Had all the materials we needed, order process was straight forward And delivery was spot on

I have used kennings many times, unfortunately after this order it has put me off using them again.
The order didn’t arrive on the allocated day, after waiting in all day I phoned kennings before they closed to check and was told there was a mistake and it will now be the following day. No apology.
I was only available in the morning of the following day and was told it would be the afternoon and they’d have to leave it on the drive.
Thankfully it arrived just as I was leaving the next day only to be confronted with the driver telling me there was part of the order missing as it wasn’t ready, this was day 6 after ordering and the email confirmation said delivery between 2-5days. After again ringing kennings I was told they didn’t know when it would be ready and they’d get back to me.
When I arrived home the missing order had then been delivered which I was very thankful for but throughout the whole process I had received no emails regarding change of delivery date or late arrival of parts and no updates at all until I was the one that rang them to chase it. The customer service has really let the company down on this occasion.

Ordering was easy . The delivery was a little off , but we got over it. The Gazebo itself is OK it will need checks filling &some sanding down on main posts but overall pleased with the Gazebo and they sent plenty of screws ect. Simple to assemble a nice steady pace 4hours start to finish . I would recommend the heavy duty Gazebo but be prepared for some finishing.

Very efficient and delivered by a really nice driver

Very friendly staff and a great service

Fantastic service and quick delivery.

Great service al round. Instructions on delivery note on where to leave my order followed spot on. Will be using again.

Ordered on line delivered a few days later no problems 👍🏻

I had to call to ask if my delivery could be brought forward.
This was not a problem and everything turned out fine.
A big thankyou to the delivery service

Fast service. Helpful delivery driver.

Don't know why but the app would not let me leave 5 stars. But Kennings is 5 stars *****.
Great service both instore and online. Thanx

Excellent service, put the heavy bags of stone exactly where I wanted them in the garden. Couldn’t have asked for a better service

Was delivered on time and was what I ordered.

Exactly as ordered delivered on time with very helpful driver

Great product and fast delivery

Easy ordering, order was delivered within a few days . I have used this company a few times now, always good quality. Never go any where else

First time using this company got my order on time with no mistakes 🙌
Dropped bulk bags exactly where I needed
Even with delivery charge came out better than other big name company's
As a bonus they sell half bulk bags big stores do not do this so you could be left with large amount of excess material best it's a lot cheaper than buying a lot of pre packaged aggregates
Would recommend to any body doing there own projects
Would recommend 👌

Helpful when asking questions on the phone. No issues from ordering to delivery. All went smoothly. Product as advertised

I have been a returning customer for a number of years due to good pricing and excellent service from ordering through to delivery. Thank you and keep up your good work.

Item quality was good and price right. The topsoil was practically free of weed shots and stones.