Josef Seibel Reviews 

108
•
TrustScore 3.5 uit 5

3,4

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Beoordeeld met 1 van de 5 sterren

I am leaving the lowest possible rating because I feel completely ripped off.I purchased the Maverick model on May 30, 2025. I could not even finish wearing them for a second summer season because the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It is rare for me to find boots that are comfortable as soon as I put them on, due to my wide feet and bunions. These boots are not only excellent quality and very comfortable but they look great as w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Very, very squeaky right inside foot sole. Complained and asked for ONE new insole and told I probably had one foot larger that the other therefore it could be slipping or it was the sole itself. Nei... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Josef Seibel are excellent shoes. Made of superior leather, etc & most are slightly wider fit like an 'E' or more, so those with wide feet do have a much biger choice than other shoe companies offer.... Toon meer

Bedrijfsgegevens

  1. Schoenenwinkel
  2. ook in
  3. Laarzenwinkel
  4. Schoenenfabrikant

Geschreven door het bedrijf

Josef Seibel has been manufacturing high quality men’s and ladies footwear since 1886. Josef Seibel prides itself with technical know-how to focus on the essence of a shoe, its comfort, whilst retaining an optimistic outlook to the future, embracing change and finding new ways to help protect the planet in the process. JS shoes are for those who like to make their own way in the world. For people who set out to experience new adventures and discover new worlds.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

108 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,4

Alle reviews

(108)

56 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Low-quality sole

I am leaving the lowest possible rating because I feel completely ripped off.I purchased the Maverick model on May 30, 2025. I could not even finish wearing them for a second summer season because the sole on one of the sandals completely split open. On the other sandal, the sole has already started cracking in the exact same spot.When I brought them back to the store, I was told that since the shoes are over a year old, they cannot process this as a warranty case. In reality, these shoes were only worn for 4 months in 2025 and another 4 months in 2026.I reached out to the company's official customer support email and attached photos of the defect, but I have received absolutely no response for over two weeks. This footwear only looks and costs like a high-quality product, but the actual durability is unacceptable.

27 september 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for getting in touch, and we’re sorry to hear about the issues you’ve experienced with your Maverick sandals.
At JOSEF SEIBEL UK, we aim to respond to all customer emails within 24 hours, so we’d like to look into this for you and establish what happened.
Could you please confirm where you purchased the shoes and which email address or customer support team you contacted? If possible, please also let us know the date you sent your original email to us.
Once we have these details, we can investigate this further and ensure your query is directed to the appropriate team. Feel free to contact us at enquiries@josefseibel.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent quality and extremely comfortable

It is rare for me to find boots that are comfortable as soon as I put them on, due to my wide feet and bunions. These boots are not only excellent quality and very comfortable but they look great as well. I would highly recommend them and will definitely look at Josef Seibel for other shoes I need.

15 september 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for taking the time to leave such a lovely review, we're so pleased you're happy with your boots.

Beoordeeld met 1 van de 5 sterren

Very, very disappointing

Very, very squeaky right inside foot sole. Complained and asked for ONE new insole and told I probably had one foot larger that the other therefore it could be slipping or it was the sole itself. Neither of which was correct, as I tried the shoe without the insole and it didn't squeak. Unfortunately leaving the insole out meant there was no cushioning, very uncomfortable, defeating the object of the comfy fit!
No replacement insole and told nothing they could do about it. This was my second purchase from Josef Siebel. Disgusting for the price you pay. Will never purchase Josef Seibel again.

10 september 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Dear Tina,

Thank you for taking the time to share your feedback. We're sorry to hear about the squeaky insole issue and that the previous response left you without a resolution - that's not the standard we aim for.

We have reviewed our records and don't currently have a direct purchase or enquiry linked to the name on this review. Rather than leave this unresolved, we'd like to investigate further and find a solution that works for you.

To help us locate your order and assist you quickly, could you please email enquiries@josefseibel.co.uk with your:

• The shoe style/model name
• Your order number
• The date of purchased
• Your best contact details

Thank you for giving us the opportunity to make this right.

Best regards,
JOSEF SEIBEL

Beoordeeld met 1 van de 5 sterren

The sole on my shoe became detached…

The sole on my shoe became detached after just a few months. I’ve been given a full refund but I have never had a problem like this with shoes.

4 september 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

We’re sorry to hear about your experience. We understand how disappointing it must have been for the sole of a shoe to become detached after only a few months. We’re pleased that a full refund was provided, and we’re sorry for any inconvenience this may have caused.

Beoordeeld met 1 van de 5 sterren

Joseph Seibel Ibiza 70 Low Quality

I ordered the Josef Seibel Ibiza 70 because I loved my Romika Ibiza 70 so much and they have been rebranded / bought by Josef Seibel.

