Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Second request for comments as I purchased a second beautiful bracelet - same Thanks as before - Thanks again 😊
Bedrijf heeft geantwoord
I recently treated myself to this beautiful copper Kajoon bracelet, inspired by a friend who had a similar one — and I’m so glad I did. It’s elegant, understated, and incredibly well-crafted. Th... Toon meer
Bedrijf heeft geantwoord
I’ve bought a number of items from this company over the last year or so , a ring , two bracelets and more recently the copper snake pendant and swirly circle necklace . The quality and craftsmanship... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK
Contactgegevens
60 Windsor Avenue, SW19 2RR, London, Verenigd Koninkrijk
- sales@kajoon.com
- kajoon.com
4,5
Uitstekend
253 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice design, but room for improvement.
Nice design but the elastic gave it a cheap feel, my SO was rather underwhelmed, which was disappointing.
4 juli 2024
Antwoord van Kajoon
Hi Melanie,
Thank you for taking the time to leave a review, we appreciate it
The bracelets that you ordered are made with elastic rope as mentioned in the product specifications. We do use a high-resistance elastic band and we really doubt if you can find an elastic with better quality than the one we use...
We would appreciate it if you could reach out to us via email and provide some more details on what exactly you don't like in regards to the elastic
Thank you again
Best regards
Antwoord van Kajoon
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Bracelet is lovely
Bracelet is lovely, when I first put it on I loved it. Within a week it’s discoloured and now looks drab.
3 juli 2024
Antwoord van Kajoon
Hi Daniel,
Thank you for taking the time to leave a review
We have care instructions on all product pages. Please have a look and follow through.
We also have a very easy and straightforward returns process if you wish to return the item
We would appreciate it if you could take the above steps and reconsider your review of our overall service
Thank you again
Best regards
Lovely ring.very pleased with purchase.
25 juni 2024
Antwoord van Kajoon
Hi Maran,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
top dollar!
24 juni 2024
Antwoord van Kajoon
Hi Patrick,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful bracelet
Beautiful bracelet. I ordered the wrong size and the exchange was easy and fast.
3 juni 2024
Antwoord van Kajoon
Hi Alison,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Very happy with my bracelets
Very happy with my bracelets. They look and feel lovely, nicely boxed and quick delivery.
2 juni 2024
Antwoord van Kajoon
Hi Teena,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the products as well as with your overall experience with us.
Best regards
There was an initial mistake with the…
There was an initial mistake with the order but it was dealt with so efficiently that there was no problem in the end
20 mei 2024
Antwoord van Kajoon
Hi Sarah,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Quality is great, Love the design, Excellent service
Saw the bracelet on Instagram and thought it looked really cool and just what I was looking for as a pressie for my husband, so thought I would give them a go. The order arrived much quicker than expected.
I'm so pleased with this bracelet, I want one for myself now. The quality, design and service exceeded my expectations.
Will definately be using these guys again
17 mei 2024
Antwoord van Kajoon
Hi Sue,
Thank you for taking the time to leave a detailed review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful piece of jewellery
Beautiful piece of jewellery. Ordering and delivery simple and straightforward.
6 mei 2024
Antwoord van Kajoon
Hi Sue,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwoord van Kajoon
Hi Linda,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwoord van Kajoon
Hi Mino,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Happy with the bracelet!
6 mei 2024
Antwoord van Kajoon
Hi Anthony,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely quality and quick delivery
Lovely quality and quick delivery , great service thankyou
21 april 2024
Antwoord van Kajoon
Hi Gareth,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Antwoord van Kajoon
Hi Calistus,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your overall experience with us.
Best regards
returns
I have updated my review now that my issue is resolved, very quick response thank you
9 april 2024
Antwoord van Kajoon
Hi Kath,
Thank you for taking the time to leave a review, we appreciate it
All your emails have been responded on the same day and we have sent you the link to our returns portal twice. Access to the returns portal is available on our website as well, if you scroll all the way down.
You can find all your order details on the order confirmation email. We have also advised your order number as well as the email address you used upon placing the order via a separate email as well...
Our returns process is rather straight forward and absolutely free
While we appreciate you leaving a review, we struggle to justify the 1-star you have given us... We hope that you will re-consider your rating or at least you will let us know at which point you were not satisfied by our service.
Thank you again
Best regards
Antwoord van Kajoon
Hi Neil,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Love my bracelet thank you
Love my bracelet thank you ! And thanks for exchanging it for me as I ordered the wrong size ! Love it thank you x
26 maart 2024
Absolutely gorgeous
Absolutely gorgeous. It’s not often I see jewellery and instantly think I must have that, but this is what happened and I was not disappointed. The bracelets are gorgeous, well made, unusual and eye-catching. The service was excellent, I had the order on a couple of days after ordering. I will definitely recommend and buy another.
1 april 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.