Fantastic company. Upfront and clear about prices from the beginning. Great service, installation and product. I've used a very well known company previously and I wouldn't go back. I would highly rec... Toon meer
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Jake is helpful, friendly yet remains professional. Superb job done fitting my front door. Super reliable and even squeezed me into his already busy schedule, super clean and tidy. I am so happy with... Toon meer
Bedrijf heeft geantwoord
We had to have some blown double glazing units replaced and a whole new window replaced and fitted. Jake was brilliant from the first quote to the finished job. Jake was nothing other then friendly, p... Toon meer
I contacted the company via the email address provided on their website with a detailed enquiry regarding window replacement, but after two weeks I received no response or follow-up.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kent Window Wizard, led by our founder Jake with over 20 years of experience. We are a leading expert in the window repair industry in Medway and the surrounding Kent area. We specialize in comprehensive window repairs in Medway, offering services that range from simple fixes to complex restorations, executed with meticulous care and precision. Our portfolio of services includes hinge adjustments, misted double glazing unit replacements, and UPVC door handle repairs, and extends to installing new windows for both new builds and extensions. This ensures not only repairs but also enhancements that meet the latest standards in energy efficiency and design. Recognizing the critical nature of timely window repairs, especially in emergencies, we are committed to delivering prompt and reliable services that restore safety and peace of mind to homeowners and businesses alike. Our dedication to customer satisfaction drives us to ensure that every repaired or newly installed window remains in prime condition, boosting both security and energy efficiency. When you choose Kent Window Wizard for your window repairs in Medway, you opt for excellence. Our team is devoted to delivering top-quality service and achieving lasting results, ensuring that your windows and doors always maintain the highest standard. Whether you need a quick repair or a full set of new windows, trust Kent Window Wizard to provide professionalism and expertise every step of the way. Kent Window Wizard’s commitment to outstanding customer service is evident in our excellent Google review scores, praised by customers across Medway for window repairs. Contact us today to experience top-notch service that prioritizes your satisfaction, ensuring your windows are in the best hands.
Contactgegevens
Woodhurst, ME5 9SL, Chatham, Verenigd Koninkrijk
- 07383 977434
- info@kentwindowwizard.co.uk
- kentwindowwizard.co.uk
4,4
Uitstekend
26 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Fantastic service and clear…
Fantastic service and clear communication from start to finish. Would recommend to anyone needing new windows/doors or even repair jobs.
26 maart 2026
Jake & Kent Window Wizard were great…
Jake & Kent Window Wizard were great from start to finish. What started off as a simple hinge replacement led to me using them to replace a door and window. From the reasonable quote to completion the process was fantastic all the way through. Arrived on time and completed the work in a time efficient manner, was polite and respectful at all times. Will definitely use Kent Window Wizard for any future work that needs to be done ✔️
26 maart 2026
Review zonder uitnodiging
Jake was amazing turned up on time done…
Jake was amazing turned up on time done a great job
17 maart 2026
I contacted the company via the email…
I contacted the company via the email address provided on their website with a detailed enquiry regarding window replacement, but after two weeks I received no response or follow-up.
6 maart 2026
Review zonder uitnodiging
Antwoord van Kent Window Wizard Ltd
Hi,
Thank you for your review. We’re sorry to hear about your experience and completely understand your frustration at not receiving a response.
Having looked into this, we’ve found that unfortunately your original email was filtered into our spam folder, which meant we never saw your enquiry at the time. This is clearly not the level of service we aim to provide, and we regret that this happened.
That said, we do feel the review is somewhat unfair given that we were unaware of your enquiry and therefore didn’t have the opportunity to respond or assist you. We always aim to reply promptly to all genuine enquiries.
We would really appreciate the chance to put this right. Please feel free to contact us again directly, and we will prioritise your enquiry
Fantastic company
Fantastic company. Upfront and clear about prices from the beginning. Great service, installation and product. I've used a very well known company previously and I wouldn't go back. I would highly recommend Kent Window Wizard.
17 februari 2026
Good communication
Good communication. Arrived on time, professional job, helpful and friendly.
26 januari 2026
Absolutely impeccable service
Absolutely impeccable service, now on approved contractors list
11 januari 2026
Great Service
11 december 2025
Ann Murphy
Jake has been brilliant .I had him replace windows for me a few months ago and since then had him out to do a bigger job he is very helpful and communication is great , and the place was left clean and tidy after the job was done .I highly recommend
7 november 2025
Review zonder uitnodiging
Great communications and top service
Great communications and top service. After the service my doors and windows are better than when they were new
16 september 2025
Antwoord van Kent Window Wizard Ltd
Thank you so much for your kind words! We’re delighted to hear you’re happy with our communication and service. It’s fantastic to know your doors and windows are now performing even better than when they were new. We truly appreciate your feedback and look forward to helping again in the future!
Highly recommend
Jake is helpful, friendly yet remains professional. Superb job done fitting my front door. Super reliable and even squeezed me into his already busy schedule, super clean and tidy. I am so happy with his work that I’m asking him to complete further work for me. If you want an honest, reliable trustworthy man, Jake is the person. I highly recommend Jake to complete your work. Thank you
23 juli 2025
Review zonder uitnodiging
Antwoord van Kent Window Wizard Ltd
Thank you so much for your kind words and thoughtful review. I'm truly grateful for your trust and appreciation — it was a pleasure fitting your front door, and I’m really glad to hear you’re happy with the result.
It means a lot that you’ve asked me to carry out further work for you. Your support and recommendation are genuinely appreciated, and I look forward to helping with your next project.
Thanks again for your kind feedback!
Best regards,
Jake
Jake is simply the best
Jake is simply the best! Man of his words with excellent job and affordable price. I will highly recommend recommend.
27 juni 2025
Review zonder uitnodiging
Brilliant service
Jake has been brilliant throughout. No pushy selling, listened to exactly what I wanted and delivered. Jake was tidy at all times and always polite.
I would 100% recommend
Thnk you Jake you're a star 🌟
29 mei 2025
Thanks for the great work you have…
Thanks for the great work you have completed on my property. You have transformed the look and I now feel secure in my own home.
Thanks
Victoria
14 april 2025
Antwoord van Kent Window Wizard Ltd
Thank you Your kind words are truly appreciated and brighten our day. It was a pleasure to provide our services and we value your positive feedback. We strive for customer satisfaction and are delighted to have met your expectations. Thank you again for taking the time to share your experience. We look forward to assisting you again in the future.
From the off set
From the off set, Kent Window Wizard was a professional service from quotation, all the way to the finish.
no mess left behind
Very polite
11 maart 2025
Needed a repair in a hurry
Needed a repair in a hurry, I messaged on a Sunday not expecting a reply til the Monday, reply was received immediately & an appointment was made for the following week. Went above or beyond to fixed the door, great price great service, Cannot fault these guys.
30 januari 2025
Review zonder uitnodiging
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