My new shoes are completely different. Different leather, construction, and say made in China whereas my originals were made in Hungary. Really disappointed with the new ones as they are much lower quality. Felt like a bait and switch since they were still a premium price for sub-par materials.

25 augustus 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for sharing your feedback. We’re sorry to hear that your new Ibiza 70 didn’t live up to the ones you previously purchased.

As this is the JOSEF SEIBEL UK Trustpilot page, if you purchased your shoes directly from our UK website, please contact our Customer Service team at enquiries@josefseibel.co.uk with your order details so we can look into this for you and assist further.

We appreciate you taking the time to share your feedback.

Beoordeeld met 1 van de 5 sterren

Very poor quality

Bought a pair of shoes 7-8weeks ago. Normally work shoes would last me 2-3years, however the sole of both shoes have since completely come away from the shoe. £99 mid-range shoe of terrible quality.

12 augustus 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

We’re very sorry to hear about your experience and completely understand your disappointment, particularly after only 7–8 weeks of wear.

We’d really like the opportunity to look into this properly for you. Please could you email enquiries@josefseibel.co.uk with your purchase details, including your order number, along with a few photographs showing the shoes and the issue with the soles?

Once we have this information, our team will be able to investigate further and advise you on the next steps.

Our apologies again for the disappointment caused, and we hope we can get this resolved for you. From the JS team.

Beoordeeld met 1 van de 5 sterren

J.Seibel Sandals (disappointing):

I have always in the past been satisfied with J.Siebel products. Purchased Walking Sandals, and slip on sandals. Unfortunately, at the end of a hot day, they are aggravating my feet and ankles. I would say, something to do with chemical reaction. Itchy, very dry and sore puffy feet, very uncomfortable. Noticed they were produced in China, say no more, re materials and adhesives they use., no doubt very chemical based. Will have to be very careful in future, as they were expensive, such a waste of hard earned money. To end very surprised where they were made, also a strong smell of glue. A pity an excellent brand, now not worth it any longer., expensive mistake:

24 juli 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for taking the time to share your feedback, and I'm sorry to hear about the experienced with your sandals.
Please could you contact us directly at enquiries@josefseibel.co.uk so we can look into this further and help resolve the issue for you?
We look forward to hearing from you.
Kind regards,
JOSEF SEIBEL Team

Beoordeeld met 2 van de 5 sterren

I purchased Josef Siegel sandal some…

I purchased Josef Siegel a sandals some years ago; however, I only had them on maybe 10 times or less. One day I was out, it began to drizzled a little and when I came in, the whole sole had come apart from the cork heal. For me, that Wes very embarrassing. I was out enjoying the gospel choir and who knows how long my shoe was in this condition.. After paying a least $125.00 for this pair of sandals,I must say I am very disappointed. I tried to find a telephone number, but unfortunately, I could not find any, so, I decided to write the review. Prayerfully, something can be done.
M

Thank you again,
WJ

P.S. If you are affiliated with JESUS CHRIST of Nazareth, get closer to HIM. If not repent, accept HIM as your LORD & SAVIOR, get baptized, and be save.

23 februari 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

We're sorry to hear about your experience.
As this is the Trustpilot page for JOSEF SEIBEL UK, and you mentioned paying $125 for your sandals, it sounds like your purchase was made through JOSEF SEIBEL US. We recommend contacting the Josef Seibel USA team directly via josefseibelusa.com, as they'll be best placed to assist you with your issue.

We hope they're able to help resolve this for you.

Kind regards,
The JOSEF SEIBEL UK Team

Beoordeeld met 3 van de 5 sterren

After having a pair for at least 5…

After having a pair for at least 5 years and finding them very comfortable, with no problems I bought a new pair.
Firstly on getting them home they smelt fishy, what glue is used?
Secondly the shoe insoles have not been stitched/glued in so everytime I take them off the shoes the insoles sticks to my foot and comes out of the shoe....very annoying. Have a pic but no facility here to add!

20 juli 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for taking the time to leave your review. We're sorry to hear that your new pair hasn't lived up to the experience you've had previously.

We'd really appreciate the opportunity to look into this further for you.

As Trustpilot doesn't allow images to be attached to reviews, could you please email the photo you mentioned to enquiries@josefseibel.co.uk, along with your order details if possible?

We look forward to hearing from you and getting this resolved.
Kind regards, JOSEF SEIBEL Team.

Beoordeeld met 2 van de 5 sterren

Purchased just over Yr ago only worn…

Purchased just over Yr ago only worn few months and the crack appeared in the sole,
I have another pair also that are starting to go same way.
Not sure I would buy again expensive sandals for short period of time
They are very comfortable though.

