I ordered some biopods and a flask of auntie bac. A large enough order for free postage. The bio pods arrived around a week later, the auntie bac did not. There was no explanation for the delay an... Toon meer
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Lees wat reviewers zeggen
An article in the Guardian praised this and since I suffer from frequently blocked sinks I thought I would give it a try. Sadly, it had no effect and they are running as slowly as before.
Bedrijf heeft geantwoord
Everything I've used so far works, although some better than others. I personally love the toilet cleaner and shower descaler (rimfinity and the shining) as these are things I use a lot, and the Mac... Toon meer
An easy 5 star review…. * Fantastic biotech cleaning products (really works my toilets have never been so clean and lime scale free) * Non toxic, gentle for pets and allergies. * Cruelty free... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Biotech cleaning products that don't and won't cost the earth. Vegan, ocean-safe and cruelty free, MACK refills contain no toxic chemicals, instead harness the power of good bacteria to do the dirty work for us. Range of BioPod and BioFlask concentrate refills that reduce plastic pollution and unnecessary shipping of water. MACK believe the Sea word shouldn't be a dirty word, that's why we donate back to marine conservation organisation Sea Shepherd and ensure none of our products harm aquatic life. By using good bacteria to break down dirt, scum and limescale, no nasty chemicals are used in the process, making it safe for you, your pets and the environment. MACK are proud to be Carbon Neutral and made in the UK.
Contactgegevens
MACK G1 G2 Romany Works Business Park, bh166jl, Poole, Verenigd Koninkrijk
- 01202 794831
- info@keepitmack.com
- keepitmack.com
4,0
Goed
192 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have been buying MACK products for a…
I have been buying MACK products for a few years, having been told about their environment friendly properties, and am gradually trying more of them. I have never been disappointed.
The customer service is excellent, responding quickly to my queries and dealing with them.
Thank you MACK!
11 april 2024
Antwoord van MACK
Hi Barbara
Many thanks for your review and keep enjoying the products and please spread the word
These products are very good
These products are very good, delivery is free for a reasonable order and quick.
9 april 2024
I love the MACK biotecH
I love the biotech aspect of MACK. Using natural bugs to keep drains clean is brilliant. Please keep improving your replaceable trigger action bottle tops- your MACK bottles really need to last and I have had problems with mine.
1 maart 2024
Easy ordering
Easy ordering
Ethical
No animal cruelty
Quick delivery
Good quality products
23 februari 2024
Antwoord van MACK
Hi Paul.
A big MACK thanks for the great review.
I’ve tried to contact this company and had no response! …
I’ve tried to contact this company several times after receiving my order and had no response. Ordered the cleaning bundle, one of the trigger sprays doesn’t work and I think one of the pods we were given was in the wrong box due to the description having no scent and the pod had a strong citrus smell, I mixed this in the bottle anyway and it left thick sludge at the bottom so I haven’t been able to use this due to thinking I might be using the wrong product on the wrong surface.
Not sure how else I can get in contact with them about it.
30 januari 2024
Antwoord van MACK
Hi Lauri
We are so sorry that this has happened and that you query has slipped through the net and no one has got back to you.
We are sending out a replacement trigger spray and bottle and it does sound like you have received the wrong POD in the box of Fat Buoy. We are sending out a replacement to you first thing tomorrow and we will investigate how this could have happened.
Kindest regards
The MACK Team
I used Mack Dr Dre'n Citrus for the…
I used Mack Dr Dre'n Citrus for the drains within the house hold and they have worked great.
I love the way that it dissolve in the pouch within warm water. A few stirs and it's done.
Will be ordering more once I run out. Thanks very much to The Mack Team.
10 februari 2024
Great product
As ever a quick delivery but the initial order confirmation states 'We will notify you when it has been sent.' Never received notification so a surprise when it arrived - a nice one!
29 januari 2024
Great products at great prices
Great products at great prices that are environmentally conscious. Service is good, any issues being rectified promptly.
17 januari 2024
Bad customer service - Previous delivery took weeks to arrive
The delivery took weeks to arrive. I had to buy some typical dishwasher tablets to use the dishwasher though I had ordered in plenty of time.
I also was experiencing a change in the plastics washed in the dishwasher and on the parts of the dishwasher that are plastic.
I emailed. Got an answer that said something like “we’ve never had that feedback. will need to look into this.”
That was weeks ago and have not had a following reply, update or info.
The tablets are very good. Their customer service is very bad.
8 januari 2024
Good delivery times
Good delivery times, excellent product, able to change subscription if needed
28 december 2023
Antwoord van MACK
Hi Alison. A big MACK thanks for the review. We love that you are loving MACK
True solution
Love the product! It's hard to find truly sustainable products and packaging out there so this feels special!
25 oktober 2023
Really glad there is an alternative to…
Really glad there is an alternative to the main stream products. All work really well
6 november 2023
Antwoord van MACK
Hi Marina. A BIG MACK thanks for the review. Please check out our socials for the groundbreaking work we are doing with Earthshot prize winners NOTPLA
Really clever and eco friendly…
Really clever and eco friendly products. Delivered quickly, easy to get setup and effective.
30 oktober 2023
Antwoord van MACK
Hi Michelle. A big MACK thanks for the review. Please take a look at our socials for the great stuff we are doing with NOTPLA
Antwoord van MACK
Hi. A big thanks for the review. Please keep an eye out on our socials for the great stuff we are doing with Notpla
Quick delivery
9 oktober 2023
Antwoord van MACK
Hi Maria. A big thanks for the review.
Antwoord van MACK
Hi Nic
Many thanks for the review. We hope you enjoy the products
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