I bought a phone from jumia and other items. I requested that I don't want the item as the item is not up to my taste. Jumia immediately refunded me for the screen protector which is just 4k and refus... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered for an item since last week Tuesday, I heard returns takes 7 days that I will be refunded and this is not the first time and returning item on jumia and was refunded the next two day. Just f... Toon meer
I am seller in Dubai. I am ilyas from SEB ELECTRONICS TRADING LLC- DUBAI. Before one year, i sell goods on jumia and goods collected from us, unfortunately customer cancelled it. Yet after sev... Toon meer
My experience ordering from Jumia has always been great. Some products are more expensive than average but tech products are well priced. You just need to read reviews and make sure the package is int... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Jumia - Nigeria's No.1 Online Retailer | Shop in Nigeria for electronics, groceries, sport fitness, car accessories, phones, books, fashion & more online from top brands at best prices | Order Now!
Contactgegevens
Lagos, Nigeria
- jumia.com.ng
1,8
Slecht
156 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I paid for a friends food two weeks…
I paid for a friends food two weeks ago, the order was made from drumsticks, till today I’ve not seen the food nor the money, I was told it was declined even after they have taken my money and confirmed the order, how funny, I was told the money will be refunded in 48 hours, uptill now nothing!!! Normal naija shameful factor in play!!!! Pls return my money and keep your shame and disgrace to yourselves!!! I will never do this again and I’m about to spread the news to the world cos this is FRAUD
4 juli 2019
Review zonder uitnodiging
I booked citilane royal hotel lagos…
I booked citilane royal hotel lagos from united kingdom through Jumia the hotel had airbrushed pictures and glowing reviews on Jumia.However the hotel was absolutely poor when I lodged in,facilities were deteriorating and the food was poor and tasteless apparently the reviews were fake and the pictures airbrushed.At a point I had rats in the room. Jumia did not offer a feedback about this substandard hotel which I find disappointing. Clients need to be aware of the poor state of this facility .
22 juni 2019
Review zonder uitnodiging
Imcompetency of Jumia Nigeria
Well, as for me Jumia is a company that is selfcentered. It doesn't put the interest of it customer first.
My name is mohammed afolabi, i made a purchase on Jumia nigeria for Libiron Capsule and Samsu oil.
Unfortunately by the time i received my delivery i didn't check to open it believing that all is well. I opened the package on getting home but alas i saw only the libiron capsule without the 2 Samsu oils that was claimed that would be included in the order.
I placed a call to lodge my complaints,,Guys you need to see how this people wasted my precious time.
Word of Advice..Make sure u open your order to verify before paying so that you won't find yourself in my shoe
22 juni 2019
Review zonder uitnodiging
Understanding
Most people do not understand how Online Shopping works. Only if we can read and understand, then everyone will love online shopping just as I do when Shopping with Jumia.
3 december 2018
Review zonder uitnodiging
Thumbs up for Jumia!
Thumbs up for Jumia!
I bought a phone off this site the last time I visited Nigeria and it's been working till now. I really appreciate the work you guys do and promise to come back. I really love supporting African businesses whenever I can and you guys make it easy with the quality of products you sell!
9 juli 2018
Review zonder uitnodiging
You can get almost anything and…
You can get almost anything and everything here but delivery needs to be worked on.
20 april 2018
Review zonder uitnodiging
Honest Customer Service
Honest Customer Service. Reliable shopping platform. Ease of payment, return and refund.
9 april 2018
Review zonder uitnodiging
Jumia Nigeria is an unreliable online shopping platform
Jumia Nigeria is an unreliable online shopping platform to shop from. I ordered for one unit of white coloured Gas Cooker with auto-ignition function. To my greatest disappointment, what Jumia delivered to me was a black coloured Gas + Electric Cooker with no auto-ignition function. Secondly, I ordered for a DSTV Dish Kit and 20 metre cable. Unfortunately, the DSTV Dish Kit was delivered without the 20 metre cable. On the days the items were delivered, I was not at home and my brother received them on my behalf. Two weeks after I returned home, I discovered this fraudulent acts that Jumia perpetrated against me. I tried to return the items based on the issues highlighted above, but Jumia refused to allow me return the items.
5 maart 2018
Review zonder uitnodiging
Jumia is a SCAM!!!!
Jumia has conned me of my money. Bought an item from them with a
factory default and they have been elusive ever since. If you intend to buy
from them and you are reading this to form your opinion, run for your life.
Konga is better even without payment on delivery they still get back to me when
I have any issues.
5 februari 2018
Review zonder uitnodiging
Was once awesome.
Was awesome until started doing experiments with customer's money. This is making it a week plus they deducted money from my debit card for an order they said was invalid.
Would give them a few more days to refund me before taking further actions. No serious business performs experiment(s) on a live website. Test and new features were supposed to be tested on a development console and not on a live website.
2 december 2017
Review zonder uitnodiging
I got my latest phone from them and …
I got my latest phone from them and although some don't think it's wise to purchase your phone online, I did it because a good friend recommended them and I was pleased with my order. Will def order again
19 oktober 2017
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.