16 juli 2025
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for taking the time to share your feedback. We're sorry to hear that the soles on your sandals have developed cracks, particularly as you've experienced the same issue with another pair.

We'd really appreciate the opportunity to look into this for you. Please contact enquiries@josefseibel.co.uk with photos of the sandals and proof of purchase, and we'll be happy to investigate and see how we can help.

Beoordeeld met 1 van de 5 sterren

I bought a pair of Capri sandals Rubbush!

I bought a pair of Capri sandals some 6 weeks agowhich have been worn 4 times and the top has come away and the sole has split on the left shoe. Really disappointed that a company with such a name for quality allows such a shoddy product to be sold with their name on it. I shall never trust the brand again.

13 juli 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for getting in touch, and we're very sorry to hear about the issues you've experienced with your sandals.

Having looked into your review, we're unable to find a style called Capri in the current or recent JOSEF SEIBEL UK range. It's possible the sandals may have been purchased under a different style name or from another brand. If you could send a photo of the sandals to enquiries@josefseibel.co.uk. We'd be happy to investigate this further and identify the product for you.

Beoordeeld met 1 van de 5 sterren

look at the reviews 3.8 and if it is…

look at the reviews 3.8 and if it is higher there is a.ways something which causes hurt on is too high around the ankle. I am still suffering from a diabetic sore caused by these expensive shoes. Not worth the money. Ai is not a good platform for clothes or shoes. They don’t actually do research or testing.testing. They copy what they find in advertising.

14 juli 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for taking the time to review. Please reach out to us directly at enquiries@josefseibel.co.uk so we can help further and make this right.

Beoordeeld met 1 van de 5 sterren

Soles split within 3 months

Soles split within 3 months. Carnegie shoes koornang st Carnegie Melbourne refused refund or credit. Said I'd used them too much! Won't be going there again.

4 juli 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for your feedback. Just to clarify, this is the JOSEF SEIBEL UK site. The store you've mentioned looks to be based outside the UK, so it looks like this purchase was made with a different retailer, and unfortunately falls outside our remit. Sorry we cannot be of any further assistance - we'd recommend reaching out to the store directly for support with this.

Beoordeeld met 5 van de 5 sterren

I love buying from Josef Seibel

I love buying from Josef Seibel! The first thing we see is the quality of the packaging and invoicing. Delivery too, is professional from DPD. My order arrived speedily too. Nice company to deal with.

I sadly returned my last order because the leather around the heel on the sandal was too high and pressed against the ankle. The lovely looking stitching of the leather shoes is normally attractive but as a sandal where it joined the sole also irritated the bottom of my foot. Loved the look and colour. Sad because they were on sale too and I needed a sandal. But will have another look to see what’s on offer. Love their shoes, quality, styles, colours, and definitely prefer leather. I have narrow feet and this company fits the bill.

I'm advised by physiotherapist to wear shoes with a firm grip on the heel, to keep our legs straight up; not bowing in anyway; to prevent our joints going all over the place. So I would like to see this in the description somewhere, of their shoes to let us know how firm the heel cups are. Especially trainers. I’d appreciate that 👌

15 juni 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for taking the time to share your experience with us.

Beoordeeld met 5 van de 5 sterren

Fabulous company

Fabulous company. Quick delivery
Had a problem with a pair of shoes it was resolved quickly and satisfactory. Very comfortable shoes

18 juni 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Hi, thank you for your lovely review. We're delighted to hear you’re happy with your shoes and that your issue was resolved quickly and to your satisfaction.

Beoordeeld met 5 van de 5 sterren

These shoes are excellent

These shoes are excellent. Very comfortable& being waterproof is a big plus. I will buy again,

17 juni 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you so much for your lovely review! We're delighted to hear you're happy with your shoes. We hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

High quality sandals

High quality sandals. Very comfortable but look stylish too. I have bern buying this brand for 30years, never disappointed. Delivered very promptly.

16 juni 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you so much for your incredible loyalty - it means a lot to us!

Beoordeeld met 5 van de 5 sterren

Fantastic shoes

Fantastic shoes - comfortable, durable, looks great. Will absolutely buy again.

16 juni 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for the kind words - we look forward to welcoming you back soon!

Beoordeeld met 5 van de 5 sterren

Summer sandals

Fast efficient service. Excellent quality.

2 juni 2026
Review zonder uitnodiging
Logo Josef Seibel

Antwoord van Josef Seibel

Thank you for the review - really glad everything went smoothly and we hope you enjoy your new sandals!

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