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Beoordeeld met 1 van de 5 sterren

They are INDEED SCAMMERS! AND HAVE RUN AWAY WITH MONEY Their laid off employees ARE LITERALLY CONTACTING US SENDING US THE LEAKED VIDEO BETWEEN THE OWNERS FIGHT THEY TOOK MONEY FOR AN ANNUAL PLAN... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So, after continually researching and using three SEO experts over a span of 8 months we finally landed Daniel Gonzales. His seo work (we call him our SEO ninja here internally) has made my clients gi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If I could give zero stars I would. We had severed ties with Jumpto1 after a horrible experience, but when we needed to retrieve our data, we reached out to them. That’s when we discovered they had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My only regret? Not working with Daniel sooner! He is fantastic, knowledgeable, VERY responsive and genuinely has your best interest at heart. Our rankings have gone up significantly ( we starte... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. SEO-service
  2. ook in
  3. Communicatieadviesbureau
  4. Internetmarketing
  5. Marketingconsultant
  6. Online marketingbureau
  7. Reclamebureau

Geschreven door het bedrijf

Looking for the best SEO services and packages in the USA? We've got you covered! Jump to 1 offers the best digital marketing solutions in the United States. Speak to our experts.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

128 reviews

5 sterren
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2,5

Alle reviews

(128)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service ! Responsive and professional

These guys at Jump-1 have provided me with excellent service. In a matter of weeks they’ve already gotten my site ranked on Google and continue to tweak back links and keywords to increase my viability. I would absolutely recommend them to any start ups or existing companies who just want to improve their web exposure. Thanks to Danny and the rest of the team at Jump-1 !

1 juni 2023
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you so much for your kind words and support! We truly appreciate customers like you who recognize our efforts. Your satisfaction inspires us to continually strive for excellence.

Beoordeeld met 5 van de 5 sterren

I had the pleasure of speaking to Daniel Smith

I had the pleasure of speaking to Daniel Smith on 2 occasions he very friendly and knowledgeable, but most of all the team treats you like family. I am anxious to see the outcome and look forward to having a working relationship with Jumpto1. I have to mention I love there slogan "Let's grow together". I am giving the 5 stars because the initial contact and experience was great! Thank you Daniel and Team!

27 mei 2023
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Antwoord van Jumpto1

Thank you so much for your kind words and support! We truly appreciate customers like you who recognize our efforts. Your satisfaction inspires us to continually strive for excellence.

Beoordeeld met 5 van de 5 sterren

A Competent Company & Great Project Manager

Jumpto1 is wonderful and with Daniel Smith at helm we are assured that we reach to the top !

Daniel Smith as our Project Manager has kept us updated with each moment of progress and I look forward to working with him for a long time to come !

30 mei 2023
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you so much for your kind words and support! We truly appreciate customers like you who recognize our efforts. Your satisfaction inspires us to continually strive for excellence.

Beoordeeld met 1 van de 5 sterren

The moneyback guarantee has more value in Tijuana

I hired Jumpto1 to do SEO work on two of my websites in November 2022 - Tickle-boxx.com and ProperSavvy.com. While they made many great promises of what we could expect, regular monthly reports, repairs to website as required, google analytics, open conversation through an app, but the selling feature was the Money Back Guarantee. 100%
The good;
- Most of the staff were very friendly and willing to work with us, especially when we first signed up.
- Decent communication app -
The bad;
- Delayed start of working on Tickle-Boxx's SEO (3 months), without letting me know they hadn't started or why.
- Frequent contact changes - In my opinion, every time I would express my frustration with the lack of communication or not providing an answer, they would insert a new company representative. The response then was " I apologise for the.... but I just took over the account, give me a chance..."
In their attempt to create backlinks to our websites, they hired bloggers from the UK to write blogs for our companies. The blogs were never proof read by a human and consequently they were full of errors (duplicate sentences, instructions from Jumpto1 to the blogger included in the blog), but the biggest error was that any successful links that were created for Tickle-Boxx.com were directed to a similar company named tickleboxx.
- Failure to provide accurate reports - I received several power point presentations full of copy/paste errors.
- Failure to get the company name correct - forgetting to use the hyphen in the name
- Failure to provide any written reports for ProperSavvy
- Failure to connect Google analytics to the ProperSavvy site so they could provide data of traffic.
- Being told my Instagram and Facebook posts were of no value and only after I asked for a refund did they tell me they wanted to incorporate a social media presence. They even discredited my email marketing as not having any affect on the increase in traffic.
Summary;
After many attempts of explaining my issues with their blogs with bad images, duplicate sentences, bad direction, no hotlinks in the blogs to my site, poor keyword selection, lack of monthly reports, reports that were supplied, were full of errors as they were copy/paste from other clients. They have refused to refund the pro-rated amount of the work not yet completed.
If there was a negative star rating, this scam of a company would get the lowest rating on it.
there are easier ways to through money away with a lot less frustration - just toss it out the window.
As this (site Jabber) doesn't accept pdfs of the agreements, I can provide copies of the agreement between me, my company and Jumpto1.
Do yourself a favor, look elsewhere for this type of service.

