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KEENS Belfast - KEENS Belfast Reviews 

222
•
TrustScore 5 uit 5

4,9

186 Albertbridge Road, BT5 4GS Belfast, Antrim, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.

Beoordeeld met 5 van de 5 sterren

A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Matrassenwinkel
  4. Meubelaccessoires
  5. Slaapkamermeubilair winkel
  6. Woonkamermeubilairwinkel
  7. Zitbankenwinkel

Geschreven door het bedrijf

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Contactgegevens

  • 186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Verenigd Koninkrijk

  • 02890453310

4,9

Uitstekend

TrustScore 5 uit 5

222 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(222)

349 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service and communication around…

Great service and communication around delivery timeframe.
Also their delivery partner was on time.

10 december 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Bryan, thank you so much for such a great review! It is always lovely when we receive such positive feedback.

Beoordeeld met 5 van de 5 sterren

Keens review

We have dealt with Brian on several occasions. He has been extremely knowledgeable, helpful and friendly. Any furniture we have chosen has been great quality and delivery drivers always very helpful. Would highly recommend this store.

9 december 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Keith, thank you for the lovely review! We are delighted to hear Brian was so helpful and friendly. He is a valued and much-appreciated member of our team here at KEENS. It is so great to hear our delivery guys are continuing to provide such a great service and regularly receive praise from our valued customers. Thank you for the recommendation and the continued support!

Beoordeeld met 5 van de 5 sterren

Excellent service by all

Excellent service by all. Friendly staff who are willing to spend time with you and help you find that piece of furniture that suits you. Highly recommend.

1 oktober 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Gillian thank you for the kind words of recommendation! We love to help our customers choose the best option for their room. We look forward to seeing you again at KEENS.

Beoordeeld met 5 van de 5 sterren

Excellent furniture shop in East Belfast

This store has an excellent range of furniture. All staff I dealt with were helpful and efficient. Price includes delivery and any assembly and all packaging was removed.

5 september 2025
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Antwoord van KEENS Belfast - KEENS Belfast

What a lovely review thank you Heather! We have great choices and prices at KEENS! The delivery team are consistently being praised by our customer's which is amazing.

Beoordeeld met 5 van de 5 sterren

Always great experience at Keen’s……

Always great experience at Keen’s… really helpful and knowledgeable staff and fantastic range of products. Denise is great to deal with and kept me informed about the delivery status of two new chairs. Many thanks!

28 november 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Patricia what a lovely review thank you! We appreciate you continuing to support us at KEENS and we love the colour of your new chairs…they compliment your sofa so well. We look forward to seeing you again soon in the Showroom.

Beoordeeld met 5 van de 5 sterren

First class staff as always

First class staff as always. Second to none. A pleasure to visit the showroom. Thank you!!

16 juni 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Lovely comments Roberta thank you! We look forward to seeing you again

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service!

Absolutely fantastic service from start to finish - from all the help and advice we got from Denise and Paul before placing our order, right through to delivery men who were so helpful, tidy and conscientious - each and every time they arrived. After moving to a new home in July, I have had ordered furniture from a few different sources this year (both locally and online) and I can honestly say that Keens were by far and away the best. So much so, in fact, that I don't think I'll order from anywhere else in the future - they were absolutely first class!

17 november 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Hi Micheal thank you for such a great review! We all take great delight and pride in assisting our customers with their choices and believe we offer honest and knowledgable advice! It has been an absolute pleasure watching your beautiful new home come together and the latest addition sofa is the perfect spot to appreciate your wonderful view! We look forward to seeing you again soon

Beoordeeld met 5 van de 5 sterren

Best furniture store in NI

Excellent customer service and a fabulous range of high quality furniture to chose from.

16 augustus 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Hi Catherine thank you so much for your great review. We are happy that you loved our range of Brands and our customer service!

Beoordeeld met 5 van de 5 sterren

Great customer experience

Keens Furniture is a superb store, great quality furniture at a reasonable price. The staff Denise, Paul and Amid are extremely helpful and friendly. They go the extra mile to ensure the selection and delivery process runs seamlessly.
I’ve just had delivery of my dining table and 8 chairs today, the order was placed only 2 weeks ago. I’m absolutely delighted with them. The delivery guys provided a first class service. They arrived on time, were totally respectful of our home, placing floor coverings before entering, They assembled the furniture in no time at all and left the place exactly how they found it, a credit to their company.
I have used Keens for the past 10 years and I’ve never been disappointed with either the furniture or customer service in that time.
Thank you again to all the Team at Keens Furniture

28 november 2025
Review zonder uitnodiging
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Antwoord van KEENS Belfast - KEENS Belfast

Velda what can we say…thank you for such a great review! The whole team work very hard in offering a professional and friendly service to all our customers. We are extremely proud of our delivery team who have so many years experience and knowledge. Their consideration and respect to customers homes are regularly highlighted to us! Enjoy your new dining table and the fabulous chairs …we love the look you created!

Beoordeeld met 5 van de 5 sterren

All round good experience

Good customer service and advice when we were ordering. Delivery made a bit ahead of schedule and on a date and time that we chose. And all went perfectly to plan.

12 november 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Doreen thank you! It is always good to hear that our customers have received great service and advice when choosing their new furniture. We trust you are enjoying the comfort and style of the fabulous new Stressless sofas!

Beoordeeld met 5 van de 5 sterren

Great customer service.

I contacted Keens by phone as I'd sourced a kitchen bar stool on their website after being let down by a local supplier in Dublin. They couldn't have been more helpful and accommodating.

8 juli 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Susan thank you for such a great review. We are delighted you had such a good experience with KEENS, Belfast and appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Staff all very pleasant.

Staff all very pleasant.
Held sofa until my decorating finished.
Delivery removed their shoes to protect new carpet.

15 oktober 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Great review thank you Janice! Enjoy your new sofa …I love the colour you chose!

Beoordeeld met 5 van de 5 sterren

Excellent shopping experience

Excellent shopping experience. Staff in the showroom polite and extremely helpful. Delivery of sofa and chair was timely and delivery staff were very respectful of my home and me. Thank you

2 oktober 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Moya thank you for purchasing recently from KEENS, Belfast and for your kind words. We are delighted that you had a great all round experience and look forward to your next visit

Beoordeeld met 5 van de 5 sterren

new bed

Bed and mattress arrived promptly and the guys assembled it efficiently and took away all packaging materials. Love the ottoman bed and the mattress is very comfortable.

18 september 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Alison many thanks for the comments! It is great that you have a good comfortable mattress. Our delivery guys are efficient and respectful we have a great team. Thank you and trust we will see you in store in the future

Beoordeeld met 5 van de 5 sterren

Place to shop

Helpful in all matters shop easy to look around.

10 november 2025
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Antwoord van KEENS Belfast - KEENS Belfast

Thank you James hope to see you in the future

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