Always have a great experience with Keens and their team. Everything is set out for the customer to be able to make their way round the outlet store with ease. When we need anything for our office... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My experience from start to finish was exceptional. First went to outlet and got great advice from Johnny about products material etc. and ended up buying sofa. He was so helpful in every aspect. Alth... Toon meer
Keens were excellent from start to finish. Cathy was so helpful and found exactly what we were looking for. The delivery team were excellent too- communicating a time slot and then phoning 15mins be... Toon meer
Bought beautiful piece of furniture over the phone. Found the website a bit tricky so rang instead. Delivery and installation excellent. The delivery guy remembered me from previous sales and deliveri... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- ook in
- Matrassenwinkel
- Meubelaccessoires
- Slaapkamermeubilair winkel
- Woonkamermeubilairwinkel
- Zitbankenwinkel
Geschreven door het bedrijf
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Contactgegevens
186 Albertbridge Road, BT5 4GS, Belfast, Verenigd Koninkrijk
- 02890453310
- contactus@keensbelfast.com
- keensbelfast.com
4,9
Uitstekend
394 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really good customer service 🙏🏽
6 maart 2026
Antwoord van KEENS Belfast
Clare, we are delighted with your kind words, thank you! We as a team at KEENS, Belfast really appreciate all our customers.
Competent and efficient
No issues. Polite,disposed of packing and made sure side board was functioning correctly
6 maart 2026
Antwoord van KEENS Belfast
Richard, thank you for such a nice review. We are so pleased you are happy with the service from KEENS, Belfast.
Great all round customer service
Great delivery experience and the guys in the shop were helpful
3 maart 2026
Antwoord van KEENS Belfast
Rebecca, thank you for the great comments we appreciate you taking the time to share your experience.
Antwoord van KEENS Belfast
Shamala, thank you that is fantastic and we hope to see you again soon!
Antwoord van KEENS Belfast
Great comments thank you Stanley!
Amazing all around
The whole experience while buying a sofa has been great. We went to the shop and few times before placing the final order and everyone was always so happy to help. When we placed the order the seller went over all the details and made sure that we had all the information needed, he was nice and engaging. It takes a while for delivery because its custom made but it arrive before the due date.
The delivery guys were fantastic! They protected the floors to make sure there wasn't any damage, assembled everything quickly and were genuinely nice. Would really recommend.
3 maart 2026
Great quality items delivered to my…
Great quality items delivered to my door excellent 👌 Thank you
3 maart 2026
The best furniture store in Belfast …
KEENS is an amazing store with beautiful furniture. The team were attentive and made the experience seamless. Special thanks to the delivery driver for being so helpful.
18 februari 2026
Antwoord van KEENS Belfast
Jonny, thank you for such kind words. We could not be more pleased to hear that you had such a good experience with KEENS, Belfast!
Great service
25 februari 2026
Antwoord van KEENS Belfast
5 Stars for great service! What more can we ask …thank you!
From the moment I arrived through the…
From the moment I arrived through the door until my delivery I found the whole experience totally professional.sales people were very helpful and delivery men were wonderful.i would recommend keens to anyone looking for quality furniture
25 februari 2026
Antwoord van KEENS Belfast
Anne, when we receive a review that mentions all of our team in such a wonderful way it is just great! All of our team work so hard to ensure that the customer has the best experience from start to finish so thank you for the kind words and of course your recommendation it means a lot to us all.
Antwoord van KEENS Belfast
Stephen, thank you! Our team prides itself on helping our customers in their choices and our prices are always competitive.
Great service in store and the delivery…
Great service in store and the delivery team very also great. Lovely range of sofas for all types of customers.
24 februari 2026
Antwoord van KEENS Belfast
Anne, it is lovely to hear that you enjoyed the service offered by all of our team! We have a huge range of sofas with something to suit everyone! Thank you for your kind words it means a lot to us at KEENS, Belfast
Old saying
Old saying, does exactly what it says in the tin comes into play.
Ordered our mattress for a great price. They told us 4-6 weeks delivery, arrived well inside thst time frame.
24 februari 2026
Antwoord van KEENS Belfast
John, thank you! It is great to hear that you had a good experience with KEENS, Belfast.
Very pleasant
Very pleasant, helpful staff from start to finish. Good advice in store and installation was first class.
24 februari 2026
Antwoord van KEENS Belfast
Gary, thank you for such a great review. We are so happy your experience was good from the start to the finish! Our showroom and delivery team love to help our customers.
First Class Experience
We’ve just received delivery of two beautiful Fama chairs , matching cushions and a zany palm tree. We are delighted with our purchases, not the first great pieces of furniture bought from Keens. We were very well looked after when choosing style and fabric by Amit who was hugely patient and gave excellent advice. Delivery was bang on the date advised, delivery guys were prompt efficient and extremely thoughtful. The whole process was a seamless pleasure and up the usual high standard we have always enjoyed from this store. Thank you, Keens !
17 februari 2026
Antwoord van KEENS Belfast
Jenny, thank you for the lovely review. The Fama chairs you purchased are really something special …such a wonderful choice! It is great to hear that Amit and the delivery team made the process such a good experience. We appreciate you continued support and hope to see you again.
This was my first experience buying…
This was my first experience buying from Keen’s but can’t rate them highly enough. Their customer service from start to finish was amazing. Nothing was too much trouble. Even the delivery men kept in contact with me and took so much care and attention in my delivery. They have such a wide range of stock at good prices. They will definitely be my first port of call next time I am looking new furniture .
20 februari 2026
Antwoord van KEENS Belfast
Katherine, what a great review…thank you! We are always delighted to have our customers share their experience and we will look forward to seeing you again when the time comes for your next purchase.
Lovely shopping experience 🛍️ yesterday…
Lovely shopping experience 🛍️ yesterday and today at keens sale shop. The girls were also so kind and helpful and I am away delighted with my beautiful purchases- also got great bargains in very high quality lamps and a table. Thank you both x
21 februari 2026
Review zonder uitnodiging
Antwoord van KEENS Belfast
Jill, we are delighted that you had a lovely experience in the KEENS, Outlet. It’s a great store with such wonderful bargains to be had, but you have to be quick! Enjoy your purchases and we will be sure to pass your thanks to the girls!
2 lovely delivery fellas carried all in…
2 lovely delivery fellas carried all in and were very careful. Couldn’t fault all went great. Explained how the mechanisms on drawers worked and explained where extra screws where incase would want attached to a wall as a tilt risk. Very helpful chaps. Thankyou.
20 februari 2026
Antwoord van KEENS Belfast
Violet, thank you for such kind words! We have a great team in delivery and its so nice to receive such lovely feedback on the service they give!
Delivery on time and contacted…
Delivery on time and contacted beforehand. Drivers respectful of my premises, putting floor protection down before entering my house. Tool all rubbish away with them. Great attitudes Well done.
18 februari 2026
Antwoord van KEENS Belfast
Sharon, once again the delivery team are complimented by our customers! We really appreciate having them with us here at KEENS, Belfast.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.