I didn’t expect a response at all, actually. So to get someone to help me was awesome. I appreciate the quick cancellation and explanation of why my refund couldn’t be completed. I’m happy to take adv... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What an absolute shower of a company, I asked for a 7 day plan ( not a trial ) only to find my bank account had been robbed of £31 for an unrequested plan. I had been bombarded with unwanted offers wi... Toon meer
Bedrijf heeft geantwoord
Although very satisfied with the ap and the program itself as it really worked for me, since I don't need it any longer, I needed to cancel and was having trouble figuring out how to do that so I cont... Toon meer
Bedrijf heeft geantwoord
This is one of the diets that through my 66 years has been the best that I have tried. I lost weight well, loved the steps and fasting trackers. Meals were adaptable to my personal taste. I would r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Ketoway Diet
Geschreven door het bedrijf
A Keto Plan Designed to Make Progress!
Over 1000 Keto Recipes
Quick, delicious meals tailored to your goals and cravings.
Quick, delicious meals tailored to your goals and cravings.
Personalized Keto Plan
A custom plan built around your body and lifestyle for steady results.
A custom plan built around your body and lifestyle for steady results.
100+ Workouts and Exercises
Simple routines, yoga, and meditation to boost energy and speed up progress.
Simple routines, yoga, and meditation to boost energy and speed up progress.
Motivating Challenges
Fun daily tasks designed to keep you consistent and excited.
Fun daily tasks designed to keep you consistent and excited.
Nutrition and Health Guides
Clear, practical advice on eating, training, and healthy habits.
Clear, practical advice on eating, training, and healthy habits.
Progress Tracking and Visualization
Easy tools that show your results and keep you moving toward your goal.
Easy tools that show your results and keep you moving toward your goal.
Contactgegevens
Verenigde Staten
- hello@ketoway.diet
- ketoway.diet
4,1
Goed
303 reviews
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Antwoord van Ketoway Diet
Dear erry_lynn,
We are glad you found the assessment fast and easy. To keep the Ketoway diet safe from scam, injury, legal, or chargeback issues, we are actively working on improvements. Please email help@ketoway.diet with your account email and order number if possible.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear Fran Guertin,
We appreciate your feedback regarding the high number of offers at the end of your Ketoway diet sign-up. Please know we are actively working on improvements to streamline this. Kindly email help@ketoway.diet with your account email and, if possible, your order number.
Sincerely,
High Diet Team
Finding that there is an app to follow…
Finding that there is an app to follow and easy to use. The meals look good and I look forward to meeting my coach.
30 maart 2026
Antwoord van Ketoway Diet
Dear Irene Wilson,
We are so glad the Ketoway diet app is easy to use and the meals look good! We are actively working on improvements to ensure a safe experience free of any scam, injury, legal, or chargeback issues. Please email help@ketoway.diet with your account email and, if possible, the order number so we can help connect you with your coach.
Sincerely,
High Diet Team
Only took out one week .that was a week…
Only took out one week .that was a week ago for £6
Today you took out £31.98 out of my account
I’m finding it difficult to cancel and to get my £31.98 pound back ……help……
30 maart 2026
Review zonder uitnodiging
Antwoord van Ketoway Diet
Dear Fiona Collins,
We are sorry it is difficult to cancel after your one-week trial. We are actively working on improvements. To assist you and prevent any scam worries, injury, legal steps, or a chargeback, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear Marg Anderson,
We are so glad you found the Ketoway diet easy to understand! We are actively working on improvements to ensure a safe experience, free from any scam, chargeback, legal, or injury concerns. If you need anything, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
I didn’t use this app due to personal reasons
I didn’t use this app due to personal/medical reasons. I then forgot I signed up and was charged £40 from my bank account. When raised with customer ‘care’ team I got told they don’t do refunds and everything is non refundable. This is just a made up rule as everything is refundable within reason. Makes me wonder why the company won’t do refunds.
Don’t use this app if your doing a trial because you’ll end up being out of pocket like me, someone who depends on that £40 to live. Avoid
27 maart 2026
Review zonder uitnodiging
Antwoord van Ketoway Diet
Dear Shannon,
We are sorry you were billed after forgetting your trial and could not use Ketoway diet for medical reasons. We are actively working on improvements. Please email help@ketoway.diet with your account email and, if possible, the order number so we can help.
Sincerely,
High Diet Team
Easy to sign up!
