JRC Components Reviews 95

They have awesome products, and a really nice aftermarket service. Had some troubles with pulley wheel - glade Josh helped me with it and send me a new one to fix it !

Les produits sont justes top, très beau pour les yeux et bien usiné, livraison à domicile très rapide, néanmoins le prix est élevé 😅. Je recommande ces produits

The products are quality, both in terms of materials & construction and the design/aesthetics. The prices are amazing, the delivery is super quick AND to top it all off their customer service & communications are first class, personal warm & friendly. This is a small company who actually cares!
Can't recommend them highly enough.

Perfect communication and prompt delivery, exactly what I was after. Will use again!

Prodotti bellissimi! Il personale è gentilissimo, e mi hanno risolto un problema perché avevo sbagliato ordine. In un giorno, tramite la chat, Peter e Josh, mi hanno aiutato a scegliere il prodotto corretto ed hanno spedito il pacco senza spese aggiuntive! Veramente TOP!!

Hokan tool roll mk 2
Great tool roll and excellent customer support from josh at jrc

Great personable company to deal with. Very helpful staff and excellent customer service, very important in the cycle industry these days! Lovely quality product and fast postage. Will certainly be using again

Superb Customer Service. Had an issue with a saddle bag that was well over a year old and the team went over and above to help out. Replacement sent out same day no questions asked. Thanks Josh and team!!

Great customer service. Had a problem with my handlebar bag which up to that point I had been very happy with. No quibble & extremely quick replacement equals happy customer.

Bought the out front Garmin mount with a bike light camera attachment. Great that both units now fit on one mount, looks nice and tidy, also very sturdy so far.

Probably as good a customer service experience as I’ve ever had - I had a slight issue with an otherwise excellent product, on contacting JRC they couldn’t have gone more out of their way to make sure my concerns were addressed and the problem fixed. Very highly recommended.

Great products great service what more do you want 👍

Magandang mga produkto at ang bilis pa ng delivery. Lahat ng tanong ko ay madali at detalyadong nasagotan. Ito'y lubos kong inirerekomenda!

Great quality with large assortment in different colors.

JRC Components are really recommended. The parts are good and beautiful, and the customer service is excellent.

Recently bought a Garmin Mount, saddle bag and multi tool from JRC Components. The delivery was excellent, the products were superb quality, overall a premium product and service. Kudos to the team for getting back to me so quickly on a query I had before placing my order.

Have previously bought a Stem Out Front Mount from JRC to match a few other anodised parts on my bike. Recently just received a saddle bag to finish the build. The quality is excellent and the customer service is extremely helpful and quick to answer queries. Will be placing another order soon!

I love these products!

Not only is the delivery / customer service fantastic - the products are top quality and very practical.

Was exposed to the JRC brand through Instagram marketing (well done digital team:-). I was in the market for a saddle bag and decided to test their Hokan Saddle roll. I ordered and recieved with no remarks. The immediate impression of the product was positive, and I especially liked the use of the BOA closure mechanism. The product has worked great until I noticed a seam of one compartment had come lose with the risk of stuff falling out. I immediatly contacted the JRC customer service team who responded within a few hours asking for some pictures. I sent that and shortly after recieved a welcoming response that they would replace the product free of charge under their standard warranty. Well done JRC and kudos for delivering what I would characterize as delightful customer service. Definently recommend both product and service.