Harry is delightful to deal with, efficient, friendly and very helpful. I wouldn’t deal with anyone else. It’s not always about price, it’s about caring people. Thank you again for your excellent serv... Toon meer
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Fantastic customer service. Correspondence both over the phone and by email is gold star standard. Products are high quality and excellent price, and delivery is super super fast. 100 milllion A+ than... Toon meer
Very poor service. Placed an order for various products which the website told me where in stock. Waited days for processing to occur and that's where it stayed, after I inquired I was told not... Toon meer
The company are always kind and helpful to help achieve the best outcome. Along with an online Chat, it is extremely helpful when putting orders through. Lovely people. And good to know they are a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The goal of Joya Medical Supplies has always been to establish a connection with our consumers on a healthcare basis. Empathizing with clients on a personal level was Joya Medical Supplier’s priority, as they wanted to establish strong bonds based on shared medical experiences. With over two decades of nursing background spanning across all areas, ranging from hospitals through age care facilities down to residential care, our founders’ unwavering focus has always been centered around caring for others, which ultimately complements the company’s objective while adding ethnic values to it. We also provide an emergency delivery service exclusively to health professionals and care services registered with us, and we deliver in less than four hours within a 90-kilometre radius of the Gold Coast. We offer “measure & fit-out service” at home for people requiring compression garments for Vascular Oedema Management—this is to avoid sizing errors and give you more freedom of choice. You can request a free personal visit by our staff to seek advice and consider variety in color, material, and suitability before buying. Fast delivery, Same day dispatch, Secure payment, After hour support, Family owned Australian business, Easy online ordering system, Community Health Services, NDIS care Providers, Open to Public, Home care provider, Aged care
Contactgegevens
6/7 Hansen Court, Coomera, 4209, Gold Coast, Australië
- 0430 393 124
- info@joyamedicalsupplies.com.au
- joyamedicalsupplies.com.au
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Harry is delightful to deal with
Harry is delightful to deal with, efficient, friendly and very helpful. I wouldn’t deal with anyone else. It’s not always about price, it’s about caring people. Thank you again for your excellent service and swift delivery.
Very poor service.
Very poor service.
Placed an order for various products which the website told me where in stock.
Waited days for processing to occur and that's where it stayed, after I inquired I was told not in stock and they don't know when it will be back in.
Unable to cancel via the website due to a error.
Had to contact Chat help and they canceled the order, maybe? Who knows as it still says processing.
Poor service and poor invoicing.
Avoid.
Fantastic customer service
Fantastic customer service. Correspondence both over the phone and by email is gold star standard. Products are high quality and excellent price, and delivery is super super fast. 100 milllion A+ thank you Joya!
i ordered my Ensure strawberry drinks…
i ordered my Ensure strawberry drinks wednesday 12pm on the gold coast it arrived in adelaide 10.30 am that is amazing service highly reccomend this company for all medical supplies.Cindy
Always fast service & have Afterpay as…
Always fast service & have Afterpay as an option
Reliable
I have been using Joya medical for a number of years! I order the majority of my NDIS consumables from Joya and I’ve never had any problems or issues with them. If there is ever a problem with my order, any delays or the item is out of stock then it will always be communicated via email or phone call with an appropriate solution such as if I’d like to wait for the item, want the recommended substitute, to advise of a substitute, a refund or credit ect.
They are also by far the quickest to ship Items out which is very important when you are relying on items such as Catheters. If needed I like that there is also the option to pick up, staff have always been very friendly and helpful when I’ve done this in the past. The website is also very easy to use.
Joya Medical would be one of the very few suppliers that I’d recommend to anyone who needs medical supplies or equipment. Very reliable, helpful and trustworthy!
I put an order in for some boxes of…
I put an order in for some boxes of optifast for my daughter. They sent most of the order but didn't have the 6 boxes of the mocha ones.
they sent an email on the 30th September saying the mocha was on back order but they said they could send 6 boxes of Vanilla.
i wrote back saying that any flavour would do, BUT not vanilla.
so to my suprise what did they send " vanilla".
Vanilla is no good to me my daughter won't drink it.
this was my email "Any flavour but vanilla would be great please.
When I emailed them that the vanilla would not be any good, they emailled me sying that what I have said . This is their answer "We did dispatch vanilla flavour as per your confirmation.
Please let us know if you want to make order for other flavour."
If they had read my email it says I would have any other flavour but vanilla.
Recommend Medical Supplier
Competitive, professional, fast, and reliable medical supplier. Highly recommended.
Very happy with my Joya experience
Very happy with my Joya experience. Ordering was easy, and my order arrived before expected. Thank you Joya Medical Supplies.
The fabulous customer service that I…
The fabulous customer service that I always receive
No hassles.
Order was placed 16/4/25
Order was placed, accepted, payment made item was out of stock and no notification was received.
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