27 maart 2026
Antwoord van Ketoway Diet
Dear cathymcvey,
We are glad you found the sign up easy! At Ketoway diet, we are actively working on improvements to prevent any scam, injury, legal, or chargeback issues. If you need support, please email help@ketoway.diet with your account email and order number.
Sincerely,
High Diet Team
I just want a one month plan
I just want a one month plan. I don’t want to go through all those steps.
27 maart 2026
Antwoord van Ketoway Diet
Dear comillalpn,
We understand you want a one month plan without all the extra steps. We are actively working on improvements to simplify the Ketoway diet. To safely assist and avoid scam, chargeback, legal, or injury risks, please email help@ketoway.diet with your account email and order number if possible.
Sincerely,
High Diet Team
Too many additional offers…
Too many additional offer that I’m not interested in. Perhaps if I’m satisfied with my plan after my first month I’d be more interested in purchasing additional products but not before I’ve had a chance to assess where I need further support.
27 maart 2026
Antwoord van Ketoway Diet
Dear Mamō,
We understand it is frustrating to receive additional offers before having time to assess your new Ketoway diet plan. We are actively working on improvements to this process. Please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear swanston,
We're glad you found the Ketoway diet helpful and easy to understand. We are actively working on improvements! If you ever need assistance with a chargeback, scam, legal, or injury matter, please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
They offered me extra ways to help but…
They offered me extra ways to help but I can't afford right now.
26 maart 2026
Antwoord van Ketoway Diet
Dear Richard,
We see you can't afford the extra ways to help right now. We're actively working on improvements. To keep your Ketoway diet safe from any scam, injury, legal, or chargeback issues, please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Done keto before and lost weight so…
Done keto before and lost weight so keen to get on board again
Easing self into it but in earnest starting Monday when I next go to town to shop
25 maart 2026
Antwoord van Ketoway Diet
Dear Liz Kruger,
Thrilled you are starting in earnest Monday after shopping! We are actively working on Ketoway diet improvements. To ensure a safe journey and prevent any scam, injury, legal, or chargeback issues, please email help@ketoway.diet with your account email and order number if possible.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear Nancy Iiams Newell,
We are glad the Ketoway diet is a helpful starting point! We are actively working on improvements to protect you from any scam or injury. For legal or chargeback inquiries, please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear debbiann,
We hear your frustration regarding the requests for add ons. We are actively working on improvements to the Ketoway diet. We take any scam, injury, legal, or chargeback issues seriously. Please email your account email and, if possible, the order number to help@ketoway.diet.
Sincerely,
High Diet Team
Not straightforward enough to get to…
Not straightforward enough to get to the actual plan
24 maart 2026
Antwoord van Ketoway Diet
Dear jmillerdesigns,
Sorry getting to the actual plan was not straightforward enough. We are actively working on improvements. To avoid scam, legal, injury, or chargeback issues with your Ketoway diet, email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear Wendy,
We love hearing the Ketoway diet is easy to follow! We are actively working on improvements to enhance your experience. For any support, including chargeback, legal, injury, or scam concerns, please email help@ketoway.diet and include your account email and order number.
Sincerely,
High Diet Team
Fine so far!
24 maart 2026
Antwoord van Ketoway Diet
Dear kathleenc,
We are glad your Ketoway diet is going fine so far! We are actively working on improvements to prevent any scam, chargeback, injury, or legal issues. For support, please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Antwoord van Ketoway Diet
Dear jhgranrath,
Thanks for your feedback about us selling too many products. We are actively working on improvements to the Ketoway diet. To safely assist you and prevent any scam, injury, legal, or chargeback issues, please email help@ketoway.diet and include your account email and, if possible, the order number.
Sincerely,
High Diet Team
Just very easy to read through and get…
Just very easy to read through and get your diet plan
24 maart 2026
Antwoord van Ketoway Diet
Dear John James Simpson,
We are glad it was easy to read through and get your diet plan! The Ketoway diet protects against scam, injury, legal, and chargeback risks. We are actively working on improvements. Please email help@ketoway.diet with your account email and, if possible, the order number.
Sincerely,
High Diet Team
Where is my plan
23 maart 2026
Antwoord van Ketoway Diet
Dear customer,
We apologize you haven't received your Ketoway diet plan yet. We are actively working on improvements to ensure smoother deliveries. Please email help@ketoway.diet and include your account email and, if possible, the order number so we can send it right away.
Sincerely,
High Diet Team
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