JPMorgan Chase & Co. Reviews 254

J.P. Morgan recommended I put a stop payment on my bank account because I had scheduled two payments for the same day and they couldn’t stop the transaction that would over draw my account. So, I did. And, paid them when the stop payment was off and I was able to transfer funds. J.P. Morgan reported it to the credit bureau after I had paid as a late payment negatively affecting my credit score. This was after refunding my late payment fee admitting they were wrong due to their systems ability. In addition, one of their escalation team members told me if I had a Chase bank account instead of another bank account I wouldn’t have had these issues. Very concerned about this company and values. Reported them to BBB with case number 24637421. Laura Lambert has reached out and has told me there is nothing she could do after researching my situation. Same response time after time with Chase after they told me to put the stop payment on my account because they couldn’t prevent the double payment transaction. I recommend not trusting J.P. Morgan Chase with your money. I have never ever made a late payment and this will correct for me, however warn others the mistrust in this company with regard to just talking and reconciling.

Chase agreed there was fraudulent charges on my card, but only credited 2 of the 7 charges. Unacceptable. Do better Chase.

Thanks for letting scammers steal from me!

It has been 3 weeks that I have been without my debit card. Chase is so irresponsible that they can't get a new card out to me without it being compromised 7 times! I call everyday and ask each day for a card. They sent out cards linked to wallet which caused fraud over and over and over. It takes me the customer to say " hey stop sending the card out in wallet form. Saturday I was assured that I would have a card today. Again I don't and again I have to explain a very long story to the low level people I have to deal with by phone. So, after 30 yrs I give up! I am done with Chase and maybe just maybe a senior executive might give a da$$!

I just got off the phone with a Chase Bank employee named Lester. I was having trouble logging on. Lester was the most patient man during my call. Lester, Thank you! I appreciate your patience. Stay blessed! 😊

There's only a bunch of fees if you are poor. I have cpc checking and platinum business checking and I pay no fees. Their banking is top notch. Where Chase failed is they stole everyone's money in silver to cover their massive shorts. They colluded with other banks to make this happen. They are engaged in the most illegal practices of ripping off Americans for BIG MONEY!!! Now they ripped me off too, im pissed off. Chase Bank is the one of the three largest thieves in American history.

I am writing to formally log a grievance against JPMorgan Chase regarding their predatory collection practices. As a disabled individual living with my mom who just recently divorced, my dad and we are living on her Social Security income ($1,100/mo) and I am managing chronic health issues with the assistance of a Service Animal, I have no income but any income of the household is legally 'Judgment Proof' and exempt from debt collection under federal law.
Despite Chase formally acknowledging my Cease and Desist request and the protections provided under the 'One Big Beautiful Bill' frameworks I have established, they continue to 'Execute' high-pressure correspondence demanding payments from funds that are legally protected for my survival.
Chase is 'Bypassing' the law and 'De-Regulating' my health and peace of mind by ignoring the fact that there is no 'Direct Current' available in my 'Vault' for consumer debt. I am 'Monitoring' these violations and 'Authorizing' this public record to warn others that Chase does not respect the 'Sovereign Rights' of the disabled community or the federal statutes protecting Social Security income. I demand a 'Total Zero-Out' of this account to match the reality of my financial hardship.

Prospective candidates beware: fairness and transparency are absent in JP Morgan Chase.

JPMorgan Chase & Co. and First Advantage Corporation have demonstrated gross negligence and discriminatory bias in rescinding my employment offer and imposing a lifetime restriction without justification.

No candidate copy of my questionnaire was ever provided.

Verification queries were answered promptly with supporting documents, yet ignored.

My ex‑wife Manoj Kanwar (SID N775194) was onboarded despite misrepresentation and ongoing cases, exposing gender bias and selective enforcement.

False allegations and opaque handling of cases highlight systemic incompetence.

This silence and refusal to act reflect corruption, bias, and disregard for accountability. I will pursue legal remedies, and any reputational damage will be entirely self‑inflicted by these organizations.

I'm a seller and I got multiple payment processor accounts like Stripe, Shopify, Airwallex etc. When people buy something off my shop with jpmorgan chasebank and dispute the transaction even if they receive the product accordingly, chasebank closes the case in customer's favor no matter what you do. Literally read this again; no matter what you do, no matter what evidence you show chasebank will take your money from your hands and give back to the customer. Clearly scamming people. I wonder how this company hasn't faced big lawsuits. Actually, trump recently opened a 5 billion lawsuit against them LOL. I hope chasebank loses that. F*king scammers

Terrible experience since I left the US to live overseas. My account has been locked for security purposes for months and the client assistance team can’t unlock it because my phone number on file is foreign. Have been running in circles, just wasting time and money calling people who can’t solve the issue. My banker left months ago and don’t respond to emails. Account is still locked and I’m not able to transfer or use my cash.

