JUUL Reviews 

Impossible to contact. I just wanted to change telephone number on account. Used the website contact form - info got sent to US- global company who couldn’t deal with query. They gave Uk email address - used that - it got directed to US again. They gave another UK email address - guess what - right back to US company. They the told me to use the internal contact form again. Why? That’s where we started. Simplest thing - I will just not order from them. Suggest Juul sort this unless it’s deliberate of course.
** I can update now and add that Juul have been in contact and dealt with my issues in a very professional, customer focussed manner. **

These are awful. Flavours are bland or. Just awful. And they are so expensive considering they last a day I. Comparison to cheaper vapes. DONT BIY TJIS BRAND IS CRAP

Not nearly as good as the first version. Charging dock angle is impossible in some situations. And we now don't have that nice portable charger. One battery has already entirety died after a few months ownership. I have had to buy 2 extra So that I now own 3 just to make sure I always have one ready if another fails. And the last straw now is that they started leaking and I just got a load of liquid in my mouth.

I think the JUUL 2 is worse than the first version. Battery and pods only last about half a day. A terrible upgrade. AVOID!

The battery is terrible. The vape liquid lasts for less than a day. The best thing about this device is it tells you how quickly the power and liquid runs out... But I'd rather not know and it lasts longer. The selection of liquids is poor at best. Disposable vapes taste better and last 3 times longer. I don't actually see any benefits at all to this device.

Awful!! It started giving me dry mouth, dry throat and ulcers just after a day of use. There is something really wrong with the ingredients of this one!

Astonished that this brand sends post to your home address to promote smoking!

Purchased new jUUL 2 from Superdrug yesterday 3/10/22. Had the JUUL 1 given to me by local stop smoking last year. They failed after a few months had 2 but didn’t register them. Well started smoking again but now decided to try again. This time I wanted to register my device. QR code takes me nowhere and trying to register an ac takes me nowhere also. I fill the initial form then it says verify my age but doesn’t move. I would like my 2 year warranty as stated.

Nothing but problems with this device, had to return two batteries because that stopped working, and the pods are hit-and-miss.

Had 4 pods lock up with faulty warning lights, making them unusable. Cost me money, and can't be bothered anymore returning faulty equipment.

Buy at your peril.

I go through one pod a day because it ALWAYS leaks. It's the worst e-cig I've ever used. Don't buy one. What did I get back from support? 'Remove the pod, wipe away any liquid residue and reinsert the pod'. Hmm...nope, not good enough.

I loved the original Juul. Bought Juul2 yesterday and sadly the pod leaked straight away. Disappointed ☹️.

I bought Juul 2 a while and I’m very disappointed specially with the pods is always spilling and is a waste of liquid the flavours are good but the pods spillage is a waste of money need to clean up all the time very disappointed with it

Impressed with the product, easy to change cartridge and charge. Hopefully it’ll help me cut out the cigarettes!

The original Juul was great but I only ever used golden tobacco. Autumn tobacco tastes rank and I also find the liquid doesn’t heat as quickly so you end up sort of just bubbling it for the first several drags. Juul 2 is so bad it makes me now want to just give up vaping entirely so thanks I guess?

Pathetic website.
It ask for ID for age verification but never able to take photo of UK driving license with phone camera

Don’t waste your time, or money. I bought their product, it failed after 1 day. Their warranty Involves a drawn out process, (10-14 days!!!). In that time, how many people have bought another device ? AVOID AVOID AVOID !

I tried the juul 2 as a stop smoking device. The cartridges leak once clicked onto the device if not stored upright. Not impressed at all. What a waste of money

I have noticed the new refills don’t last long forcing you to buy more so it’s really a conn.

Think I will have to try another brand.

So I've never tried the original Juul so can't comment on that. I originally spotted the Juul2 while browsing Argos (for something different!) and thought I'll give that a go. I smoked around 25-30 Regal Kingsize per day so quite a heavy smoker but as the starter pack was £9.99 thought it's worth a try. Wasn't sure what to expect but WOW. 3 weeks in now and went from that amount of cigarettes to 0 and don't even fancy one at all. I've subscribed to Juul directly on their website to get the free device (use as a spare) and 2 pack pods for £4.99. Downloaded the app and I've been on 1 pod per day since I started according to my insights. I just love it. Had no leaks (so far!) that some talk about and it's just so much more convenient, no smell, waay cheaper and no cigarette cravings, not sure whats not to love?! The only thing I wish is that there was a portable charger like there was for the original Juul but hopefully that's in the pipeline?

Initial look and use of this product was good, until a cartridge leaked while unit was lying down which is the default position, so i cannot give more that 3 star review.