Jtpierpointutilities Reviews 

From my initial enquiry I was impressed with Todd’s attitude to help resolve my water leak. Really good customer service and very professional. He came out to my property early on a Sunday morning to review and offer advice before providing a very prompt quote giving estimates for potential different scenarios.
Himself and Tom arrived on time to start the works and after initial investigations offered advice on different options. We ended up opting to replace the old water supply pipe to the property and relocating the stop tap. They worked extremely hard and carried out the works to a very high standard. I was really impressed with how well they completed the ground works afterwards. You could barely see where they had been and left the job really tidy. Highly recommended!

JT Pierpoint Utilities did an amazing job to fix our water leak. They came out to quote straight away, and booked us in so quickly at a time and date that was convenient. On top of that the work they carried out was exceptional, and our water pressure has never been so good. I cannot recommend Todd enough, he kept us in the loop all throughout the process and filled the holes and relaid our driveway. If you need any water leaks fixed I would not hesitate recommending JT Pierpoint.

Great service from start to finish, explained everything clearly, what would need doing, likely cost for repair, came when said and did the repair. Would highly recommend Todd for efficiency and professionalism, Great job.

Outstanding service from start to finish

We had a leaking water pipe somewhere under the front garden and were dreading the disruption. From the moment these guys arrived, any worries disappeared. They quickly located the leak with minimal disturbance and carried out the repair efficiently and to an exceptionally high standard.

The quality and speed of the work were second to none. Just as importantly, the team were friendly, helpful, and extremely professional throughout, taking the time to explain what they were doing and leaving everything tidy afterwards.

I wouldn’t hesitate to recommend them to anyone dealing with a hidden leak or similar issue — genuinely excellent service!

Todd did a great job on an awkward lead service pipe renewal to eliminate a leak under the building on the old service pipe. Kept informed throughout, great advice on how to deal with Severn Trent, left the site tidy and clean. Would thoroughly recommend JT Pierpoint

Todd is a diligent an knowledgeable engineer who applies expertise to solve unusual problems.

He completes the job in hand and leaves the house and garden in a tidy condition.

I rate him highly since the work to be done was unusual.

Had Todd to a leak outside my property he was on time and got straight to work
The leak was fixed within hours all done and tidy very professional job
Hes a top man and would recommend to anyone

I contacted Todd regarding an outside underground water pipe leak at my mums house . He response to my call was fast and professional . He and Tom came and fixed the leak the same week exactly on time as agreed which at Christmas time was amazing . His work was fantastic and everything was cleared up and as tidy as before . Very impressed and I would recommend his company
100% .

From the initial contact to the finished job I am 100% happy. The price they quoted was fair and my property has been left tidy. Highly recommended.

Great work. Very professional.

After making contact about my water leak, we managed to get fitted in the next day. Did a great service and got the job done in great time. The area where the work was done looks good as new. Would highly recommend!

I have recently used this company to fix an underground water pipe leak, which the water company would not replace. Todd gave a fantastic service, from start to finish. He was very amiable and easy to talk to, explaining exactly what needed to be done and gave me two options, one cheaper than the other. We arranged a mutually convenient time to do the repair and he was very prompt and reliable. He kept me informed throughout, and sent me photos and even a video of before and after the repair. I was very happy with the price, to say the amount of work which was required. Can highly recommend this company. Thank you

Todd you are a star!!! Very helpful and knowledgeable, nothing was too much trouble in helping in my hour of need. I can’t thank you enough!! All the best Richard from Nottingham

We had a few companies give us a qoute for a lead replacement watermain, this was the company we chose not completely on price alone, all work that was needed to be carried out was explained clearly & organised well, work attendance by the employee's, on the day at the agreed times arranged where spot on, after all the works where completed, the site was left as was before they arrived, no complaints there, would i recommend this company definitely..

We needed a new mains supply as a leak had occurred in a particularly inaccessible place. Given the time constraints of getting this fixed imposed by Severn Trent I was concerned that this may prove difficult.

I need not have worried. From first contact, everything ran like clockwork.

Todd and Tom, who sorted everything out, are highly knowledgeable, skilled hard workers who completed the job and left everything so clean and tidy that apart from the new entry box and pipe you would never know work had been carried out.

Highly recommended is an understatement.

Fast response to inspect the leaking lead pipe.
Came out on a Saturday to do a temporary fix. Left it tidy.
Came back and finished the job on the day they said they would.
Really impressed with the work. Even jet washed the area where they had been working after they had replaced the pipe.
Highly recommend

Excellent customer service from JT Pierpoint in which they diagnosed a leak from a lead pipe and carried out a lead pipe replacement with 32mm MDPE

- Fast response
- Clear communication with updates
- High work standards
- Very well priced

I rang this company after Yorkshire Water informed me I had a leak which turned out to be an underground one under the extension.Todd was brilliant,explained every step of what needed to be done and how long it would take,cost etc.Todd and Tom turned up on time,worked extremely hard and nothing is too much trouble.Todd is so knowledgeable about his work and customer satisfaction is extremely important to him.When they left,everything was back in place .Would recommend them in a heartbeat.

A very professional job.
We would highly recommend this company and would not hesitate to use them again.

Todd and Tom came to my house to assess the work involved to install a new water supply pipe the same day that I rang. A quotation was provided the following day and the job expertly undertaken within a few days with no extra costs.
Todd is very knowledgable with a lot of experience and I highly recommend the company. They also ensured everything was carried out to my satisfaction.