Getting pretty tired of Alex and his creepy laugh on these commercials.

*****J P Morgan Chase*****
WORST COMPANY TO WORK FOR
Sid - I215510
16 + years working at their goregaon east and malad west offices very few years left to retire and they threw me out for no reason I was transferred to their online payments dept without my wish forcefully i worked there for approx. 2 years in utter confusion created daily in online payments dept I feel completely exploited BECAUSE out of NOWHERE I was asked to leave, worst company now that exists they are good only to people who are from their same circle please UNDERSTAND I feel completely exploited this information is for ALL sharing for ALL please choose any company to WORK WITH but J P MORGAN CHASE they will treat you like an animal .........
not just writing but after 16+ years of dedicated and committed services with 100% integrity adhered I WAS TREATED LIKE ONE BEWARE EVERYONE ...... I WROTE MAILS TO DEPT HEADS informing them what is being done to ME - BUT THEY I FEEL WERE KINGS AND QUEEN NOT ACCESSIBLE TO COMMON MAN ON STREET no one helped ME ....

I opened a checking account,advertised as after 90 days with wiring in retirement funds each month i would receive the bonus.so here we are and the bank said i forgot to check the box for the coupon.the rep on the phone new right away like he gets these calls frequently.i was hoping for that help to.

These people are brain dead do not follow. Instructions constantly withdrew money out of the wrong account and then charged me for any inconvenience fees. These people are monsters and I would never recommend anybody bank with them.

Scammers and Frauders Bank - Customers just always placing chargebacks and this bank help them to scam!!! Avoid JPMorgan customers!!!

We are just trying to close out a brokerage account that my deceased father-in-law had. Have spent hours on hold, every time you call it is starting over explaining what needs to be done. There is one small worthless stock that needs to be cleared to recognize the loss. They have you submit a notarized form, you get an email back saying it is being processed then nothing happens for weeks. Then you start all over again. I WOULD NEVER USE CHASE/JP MORGAN FOR INVESTMENTS!

Deposited a check from
Progressive insurance Dec 1. (My car was totaled in accident.) Was told check would be in my account today, Dec 5. Now being told it will be there by Dec 12. 11 days. 11 days in 2025. A check from a large company. Not an individual. I need a car to get to work. I am currently renting and cant afford a rental for 11 days. No one answers phone. No one answers emails. I am furious and will be transferring out of chase as soon as this is wrapped up.
So frustrated.

Executives from this country raped children on epstien island!

I've been a long time customer and usually can find solution on my own. This time I reached out for assistance since my scheduled property tax payment for a precise day of payment was delayed hence a late fee penalty was assessed unto my account. My personal banker deferred me to customer service department, I supposed not wanting to deal with the issue. I didn't get far with the CS either basically telling me that it was my fault that I didn't specify the payment had to go out that particular day??? I've been banking with other institutions and have never encountered this issue. Instead, they would inform me that my account would be debited a day or two prior the due date, if needed in order not to miss it. There was no such warning or indication here so I assumed when you schedule a bill payment for a specific date, it would actually reach its destination on time. I got the run-around basically blaming ME for being careless? My multiple calls and insistence to speak to a supervisor went only as far as a promise to file a report with the complaint department, which will take 3 to 5 business days with no promises of a resolution. This is a horrible way to treat your long time loyal customer, or any customer for that matter. Very disappointed and considering to close my accounts altogether.

Horrible state of affairs. Banked with them for over 25 years and now, just want to close the account and leave. Was on calls with them just to transfer money to my own wise account for which they kept locking me out of my online banking, stating that wise is a crypto account!! As far as I know it truly isn't, just a way to keep the money there so they can have larger sums to show as deposits for their shareholders. Have been on the phone with them for 13 hours and they locked me out a total of 5 times in that time, and no result at all from conversations with 15 reps!!!

Tried to transfer money from my chase checking, to an investment account with Fidelity today. The 1st problem was a $10K per day restriction. OK, let's start with $9.5K, and make time to do 3 more transfers, on different days. Second problem was the phone call I got, from what sounds like an offshore call center. They started a lengthy "verification" process, ending with 3 security questions. I had answers for the 1st two, but the 3rd question: "What year did you pay off such and such vendor?" 10, 12 or 15 years ago? Huh? Result: transfer canceled, and joint checking account locked. Was forced to disrupt my work day again, and call their fraud dept., to endure another lengthy "verification process", just to get the account unlocked, and get back to where I was before I made the transfer, and go start over. This, from a bank who refused to cooperate with law enforcement, who only needed a simple letter, in order to go knock on a door and possibly arrest thieves who had fraudulently charged goods delivered to an apartment. Perhaps if Chase would work with law enforcement in catching thieves, instead of piling ever more onerous security hoops on customers, wasting valuable time, I wouldn't be looking to move my personal and commercial accounts.