpful , i enjoyed my shopping experiance
14 januari 2026
As good as it gets 7+ ocean feast large box
We went to jollyes as they sell the food 'as good as it gets ' 7+ ocean feast large set, many other shops either only sell the smaller version or don't sell it at all. We also found other items such as litter tray liners and scratch boards for a good price.
9 januari 2026
Staff are very welcoming and…
Staff are very welcoming and approachable and service with a smile. :)
6 januari 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.