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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hired a car last week as my car was in the garage and it was a great experience. App was very simple and easy to use. Great concept to be able to pick up a car without hassling the owner for keys.... Toon meer

Beoordeeld met 2 van de 5 sterren

Hi Karshare, Although I think your business is a fantastic idea, I've been let down by your technology both times I've used your app. The first time, I stopped for petrol at a service station where t... Toon meer

Beoordeeld met 5 van de 5 sterren

Used Karshare 3x and they have delivered each time. Quick and easy process, Even been able to hire cars 2 hours later which are clean and given on full tank so I can say they are a quick service. Len... Toon meer

Beoordeeld met 5 van de 5 sterren

Great app and amazing customer service. With all honesty, I can say that I haven't seen such a pro active and helpful customer support before. I've had some minor issues with couple rentals but it's a... Toon meer

Bedrijfsgegevens

  1. Carpoolplek
  2. Autoleasebedrijf
  3. Autoverhuur

Geschreven door het bedrijf

Karshare is driving a more sustainable, shared future, where owners can rent out their cars to people nearby. Our smart technology and contactless process combined with a mission to empower local communities will help to define our tomorrow and enable a world to do more, with less.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Car owner review

I have four cars on the platform, it’s so simple and easy with the fantastic app and technology Karshare have created.

Both Adam and Amanda are fantastic and a credit to the company, they’ve both been incredibly helpful and continue to provide support.

Initially I was nervous to list my car on the platform but after the first rental I was hooked. The platform is revolutionising car sharing and is great for both the renter and car owner.

Keep up the great work Karshare!

16 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and easy to use.

Great, easy to use and got approval quickly. Great option for a short term, cost effective rental. App was easy and only took a few minutes to get on the road.

6 september 2022
Beoordeeld met 5 van de 5 sterren

Car Owner review

I've been renting out my car through Karshare since February and have been please with the experience. The area manager has been absolutely fantastic straight from the beginning as I made the intial query of renting out my car.

The whole team have done a superb job of quickly setting the car up ready for rentals and initiating them to happen. I had a couple of minor inconveniences that occurred during the time my car has been on the platform however the customer support and further team have been extremely helpful and quick in rectifying them and I mast say I haven't had to lift a finger in dealing with those.

The app is really easy to use for both owners and renters and allows me to easily and clearly monitor the bookings.

I'm really happy with the amount of money the car is making and how the number of renters has been increasing literally from one month on to another. I mast say this was my initially worry when starting this out however it has prooven to be a success.

I would really recommend this as a renting platform and I'm looking forward to see it expand furthermore.

9 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aaminah the greatest customer service representative

My first time using Karshare and I will be recommending it to every Tom, Dick and Harry who needs a car to hire last minute, for whatever reason!

I was quite nervous and uncertain about using the company but my concerns were all put the bed by the most amazing service I have received from a lovely girl called Aaminah.

Aaminah was thorough, kind, understanding, reassuring and just a lovely person in general. Any issues or questions I had she dealt with swiftly and she left me feeling SO reassured. Thank you!! Having an amazing customer service executive deal with my enquiries at a time of distress and uncertainty with the ability to truly turn the situation around and genuinely making me laugh and feel so much better is just something I feel so grateful for!

Thank you Aaminah, you’ll do great in whatever you choose to do in life! You have that vibe about you! If you don’t get a raise at Karshare I’m sure another company will snap you up in 2 seconds! EVERY company needs an Aaminah!

SO to the member of management who reads this, Aaminah is amazing at her job and deserves a raise, quite a large one too! You’re very lucky to have her working there as she is truly the best person to represent any company that wishes to be portrayed as reliable, honest, and reputable! Thank you once again!

6 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Take money from the account then asking…

Take money from the account then asking for verifications.

28 augustus 2022
Review zonder uitnodiging
Logo Karshare

Antwoord van Karshare

Hi Wojtek,

Thank you for taking the time to write a review about us. We appreciate any feedback given as it allows us to improve our services. As mentioned on our telephonic conversation today, I will be passing on your feedback to our product and management teams.

I understand the issue was to do with your driving license verification and deposit payment. Please note that as part of Karshare's booking process, a deposit amount of £250-£500 must be taken for security purposes prior to a rental commencing. Additionally, all driving licenses must be verified beforehand.

In some cases, with international licenses, we require more documentation for the license to be fully verified. In your situation, we needed extra information for your rental to go ahead. The license can be verified at any time, hence whilst the booking was confirmed and paid for, we could continue our checks.

We hope that after our conversation today this clears things up and we would be happy to discuss this further with you if needed.

The Karshare Team

Beoordeeld met 5 van de 5 sterren

Great app to use

Great app to use, very easy and reliable. You can have a car only when you need it without long process or quotes. Everything is on the app and the app itself is very easy to use. We’ve rented a car with Karshare twice already and we’ll keep renting from them.

22 augustus 2022
Beoordeeld met 5 van de 5 sterren

It was great experience

It was great experience. There was a bit of issue with car but that’s negligible. We also faced a bit of issues for turning on the car but customer care helped us immediately and nicely. Would definitely hire car again.

25 augustus 2022
Beoordeeld met 4 van de 5 sterren

Not bad

The main issue I had when using the car was that because you lock and unlock the car using your phone, if you are ever anywhere without great signal, then you cannot lock or unlock the car.

Other than that though, it worked well and was a very good price. I was very happy with my car.

23 augustus 2022
Review zonder uitnodiging
Logo Karshare

Antwoord van Karshare

Hi, we're very sorry that you've experienced issues with your deposit return. Please can you email alex@karshare.com directly so we can look into this further and do what we can to help?

Beoordeeld met 5 van de 5 sterren

I really enjoyed my Karshare…

I really enjoyed my Karshare experience. The pick up and drop off of the car was seamless and I really liked the affordability along with the transparency of payments. On the way back to returning the car I got stuck in traffic and it was super easy to extend the rental for a couple more hours to take account for my delay.

22 augustus 2022

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