Kenco Reviews 

My family have been drinking kenco coffee for over 30 years, I asked I would have rated you 10/10 .. not now ! Whatever you have done to it.. big mistake…The taste is discusting , it’s not enough that you raised the price to stupid to pay for your new design, you’ve also robbed us of 5/10% of weight, then done something to the recipe that makes it taste cheap, like “happy shopper “ at best!! Wonder if you’ve started to feel the loss of revenue yet? I for one will be looking for a change now , such a shame

Kenco what have you done? Why change something that was working?
We’ve been drinking Kenco rich for maybe 15 years, and thoroughly enjoyed it. But this new recipe is wrong in every way. It’s no longer rich…it’s so weak it’s almost flavourless, but what little taste is there is not nice at all. When first made, there’s an oily film on the top of the coffee, the granules don’t fully dissolve and there’s a nasty black scum left at the bottom. It just makes us doubt what’s going in our bodies? Needless to say, unless you change the recipe back we won’t be buying it anymore. What fools you are. Who on earth told you this was a product that people would enjoy? And buy? You need to think again.

We have always bought Kenco coffee it's always a lovely cup of coffee, not anymore, it's disgusting it's weak and it leaves brown sludge in the bottom of the cup, I am currently looking for a replacement as I cannot drink this rubbish!

We are half way through the new jar of Kenco Rich. It is absolutely awful, taste is bitter now and it leaves sediment at the bottom of the cup. It has been a staple in our house for decades. Time to start looking for a new old faithful.

new recipe is so disappointing .
Leaves a residue in the cup and a bitter aftertaste .
we loved and were so loyal to kenco smooth before this change . please please please change it back.

Major reduction in the quality, I was an avid fan but there is a noticeable change. The new blend is nowhere near as nice. First noticed it is harder to dissolve and there is that sludge at the bottom. I will have to find an alternative, I couldn't drink that every day unfortunately.

I have bought & drank Kenco Smooth instant coffee for many years.
It was always the best.
My Wife and I have just bought a new Octagonal jar and it is clearly different and not for the better. It is more bitter, does not dissolve well & leaves sludge in the bottom of the cup.
We Red that Kenco have recently changed their recipe & reduced jar content.
We can live with slightly less for the same price but I am a firm believer in, if it works, do not try to fix it.
The Recipe change is a bad move.
We will not be buying it.
Kenco, please advertise. If the decision is reversed and original recipe Kenco Smooth & we will gladly start to buy it again.

My husband and I have used Kenco Smooth as our only instant coffee brand for years, I can’t even remember how long, probably the best part of 20 years. Having just bought a jar of the new blend, as most of the other reviews have said the new recipe is awful and leaves a muddy sludge at the bottom of the mug. I can’t even finish the jar we’ve bought. I managed to find a small jar of the old recipe which we’re using whilst taste testing potential replacements. Sorry Kenco but this is a big mistake. I understand everyone is looking for ways to save money on there products but this is not the way. I could live with the same price for 10% less in the jar but not this recipe change.

Despite the fancier style of glass jar, Kenco has lost its appeal by withdrawing our favourite instant coffees i.e. Brazil or Colombian. The Rich formula is near enough OK but the residue is not acceptable - the whole purpose of buying instant is not to have this. Please get it sorted as we once found Kenco superior to other varieties.

My son mentioned the residue which I had also noticed. Checked on line and low and behold the product has been changed. It tastes slightly more bitter and now more like the other brands I had ditched for Kenco smooth.
Very disappointing. I will use what I have, and then be trying other brands to see if I can find anything similar to the old taste.
I drink one, midmorning, cup of coffee per day and I want to enjoy it rather than force it down 🙁

The new blend of Kenco coffee is awful. It taste very bitter and leaves a weird dark syrup looking sediment in the bottom of the mug after drinking. Certainly not the coffee that I have been accustomed too. Please change it back to the previous blend as I will not be purchasing this product again until it is!!

Kenco have changed their recipe, and I now find it almost undrinkable, due to the heavy, powdery black/brown sludge, that now ruins it. I will not be buying it again. I complained directly to Jacobs, and this is their response: "Because the product contains finely ground coffee, you may notice a small amount of coffee residue or sediment left in the cup or mug after preparation. This is a natural result of the blend composition and is expected with this recipe". Small amount my $%&! Such a shame, as I've been using it for decades, but no longer, and looking at Kenco's other reviews, nor will a great many others :-(

Used to buy this all the time but, now recipe has changed, will be switching brands. Ken o coffee now tastes bland and leaves a disgusting sludge at the bottom of the cup. Also does not dissolve that well.

This is awful coffee. Please change it back. Like all these reviewers I am looking for old stock or seeking an alternative. How can you market an instant coffee that does not dissolve?

Absolutely awful! The new jar looks good but the contents are very poor! The sediment left in the bottom of the cup is awful & the taste is bitter.
I've always bought Kenco Rich, this rebrand which is basically a fancy way to give consumers less for their money is a huge backwards step. I trusted this brand - sadly the product quality has reduced, the taste is disgusting, you can't lower the the standard of a product and dress it up in a new jar and expect consumers to accept it!!

Quality has dropped. It smells ok in the jar but I can't remember the last time it tasted decent. What have they done? Cheaper coffee beans? Or a production issue?

The new Kenco coffee is absolutely awful. I am looking now to ditch this brand that I have used for over 10 years. Can’t believe what they were thinking.

Hi all can anyone recommend a good alternative to Kenco rich since they’ve changed the recipe it’s horrible and won’t be buying anymore
Thanks

Kenco Rich coffee - a staple of mine since 2006!! What have you done to it? I thought it was me with a couple of bad jars until I googled! Firstly reduction in size of jar - really? Secondly and most important the taste and the look of the made drink! It looks thick and laggy in my mug - like a percolated coffee without being percolated. It leaves very brown marks in my mug, 🍵 t is definitely not mixing correctly and it tastes watery but bitter! Nothing like it was and I have given it a good go! Trialling others now to change brands - very disappointed to be doing this - please put it back to how it was / should be and let me know when things done!! Thanks

This new blend is awful! I’m put off drinking it before I even start because of the tide mark it leaves around the top of the cup nevermind the sludge at the end. It’s embarrassing serving it up guests and the taste is nowhere near as good. Says cheaper blend and less of it to me. Managed to get a couple of the older style jars at my local Tesco and once they run out I’ll be switching to a different coffee entirely. Poor choices Kenco