Great service for a same day carriage urgently required. first class.
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Fantastic service from kacper and team. They really worked with us to find a solution within a suitable timescale. I highly reccomend KB automation
Bedrijf heeft geantwoord
The item arrived in a timely manner and was precisely exactly what I needed. The ordering screen was one of the easiest to use I have encountered.
Bedrijf heeft geantwoord
As always a fast efficient and friendly service. What they haven't got on the shelf they will do their best to source the item and make it available in the next day or two.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
KB Automation Ltd is a B2B supplier of industrial automation spare parts, supporting manufacturers, system integrators, service companies and maintenance teams worldwide. We specialise in supplying both hard-to-find and high-demand automation components, including new, surplus and carefully selected pre-owned stock. Our business is built around one core principle: fast access to reliable parts when failures occur. We focus on holding real, ready-to-ship inventory rather than acting as a broker. All items listed as in stock are physically available and prepared for same-day dispatch, helping our customers minimise downtime and restore production as quickly as possible. KB Automation supports a wide range of industrial automation applications, including drives, motors, encoders, PLCs, HMIs, sensors and control equipment from leading manufacturers. Many of the parts we supply are obsolete, discontinued or difficult to source through standard distribution channels, and we regularly assist customers in locating exact references with confirmed availability and clear lead times. We work exclusively with business customers and understand the requirements of professional procurement. Every order is handled with accuracy, clear communication and full documentation, including VAT invoices, order confirmations and tracking information. Products are securely packed to ensure safe worldwide delivery, whether shipping within the UK, across Europe or internationally. Customers choose KB Automation for our responsiveness, transparent process and dependable supply of critical automation spares. Our goal is to be a trusted long-term partner for companies that value speed, reliability and straightforward B2B cooperation.
Contactgegevens
Unit 9 Deninton Court, NN8 2QR, Wellingborough, Verenigd Koninkrijk
- +441933225982
- contact@kb-automation.com
- kbautomation.co.uk
4,7
Uitstekend
33 reviews
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Buenos días
Buenos días, aún no se nos ha entregado el paquete y lo pedimos por urgente. Nos han cobrado casi más por la aduana que por el equipo remanufacturado.
16 april 2025
Antwoord van KB Automation Ltd
Buenos días,
Lamentamos sinceramente que su experiencia no haya sido completamente satisfactoria. Nos gustaría aclarar que su pedido fue realizado el 16 de abril por la tarde y recogido por UPS Express el 17 de abril.
El envío se vio afectado por el fin de semana de Pascua, ya que Viernes Santo es festivo nacional en España, y las entregas se reanudaron después del periodo festivo. Según el seguimiento de UPS, el paquete fue entregado el martes 22 de abril, tan pronto como se completó la información de importación solicitada por el transportista.
En cuanto a los costes de aduana, estos son tasas aplicadas por las autoridades aduaneras locales y están fuera del control de nuestra empresa.
Agradecemos su comprensión y esperamos que quede satisfecho con la calidad del producto y el servicio recibido.
Atentamente,
Equipo de KB Automation Ltd
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Good morning,
We are sorry to hear that your experience was not entirely satisfactory. We would like to clarify that your order was placed on 16 April (afternoon) and collected by UPS Express on 17 April.
The delivery was affected by the Easter holiday period, as Good Friday is a national holiday in Spain and courier operations resumed after the long weekend. According to UPS tracking, the parcel was delivered on Tuesday, 22 April, once the additional import information requested by the courier was provided.
Regarding the customs charges, these are local import fees applied by Spanish customs authorities and are beyond our control.
We appreciate your understanding and hope you are satisfied with the quality of the product and the service provided.
Kind regards,
KB Automation Ltd Team
Their stock list is accurate and the…
Their stock list is accurate and the team was vey helpful on ancillary items.
The collection was fast and efficient.
27 januari 2025
Antwoord van KB Automation Ltd
Thank you for your positive feedback! We’re glad to hear that our stock information met your expectations and that our team could assist with the additional items. It’s great to know the collection process went smoothly and efficiently.
Kind regards,
KB Automation Ltd Team
Antwoord van KB Automation Ltd
Thank you very much for your wonderful feedback! We’re happy to know you found our service efficient, safe, and reliable. We truly appreciate your trust and look forward to assisting you again.
Kind regards,
KB Automation Ltd Team
Very reliable supplier
Prompt communication and effectiveness through entire process....
15 januari 2025
Antwoord van KB Automation Ltd
Thank you for your kind feedback! We’re very pleased to hear that you were happy with our communication and efficiency throughout the entire process. We truly appreciate your trust and look forward to working with you again.
Kind regards,
KB Automation Ltd Team
excellent service.
3 januari 2025
Antwoord van KB Automation Ltd
Thank you very much for your feedback! We’re glad to hear you were pleased with our service and really appreciate your support.
Kind regards,
KB Automation Ltd Team
Antwoord van KB Automation Ltd
Thank you for your great feedback! We’re really pleased to hear you had a positive experience and found our team supportive. Your satisfaction means a lot to us.
Kind regards,
KB Automation Ltd Team
Impeccable service
Professional experience over the festive period and organised courier to prevent our failure to supply. Vell done
28 december 2024
Antwoord van KB Automation Ltd
Thank you very much for your kind words! We’re delighted to hear that our team could assist professionally during the festive period and help organise the courier to keep your supply on track. We truly appreciate your recognition and trust.
Kind regards,
KB Automation Ltd Team
Antwoord van KB Automation Ltd
Thank you for your positive feedback! We’re really pleased to hear that you were happy with our quick response and both pre- and post-sales support. Providing consistent and reliable service is always our priority.
Kind regards,
KB Automation Ltd Team
Thank you for the on-time delivery 👍
13 december 2024
Antwoord van KB Automation Ltd
Thank you very much for your feedback! We’re glad to hear your order arrived on time and appreciate your trust in our service.
Kind regards,
KB Automation Ltd Team
Very prompt and professional.
14 november 2024
Antwoord van KB Automation Ltd
Thank you for your kind feedback! We’re pleased to hear that you found our service prompt and professional. Your satisfaction means a lot to us.
Kind regards,
KB Automation Ltd Team
quick response to my questions and…
quick response to my questions and prompt shipping
5 november 2024
Antwoord van KB Automation Ltd
Thank you for your positive feedback! We’re glad to hear you were happy with our quick communication and prompt shipping. We truly appreciate your trust and support.
Kind regards,
KB Automation Ltd Team
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