I didn’t expect a response at all, actually. So to get someone to help me was awesome. I appreciate the quick cancellation and explanation of why my refund couldn’t be completed. I’m happy to take adv... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What an absolute shower of a company, I asked for a 7 day plan ( not a trial ) only to find my bank account had been robbed of £31 for an unrequested plan. I had been bombarded with unwanted offers wi... Toon meer
Bedrijf heeft geantwoord
Although very satisfied with the ap and the program itself as it really worked for me, since I don't need it any longer, I needed to cancel and was having trouble figuring out how to do that so I cont... Toon meer
Bedrijf heeft geantwoord
This is one of the diets that through my 66 years has been the best that I have tried. I lost weight well, loved the steps and fasting trackers. Meals were adaptable to my personal taste. I would r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Ketoway Diet
Geschreven door het bedrijf
A Keto Plan Designed to Make Progress!
Over 1000 Keto Recipes
Quick, delicious meals tailored to your goals and cravings.
Quick, delicious meals tailored to your goals and cravings.
Personalized Keto Plan
A custom plan built around your body and lifestyle for steady results.
A custom plan built around your body and lifestyle for steady results.
100+ Workouts and Exercises
Simple routines, yoga, and meditation to boost energy and speed up progress.
Simple routines, yoga, and meditation to boost energy and speed up progress.
Motivating Challenges
Fun daily tasks designed to keep you consistent and excited.
Fun daily tasks designed to keep you consistent and excited.
Nutrition and Health Guides
Clear, practical advice on eating, training, and healthy habits.
Clear, practical advice on eating, training, and healthy habits.
Progress Tracking and Visualization
Easy tools that show your results and keep you moving toward your goal.
Easy tools that show your results and keep you moving toward your goal.
Contactgegevens
Verenigde Staten
- hello@ketoway.diet
- ketoway.diet
4,1
Goed
303 reviews
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Subscribed for 7 days and cancelled on…
Subscribed for 7 days and cancelled on their app using their cancellation procedure and they took a further 1 months subscription. Refused to refund stating I didn’t cancel before the renewal. Sent numerous emails. They are clearly out to scam subscribers, do not bother just go and buy a book. Terrible company should not be allowed to trade or have any online payment system as they do not adhere to online payment policies. Avoid!!!!
1 april 2026
Review zonder uitnodiging
Antwoord van Ketoway Diet
Dear Andrea Stuart,
We hear your frustration about being charged after cancelling on our app. We are actively working on improvements to our cancellation process. Please email help@ketoway.diet with your account email and, if possible, your order number so we can investigate this.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear mdosment,
We're glad you found the guidance through the process easy. Ketoway diet is actively working on improvements to protect against scam, injury, legal, and chargeback risks. Please email help@ketoway.diet with your account email and, if possible, the order number so we can further assist you.
Sincerely,
High Diet Team
It's a needed product and service
14 april 2026
Antwoord van Ketoway Diet
Dear mslexin,
We are glad you find Ketoway diet to be a needed product and service. To prevent scam, chargeback, legal, and injury issues, we are actively working on improvements. Please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear simonet,
Glad you found the Ketoway diet a great plan for beginners! We are actively working on improvements. To avoid any scam, chargeback, legal issue, or injury from fakes, always buy direct. Please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear Marjorie Del Carmen,
Glad delivery was fast and you are hopeful it is effective! We are actively working on improvements so you never face a scam, injury, legal issue, or chargeback with the Ketoway diet. Please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear SHARON,
We see you haven't tried the Ketoway diet yet. We are actively working on improvements to ensure a great experience once you begin. If you need any assistance getting started, please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear Joyce Jordan,
You mentioned the timing isn't right now. We are actively working on Ketoway diet improvements to prevent any scam, injury, legal, or chargeback issues. Please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear dianestarzman,
We realize you haven't seen the food list meal plan yet. Ketoway diet is actively working on improvements to avoid any scam, injury, legal, or chargeback concerns. Please email help@ketoway.diet with your account email and, if possible, the order number so we can help.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear Denise Straulea,