15 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hired Jumpto1 in October 2022 to…

Hired Jumpto1 in October 2022 to maintain my WordPress site and help with SEO. I initially went with them as I was impressed by the website reviews and Jeremy’s sales pitch.
Going into November, there were some issues with my site, and Jeremy posted to basecamp “website is now glitch free as we developed the website from scratch” continuing to say “you won’t come across with problems like data loss etc.” Issues continued until January 19th 2023 where Jumpto1 said the issues were associated with a Siteground crash which resulted in a huge database.
It was at this time my account was passed on to Solomon where things got even worse as jumpto1 was not able to get my database down to size in a reasonable time frame, so I had to pay $100 for a database upgrade. It was after that they suggested I switch to GoDaddy which I did and then the website’s performance went way down. Solomon told me to contact GoDaddy which I did, and they said that my database was still huge. I told Solomon that and he only then had his team reduce the database size, something they had just done? Even after the database was reduced, the site still performed slowly, 56 lighthouse performance and me and many others experienced the same 3-5 second page loads while all the other sites that I use regularly were fast. Solomons response was to send me a screen shot of a 99-performance score.
By May 3rd 2023, I had no choice but to find another company to maintain my website and when I did that, my performance immediately went back to normal levels. So maybe it was a GoDaddy issue and if it was, jumpto1 told me to host with GoDaddy and ultimately could not get my site to perform properly after months.
Jeremy told me during my initial consultation that I could at any time end the one-year contract which I paid $2200 for and would get, for example, half of my money back if I stopped after 6 months. On May 4th, Solomon said he would look into my refund and that was the last I ever heard from anyone at jumpto1.
One cannot dispute a credit card charge after 60 days and after reviewing the contract, there is nothing about a prorated refund so what Jeremy told me during his initial sales pitch was a flat out lie. (If you are told by jumpto1 that you can get a prorated refund if you want to end the contract before it terminates, ask them where you can find that in the contract as it does not exist)
I tried calling to see if that would get me anywhere, spoke with Alister who said he would have Solomon post to basecamp, he did not. Called one last and spoke with Andrew who said he would have Daniel, who he said is the head of production and is good at handling problems, call me back, he never did.
My WordPress ecommerce website is not complicated as I am a sole proprietorship and not a big company with a complicated website so it should have been easy to maintain. And my URL is 18 years old, so I was on the fist page or two on many of my products so even though it is worth noting that jumpto1 did get my SEO score up in the 90’s from the 70’s, I saw no tangible benefit. Even if the SEO work that jumpto1 did worked well, driving traffic to a site that takes too much time to load will not help as most will not wait 3-5 seconds for a page to load. At one point I suggested to Jeremy that I hire another company to maintain my website while jumpto1 worked on SEO. His response was to not do that basically saying too many cooks in the kitchen, which made sense to me and I did not want to hire another company, but in retrospect, that would have been a better option.
So, I paid $2200 to have my site horribly mismanaged, was lied to about getting a prorated refund and in fact, will not be getting any help with SEO even though there is 6 months left in my contract.
Tim S. Owner Matrix Medical LLC

24 mei 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Jump to 1, an excellent choice for web design and development

Jump to 1 is an excellent choice for web design and development services. Their team of designers and developers provided a stunning website for my car wash business that is both visually appealing and user-friendly. They also ensured that the website was optimized for search engines and provided ongoing support and maintenance to keep the website running smoothly. I am extremely satisfied with their services.

21 juni 2022
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Antwoord van Jumpto1

Hey Taylor Blake,

Thank you so much for taking out time and giving us feedback. We are delighted to know you are satisfied with our services.
If you are looking for a full-service SEO,SMM,Website Design and Development agency for your business, we are always available for assistance at: 1-844-400-0025

Best Regards,
Team Jumpto1.

