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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I love the keyboard. I work from home and wanted a keyboard with a number pad. I was struggling to find a mechanical keyboard that was larger than 80% that I liked. This meets all the needs of my job... Toon meer

Beoordeeld met 2 van de 5 sterren

Placed an order two weeks ago, waited a week to reach out to support, since site says up to 5 days to pick, response was 8 hour turn around, hence the 2 stars, saying that they would ship my order the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Both keycap sets arrived quickly & when one arrived damaged they were quick to help me get replacement keycaps! I greatly appreciate the speed & the price is fantastic too. Me & the person I bought th... Toon meer

Beoordeeld met 5 van de 5 sterren

Got my keyboard in about 8-9 days (it was expected to be delivered in 2 weeks). Everything was just like shown on the online site, and included extra keys. I ordered the red switches, Quantum X98 mode... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computer & laptop accessoires

Geschreven door het bedrijf

Customize your own keyboard and keycaps.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Customer Service was difficult

Customer Service was difficult. Several emails back and forth with just 1 question ata time from KeyGeek was frustrating. So I just gave up after a while. I had a key that wasn’t working and nothing came of it because of all the one question emails. My keyboard is just sitting there because I can’t use it. I spent a lot of money and it just sits

31 mei 2024
Logo Keygeak

Antwoord van Keygeak

Hello, we apologize for not handling your after-sales issues properly. We are very sorry for the delay in our email response. Could you please join our Discord? We can solve your problem more directly and quickly there.





Beoordeeld met 2 van de 5 sterren

Do not buy.

Placed an order two weeks ago, waited a week to reach out to support, since site says up to 5 days to pick, response was 8 hour turn around, hence the 2 stars, saying that they would ship my order the next day, a week later still no shipment. I am unsure if this is a legit site or not, seems a little scammy.

17 juli 2024
Review zonder uitnodiging
Logo Keygeak

Antwoord van Keygeak

Thank you for reaching out to us. We appreciate your patience and feedback.

We want to assure you that our website is completely legitimate, and we strive to provide the best service possible to all our customers. The delay in shipping your order is an isolated incident and does not reflect our usual standards.

Regarding your order, you purchased two sets of keycaps. Unfortunately, due to a delay from one of our suppliers, one set of keycaps has not yet arrived at our warehouse. We reached out to you to see if you would prefer to have one set shipped first, but you declined. Consequently, we have arranged a refund for your order.

We sincerely apologize for the inconvenience caused by the delay in shipping. However, we do not accept any defamation of our website's reputation.

Thank you for your understanding.

Beoordeeld met 5 van de 5 sterren

🔥🔥🔥🔥

I love my keyboard. I get a lot of compliments on it at work and the Gateron Yellow switches are perfect for an open office.

22 maart 2024
Beoordeeld met 1 van de 5 sterren

My credit card was stolen through…

My credit card was stolen through Keygeak.

I got my keyboard from keygeak. Yes, you have my email. You’re not disagreeing with anything I’m saying.

24 maart 2024
Logo Keygeak

Antwoord van Keygeak

Hello, your order KG3483 has been completed. This order is for custom keycaps. We communicated with the email address you provided, devmikef@gmail.com, before shipping, and only proceeded after receiving your confirmation. The order was delivered on April 5th. You can reach out to us for any inquiries regarding the order, but we do not tolerate any deliberate attempts to discredit or distort facts.






Beoordeeld met 5 van de 5 sterren

Highly Recommend

Quality keycaps, timely communication, responsive customer service. Will definitely order again. Highly recommend.

21 februari 2024
Logo Keygeak

Antwoord van Keygeak

Thanks for your feedback

Beoordeeld met 5 van de 5 sterren

Doggie Keycaps

My experience with Keygeak has been really great!

I found out about keygeak through Patch magazine which showed the animal series keycaps for a mechanical keyboard. This is my first mechanical keyboard so I wanted to invest in some nice keycaps for a lightly coloured dog themed desktop setup. I found the doggie variant for the animal series which I really wanted.

I live in the UK and this website sells keycaps for US layouts, so I contacted customer service to see if they could make this doggie variant keyboard with a UK ISO layout. They were very helpful and informative and advised me to order custom keycaps from them and add a note to request the doggie keycap design with a UK ISO layout. (I ordered my mechanical keyboard separately).

They sent me an image of the keycap designs before shipping it out so I could say whether I liked them or not or request any changes. Once they sent the keycaps out they arrived within a week. They were packed well overall into 3 separate trays and were well protected. One tray had some keycaps loose when I finally unpacked them but the keycaps themselves were still in perfect condition.

I fitted them to my keyboard (which is TKL) and noticed the smaller left shift keycap was missing. I looked everywhere for it but couldn't find it. So I got back in touch with customer support and they were very helpful and friendly and talked me through the options. They offered me a small refund or a replacement left shift keycap (still with the doggie design on it) and shipped it out to me for free. This arrived in good time as well and fits perfectly and completes the doggie keyboard for me!

Overall, this website seems to have really cute well made keycap designs that you wouldn't be able to find elsewhere and they can provide custom UK ISO layout keycaps too upon request. I'm really happy with the design and service I've received and would recommend them to anyone looking to setup a nice theme for their PC setup.

27 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good

Very happy with this keyboard. I get lots of compliments at work.

29 januari 2024
Beoordeeld met 5 van de 5 sterren

Both keycap sets arrived quickly & when…

Both keycap sets arrived quickly & when one arrived damaged they were quick to help me get replacement keycaps! I greatly appreciate the speed & the price is fantastic too. Me & the person I bought the other set for are very pleased.

29 januari 2024
Beoordeeld met 5 van de 5 sterren

New Career. New Keyboard.

After switching to a new career behind a desk, I immediately started looking for ways to jazz up my new spot. My Gundam keyboard is an awesome compliment to the Perfect Grade Exia I have keeping me company at my new gig. I got my new keyboard a month or so ago and love it.

21 december 2023
Beoordeeld met 5 van de 5 sterren

Love My Quantum X98 Keyboard [red switches]!

Got my keyboard in about 8-9 days (it was expected to be delivered in 2 weeks). Everything was just like shown on the online site, and included extra keys. I ordered the red switches, Quantum X98 model in Candy. Everything looks, feels, and works great! Without hesitation, I would buy another keyboard from Keygeak.

1 december 2023
Logo Keygeak

Antwoord van Keygeak

Thanks for your feedback~

Beoordeeld met 5 van de 5 sterren

Good shopping experience

Shipping time and speed was good, product was accurate as described, would consider buying again if I have any other product in interest.

25 oktober 2023
Logo Keygeak

Antwoord van Keygeak

Thanks for your feedback~

Beoordeeld met 3 van de 5 sterren

This is the website you're looking for

This is the website you're looking for!
Our custom play mat turned out beautifully however, the size was incorrect, we expected one size larger than we received and the logistics aren't the greatest it took about 3 weeks to receive our order.

13 oktober 2023

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