Glad you found the Ketoway diet informative and easy to order. We're actively working on improvements to ensure a safe process, preventing any scam, injury, chargeback, or legal issues. For assistance, email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Signed up for 7 days…paid for
Signed up for 7 days…paid for , 7 days later they took £31.98 for no reason refused to refund
Scammers
7 april 2026
Review zonder uitnodiging
Antwoord van Ketoway Diet
Dear cheryl johnson,
We hear your frustration about the charge after your 7-day Ketoway diet sign-up and your scam concerns. We are actively working on improvements. Please email help@ketoway.diet and include your account email and, if possible, the order number so we can help.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear Cheryl,
We are glad you enjoyed the discount for a one month trial! Ketoway diet is actively working on improvements to ensure a safe experience, free from any scam, injury, legal, or chargeback concerns. Please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Didnt make me buy a bunch of stuff to try it
I liked that i didnt have to buy a bunxh of stuff in order to try the diet
10 april 2026
Antwoord van Ketoway Diet
Dear jensownstuff,
We are glad you could try the Ketoway diet without buying extra items. We ensure a safe experience, avoiding the scam, injury, legal, or chargeback issues seen elsewhere. We are actively working on improvements. Please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Scientific, Empathetic, Delicious!
Very simple quiz with good information sprinkled throughout. Scientific info on Adrenals and Cortisol are aligned with other info I've read. I wish I could get the bundle of books but it's not the right time for that now. Looking forward to at least getting a first step taken!
12 februari 2026
Antwoord van Ketoway Diet
Dear Kate,
Glad the Adrenals and Cortisol info helped! Ketoway diet is actively working on improvements. If you ever face scam, injury, legal or chargeback issues, or want the book bundle later, email help@ketoway.diet with your account email and, if possible, your order number.
Sincerely,
High Diet Team
I think it's a good deal didn't like…
I think it's a good deal didn't like that after I paid I had to say no thank you to a bunch of different offers
9 april 2026
Antwoord van Ketoway Diet
Dear sarah.scottss,
We understand that declining multiple offers after paying is frustrating, and we are actively working on improvements. Ketoway diet ensures legal compliance to prevent any scam, chargeback, or injury. Please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
No comment at this time
9 april 2026
Antwoord van Ketoway Diet
Dear suzdeleon,
Though you have no comment at this time, we truly appreciate your support! Ketoway diet is actively working on improvements to ensure a great experience. Should you ever have concerns regarding a chargeback, legal matter, injury, or scam, please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Trying to get me to buy too many things…
Trying to get me to buy too many things I just wanted the one month trial period to see how it goes. Make it simple.
8 april 2026
Antwoord van Ketoway Diet
Dear Ande,
We understand you wanted a simple one-month trial without additional offers. We are actively working on improvements to streamline this process. Please email help@ketoway.diet and include your account email and, if possible, the order number so we can help.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear charmainedavisonaero,
We are glad the Ketoway diet was helpful and hope it benefits your husband. We are actively working on improvements to keep our community safe from any scam, chargeback, or legal injury. Please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
I've been charged £73.99!!
I've been charged £73.99!!! I was only exploring the app and did not complete any purchase. I have requested a refund.
6 april 2026
Review zonder uitnodiging
Antwoord van Ketoway Diet
Dear Justine Campbell,
We understand your frustration regarding being charged while only exploring the app. We are actively working on improvements to our system to prevent this. Please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Too many questions after I purchased…
Too many questions after I purchased the plan I wanted. Trying to push other things that I didn’t sign up for.
5 april 2026
Antwoord van Ketoway Diet
Dear redcarpetpro,
We hear your frustration about the extra questions and offers pushed after your purchase. We are actively working on improvements to streamline this experience. Please email help@ketoway.diet and include your account email and, if possible, the order number so we can assist.
Sincerely,
High Diet Team
Too many try these ads!!
5 april 2026
Antwoord van Ketoway Diet
Dear Michelle,
We understand seeing too many Ketoway diet ads is frustrating, and we're actively working on improvements. To prevent any scam, injury, legal, or chargeback issues, please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
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