Beoordeeld met 5 van de 5 sterren

They inform you every step of the way…

They inform you every step of the way and explained the SEO process in depth to me. Grateful to work with an experienced team that provides honest feedback and services their clients well.

8 december 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you for sharing your experience with Jump to 1.

Beoordeeld met 5 van de 5 sterren

Overall great experience

Overall great experience. They make everything easy and stress free and are very responsive to issues or concerns

8 maart 2023
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank You for your positive feedback.

Beoordeeld met 5 van de 5 sterren

My team at Jumpto1 has been excellent…

My team at Jumpto1 has been excellent to work with, Soloman in particular is great. The level of communication is outstanding, the value fantastic and don't get me started on the results. We have only been working together a couple months and my rankings are headed STRAIGHT UP!! Thx Jumpto1!!!

7 maart 2023
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you for sharing your positive experience with the Jumpto1 team and specifically with Soloman. We're glad to hear that our outstanding communication and fantastic value have contributed to your increasing search rankings.

Beoordeeld met 1 van de 5 sterren

I asked for help building a website was…

I understand that you are now refusing to issue a refund, despite our previous agreement. I believe this is unfair and unreasonable, especially considering the circumstances surrounding the incomplete site l.Website doesn't exist. I kindly request that you please do what you promised to issue the agreed-upon refund promptly. Thank you for your attention to this matter. Your contract says you are not bound to pay any fee if you are not satisfied.You can terminate the contract at no charge at all anytime of the tenure without notice and will be 100% owner of all the work we deliver. Please check the website doesn't exist .Just be fair and refund our money like what you promise so we can hire someone to do the work. The site was taken down by you the day i ask for refund you took it down .So where is my refund .And bank is not final yet still under investigation.Your assistant Amanda said that you will refund us the money we have in text so please just be fair and refund us the money . Please just be fair.Where is the site you took it down so please refund money as promised you said money will be refunded.Still no refund the site was taken down by you the day we ask for refund .According to you the money will be refunded once the site is taken down,You took the site the day we ask for refund . Please be fair give us our refund so we can move on.Just do what you promised please.April 11 still no refund .If you're not willing to refund give me the product .Be fair April 27still no refund refund 1 bank $ 1000 still not refunded July 26 still no refund. They got $1000 from a small business doing nothing please be fair> Aug 3 still o refund.I was told money will be refunded it's been more than 6 months. 1 bank was refunded i was told the other $1000 will be refunded still same.08/03/2023 09/18/2023 update still no refund and if you go sitejabber a lot of bad reviews are posted.

4 oktober 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

Hi Debby,

What you signed up for was SEO, the site was complementary. The e-com site with hundreds of products was finished and delivered within 2 weeks. Your partner Katie, made changes to the site and accidentally deleted it completely (we have this in writing) because of which Jumpto1’s dev team had to re-do the site from scratch after which it was taken live. A refund was requested from your end and we agreed to it based on the condition that you would take down the site and would not keep any work that Jumpto1 had done. The site wasn’t taken down and you also filed for a chargeback. Jumpto1 won the chargeback because the work had been done and delivered. You can’t keep the work and money at the same time.
Had you not filed a chargeback and let us take down the site, your money would have been refunded. Also, a lawyer’s letter wasn’t applicable since the payment was disputed.

Beoordeeld met 1 van de 5 sterren

BEWARE!!!

I worked with these guys for 10 months now. They started off OK, but then I went through 3 different people account managers. I wouldn't hear from them for months at a time and only received a few reports about what they were doing. However, it wasn't much from what I could tell and the backlinks they created were very poor quality. Many were on sites created solely for selling backlinks and they were not relevant topics with my website.
While I did have some competitive keywords go up in ranking, it wasn't enough to actually get them seen. But many of the keywords I was ranking highly for went down. Also, they did stupid things like creating 2 pages with the same keyword and then hyperlinking them. I had to spend a lot of time fixing their mistakes and will have to spend money fixing some as well.
In general, these guys are not good and do not know what they are doing. If you have a website in a non-competitive industry, maybe they work for you. But the service is terrible. I had lots of questions go ignored and I am just mad I wasted so much time and money with them.
They also write terrible blog posts. I ended up having to redo almost all of them because they made no sense and were obviously written by ESL speakers who knew nothing about jewelry.
UPDATE. DO NOT BELIEVE A WORD THEY SAY. MY RANKINGS TANKED BECAUSE OF THEM AND I HAD TO DISAVOW ALL OF THE LINKS THEY CREATED FOR ME. ANY GOOD RANKINGS I HAD WERE OBTAINED BEFORE USING JUMP TO 1. AFTER THEY GOT A HOLD OF MY SITE, THEY DROPPED. I LEAVE BAD REVIEWS WHEN THEY ARE WARRANTED. AND UNFORTUNATELY, THE SEO INDUSTRY IS FULL OF SCAMMERS.

