Exceptional service from Kent Express, but mainly down to Jake who goes above and beyond to make sure his customers are well looked after and get the best deals. The items we use a lot are on contrac... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Kent Express provides excellent customer service, great value for money, and a genuinely personalised service. Our account manager, Jake, is exceptional! He is always helpful, responsive, and willing... Toon meer
Bedrijf heeft geantwoord
Jake is absolutely brilliant! He goes all the way to help out anything we need. We have been using kent for past 14 years absolutely no issues just because jake is my account manager. Highly recommen... Toon meer
Bedrijf heeft geantwoord
I’ve had a really positive experience dealing with Kent Express, and a big part of that is down to Jake. Jake always takes the time to help & makes the whole experience feel personal. You never feel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Kent Express Dental Supplies
Geschreven door het bedrijf
Kent Express Dental Supplies are your one-stop shop for thousands of quality dental consumables and equipment from the world’s leading brands.
Established back in 1982, we’re one of the industry’s most accomplished and trusted suppliers and one of its biggest champions of sustainability.
From restoratives and endodontics to impression materials and infection control, our comprehensive range will help keep your practice working at max efficiency.
The unique needs of your practice have our full attention! Be prepared for a personalised and enhanced shopping experience like no other.
FREE Delivery on Orders Over £50
Our online store makes ordering your everyday essentials as easy as pie!
Orders placed before 5pm on a weekday (excluding Bank Holidays) are despatched the same day, with next working day delivery available by courier.
Contactgegevens
Medcare North, Centurion Close, ME8 0SB, Gillingham, Verenigd Koninkrijk
- 0800 028 1181
- sales@kentexpress.co.uk
- kentexpress.co.uk
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470 reviews
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no knowledge of stock
5 juli 2023
Antwoord van Kent Express Dental Supplies
Hi, thanks for your feedback. After investigating your order, we're sorry to hear the item you received wasn't suitable. Your Account Manager Mark has tried to contact you to offer assistance and help you find the product you're looking for.
Happy customer.
We have used Kent for a few years and are happy with the products and service we get, but the biggest asset is Mark Thomson who spends time finding the best prices and always goes out of his way to help us with any queries we may have. He is always happy to chat on the phone and we feel our experience is made so much better as he is so helpful.
10 juli 2023
Review zonder uitnodiging
Antwoord van Kent Express Dental Supplies
Hi there, thank you so much for taking the time to leave us a great review! We're so pleased Mark is doing a fantastic job looking after your account :)
Antwoord van Kent Express Dental Supplies
Hi Lucy, thanks for your positive review!
Great service...more than happy!
I have ordered through Mark for a while now, but have recently placed a substantial order for the opening of a new practice. Mark communicated throughout the whole process and got back to me with prices same day. Any queries where answered so quickly which helped the whole process and lightened the stress of it all - absolute super star!
3 juli 2023
Review zonder uitnodiging
Antwoord van Kent Express Dental Supplies
Hi Cath, thank you so much for a great review! We're so pleased to hear that Mark has been delivering excellent customer service :)
Easy ordering
Easy ordering, good stock and super fast reliable delivery. We feel confident that we will get the inventory we need quickly.
5 juni 2023
Antwoord van Kent Express Dental Supplies
Hi, thanks for your positive review :)
Bethany (Rep) was a great help with…
Bethany (Rep) was a great help with absolutely everything! We have been looking for a supplier that was able to provide the service and is a value for money. Since transferring to them, we have had such a lovely experience; from signing up, finances and help with buying the stocks.
30 mei 2023
Antwoord van Kent Express Dental Supplies
Hi Jenny, thank you so much for your review - great to hear Bethany is looking after you!
False 25% discount = was promised 25%…
False 25% discount = was promised 25% discount on the account before 30th June 2023 according to emails and letter by post, but once ordered the discount was brushed off and was not applied to the account with various reasons.
1 juni 2023
Antwoord van Kent Express Dental Supplies
Hi there, we're so sorry to hear this. I believe your Account Manager Carl has been in touch to explain that some of the products we sell are non-discountable for regulatory reasons, or net priced and already provide fantastic value - stated in our T&C's. The discount was applied to the discountable item you bought. We would really appreciate it if you could spare a moment to reconsider your review. Thank you!
Our orders always processed on time
Our orders always processed on time. Great communication and customer service.
30 mei 2023
Antwoord van Kent Express Dental Supplies
Hi James, thanks for your positive feedback!
Church Road Dental
Church Road Dental
We recently bought our first ever dental practice. Prices for dental products were a total eye opener!! We tried various companies out there and rated Kent Express as being among the pricier ones.
We were spending far more than we needed to on certain brands But after connecting with one of your sales team,Jake, he has been able to advise us on similar products at a much cheaper price. He is also very honest with what he thinks is a better product not necessarily cheaper but better. He is a definite asset to your business. And we will continue to purchase from you.
Many thanks.
Tony and Natasha
Church Road Dental
23 mei 2023
Antwoord van Kent Express Dental Supplies
Hi Tony and Natasha, thank you so much for taking the time to leave this lovely review! We've passed on your kind words to Jake, and we look forward to supplying you again :)
Great service thank you.
21 mei 2023
Antwoord van Kent Express Dental Supplies
Hi, thank you for your positive review :)
Diane Ridout is great at offering the…
Diane Ridout is great at offering the best prices and speedy service for Kent express.
17 mei 2023
Antwoord van Kent Express Dental Supplies
Hi Rachna, thanks for your review - great to hear Diane has been delivering excellent customer service!
good product range
4 mei 2023
Antwoord van Kent Express Dental Supplies
Thanks for taking the time to leave us a review!
excellent service
26 april 2023
Antwoord van Kent Express Dental Supplies
Great to hear - thanks for your review!
Antwoord van Kent Express Dental Supplies
Hi Duane. Thanks for your review!
very efficient and helpful
4 april 2023
Antwoord van Kent Express Dental Supplies
Hi Sue. Thanks for your positive review!
Jayne Hodges our customer manger is…
Jayne Hodges our customer manger is very helpful and always pleasant to deal with.
Excellent customer service from Jayne
29 maart 2023
Antwoord van Kent Express Dental Supplies
Great to hear that Jayne has been so helpful. Thanks for taking the time to leave a review.
Antwoord van Kent Express Dental Supplies
Hi Akin. Thanks for your positive review!
Kent Express Dental Supplies
We have used Kent Express Dental Supplies for as long as I can remember.
Easy online ordering, with quick delivery and great communication from our account manager and the team.
Most stock is available and if not good alternatives are always suggested and always good value.
26 maart 2023
Antwoord van Kent Express Dental Supplies
Thank you for taking the time to leave us a great review Sarah!
Chloe is very helpful and will look…
Chloe is very helpful and will look into our orders and find the best price. She is also very plesant
9 maart 2023
Antwoord van Kent Express Dental Supplies
Hi Dawn, thanks for the review - we're so pleased Chloe is looking after you!
Feedback
The orders are always on time. The staff are always helpful whenever I have a query and very prompt in trying to resolve any queries.
The Ordering system is very easy to use too
27 maart 2023
Antwoord van Kent Express Dental Supplies
Hi Rashmi, thanks for a great review :)
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