1 oktober 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

We noticed that you’re habitual of leaving negative reviews for companies that you sign up with. Anyone reading this review can actually click on “12 reviews” that reflect below your name Lucas Horton and see that you leave nothing but negative fake reviews.
Results speak for themselves where SEO is concerned. You renewed the subscription twice. If you hadn’t been receiving results or seeing improvements, you wouldn’t have renewed. All of the account managers assigned stayed in touch constantly so when you say that you wouldn’t hear for months that is not true. If the backlinks had been low quality, you would have never been ranking for custom jewelry on number 3rd. The site ranked between 1-5 positions which are the prime positions on first page of Google for majority of the targeted keywords. Anyone reading this is welcome to request for reports, we can share them.
We did not create 2 pages with the same keyword. That’s something which happened from your end because of you tweaking the site time and again.

Beoordeeld met 5 van de 5 sterren

If you're looking for high-quality

If you're looking for high-quality, engaging content, Jumpto1 is worth a look. I've worked with them on a few projects, and the results have always been great. The team is professional, knowledgeable, and understands what it takes to produce top-notch content.

17 september 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

We're glad to hear that you've had a great experience working with our team and that you've been happy with the results we've delivered.

Thank you for your recommendation of Jumpto1 and for your positive feedback on the content we have produced for you.

Beoordeeld met 5 van de 5 sterren

They are very easy to work with!

Before using Jump to 1, I was getting 1 or 2 new clients per month that found me online. now I tend to get 2-4 per week, which for me is great! price wise they are very easy to work with!

7 september 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you for your feedback and for choosing Jumpto1 to help your online presence.

Beoordeeld met 5 van de 5 sterren

DANIEL GONZALEZ HELPED US A LOT WITH…

DANIEL GONZALEZ HELPED US A LOT WITH OUR GOOGLE BUSINESS PAGE. DANIEL WE APPRECIATE IT VERY MUCH. WE HIGHLY RECOMMEND HIM FOR ANY HELP YOU MIGHT NEED.

5 augustus 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you for the feedback and for singling out Daniel Gonzales as an exceptional member of the Jumpto1 team.

Beoordeeld met 5 van de 5 sterren

Great team

Great team. Fast, responding, reliable.

3 augustus 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you so much for your kind words and support! We truly appreciate customers like you who recognize our efforts. Your satisfaction inspires us to continually strive for excellence.

Beoordeeld met 5 van de 5 sterren

Thank you David Patel Amazing response

30 juli 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you so much for your kind words and support! We truly appreciate customers like you who recognize our efforts. Your satisfaction inspires us to continually strive for excellence.

Beoordeeld met 5 van de 5 sterren

Excellent everything!

Excellent everything!
Great customer service
Effective marketing plans
Team orientated
Great communications!
The very best!

5 juli 2022
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Antwoord van Jumpto1

Thank you so much for your kind words and support! We truly appreciate customers like you who recognize our efforts. Your satisfaction inspires us to continually strive for excellence.

Beoordeeld met 4 van de 5 sterren

Amanda has done a good job addressing…

Amanda has done a good job addressing my concerns and correcting errors on my website. It is a blessing to have her as my Project Manager.

2 juli 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you so much for your kind words and support! We truly appreciate customers like you who recognize our efforts. Your satisfaction inspires us to continually strive for excellence.

Beoordeeld met 5 van de 5 sterren

I have never worked with a team as a…

I have never worked with a team as a professional and accommodating. Their work met all my expectations and I will continue working with them. Thank you Daniel

29 juni 2022
Review zonder uitnodiging
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Antwoord van Jumpto1

Thank you so much for your kind words and support! We truly appreciate customers like you who recognize our efforts. Your satisfaction inspires us to continually strive for excellence.

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