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Keylink Reviews 438

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Keylink is the best supplier for all things chocolate and packaging. The website is easy to use and their delivery is second to none. Always quick, always on time.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Keylink always helpful staff. I always check sell buy dates before placing order. This can take time but they are always very helpful, never impatient … Know their stock and often help with codes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There are many reasons I shop with Keylink The chocolate is high quality at a very competitive price. The dispatch is usually the same day and arrives quickly in sturdy packaging. The staff team are... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service, fast tracked delivery. Always packed with care and everything is delivered intact!

Bedrijfsgegevens

  1. Banketbakkersgroothandel
  2. Bakkerijbenodigdheden winkel
  3. Cateringeten en -drank leverancier
  4. Chocolaterie
  5. Voedselproductenleverancier

Over Keylink

Geschreven door het bedrijf

For Everyone Working With Chocolate.

Keylink are specialist suppliers for chocolatiers, bakers, chefs and anyone working with chocolate. Whether you’re a budding chocolatier, a gelato aficionado, a seasoned baker or, you just fancy making some chocolate gifts for friends and family, we can help you to get up and running in no time.


Known initially for our imported, cream filled chocolates in the 1960s, we’ve been working with chocolate for quite some time! And while we no longer sell finished chocolates, we do supply a complete range of ingredients and décor products from some of Europe’s finest manufacturers and are now the premier supplier of chocolate, ingredients, equipment and packaging to the chocolate industry. We remain as passionate as ever about supplying high quality products with a large helping of great customer service!


We also understand that not everyone has years of experience working with chocolate ingredients, so that’s why we have a jam-packed Resources section, dedicated to helping and educating anyone working with chocolate and other sweet ingredients. Alongside this, you’ll find we also have a wealth of video content on our YouTube channel to help further educate and encourage anyone interested in chocolate!


The benefits of working with Keylink don't stop there. Our delivery service also ensures speedy arrival and peace of mind, at just £8+VAT for next working day delivery under £150. Any orders over £150 include free next working day delivery!


So, that’s us, in a nutshell! Give us a call or drop us an email and we’ll be happy to help and have a natter about all things chocolate. 


Shop Now | Chocolate Couverture | Cocoa Powder | Chocolate Moulds | Fillings & Flavourings | Chocolate Packaging

Next Working Day Delivery

Order before 3pm Mon-Fri

We offer next working day delivery for orders made before 3pm Mon-Fri. Plus FREE workday delivery on orders over £150.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

438 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Spot on thank you

Spot on thank you

20 november 2025
Logo Keylink

Antwoord van Keylink

Thank you for your kind review, Simon!

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

This is the best one-stop shopping hub…

This is the best one-stop shopping hub in Europe! 10 years of business with them. You are GREAT, thank you, Keylink !

19 november 2025
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Antwoord van Keylink

Thank you so much for your lovely review, Gergana! We're so glad you've been happy with our products and customer service for the last ten years. Thank you for choosing Keylink! We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Keylink are a great company to deal with

Keylink are a great company to deal with- the staff are very friendly and so helpful. I recently had some boxes blocked foiled and the whole process was great and very quick.

12 november 2025
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Antwoord van Keylink

Thank you so much for your lovely review, Nicola! We're so glad you're happy with your new foil blocked packaging!

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Always awesome!

As always guys, you always deliver! The best store in the country!

Now, enjoy yourselves and have a good Christmas!

12 november 2025
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Antwoord van Keylink

Thank you so much for your lovely review, Harley! Have a wonderful Christmas and New Year, from all of us at Keylink.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Easy ordering and great products

Really easy ordering process, transparent pricing and speedy delivery. Been using Keylink for over 20 years, great quality and a wide range of products!

11 november 2025
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Antwoord van Keylink

Thank you so much for your lovely review, Julie! We're so glad you've been happy with our products and customer service for over twenty years! We'll be sure to pass your feedback on to the teams. Thank you for choosing Keylink!

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Keylink excellent.Was let down by DPD delivery service

Easy to order, great prices, cannot fault Keylink.
However DPD delivery service was not up to standard.
Delivery date was a Monday which I changed to Tuesday as it was more convenient, had to contact DPD as no sign of delivery, they tried to put the blame onto Keylink. Keylink were very helpful and arranged express delivery before 12:00 on Wednesday parcel finally arrived 12:16 on Wednesday.

14 november 2025
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Antwoord van Keylink

Thank you very much for your kind review, JB! We're sorry that your experience with DPD on this occasion was disappointing, but we appreciate your kind words about our customer service. We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Great company

Great company. Really lovely to deal with and always fast shipping

17 november 2025
Review zonder uitnodiging
Logo Keylink

Antwoord van Keylink

Thank you so much for your lovely review, Ruby! We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Great

Great, helpful service and speedy delivery

12 november 2025
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Antwoord van Keylink

Thank you for your kind review, Peter and Debbie!

- The Keylink Team

Beoordeeld met 3 van de 5 sterren

Unchecked ordering system

Had to chase my order up after 2 days. It had been processed but did not reach the picking team. Keylink does not monitor the process of orders and only move it along the line when the customer alerts them. This cost me valuable time.

12 november 2025
Logo Keylink

Antwoord van Keylink

Hi Heather, thank you for taking the time to leave a review. We’re sorry that on this occasion our usually quick and efficient order processing system failed, we have looked into the issue and it appears to be a one-off technical glitch between two of our systems. We’re working to ensure it won't happen again. If you ever have any issues in the future please don’t hesitate to get in touch with us directly within working hours on 0114 245 5400, or by starting a live chat on our website, or you can email us at sales@keylink.org at any time and we’ll get straight back to you.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

As usual with Keylink when orderin…

As usual with Keylink when orderin product it is always a plesureable experiemce.
Everything is straightforward and easy.
Service is fast and delivery is amazingly prompt.
Information on pricing is always clear and well explained

2 november 2025
Logo Keylink

Antwoord van Keylink

Thank you very much for your lovely review, Rodney! We're so glad you're happy with the service you've received from our teams!

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery, thank you

9 november 2025
Logo Keylink

Antwoord van Keylink

Thank you very much for your kind review, Wendy!

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Professional and speedy delivery

Professional and speedy delivery
High quality products delivered in days. Always a great company to deal with.

10 november 2025
Review zonder uitnodiging
Logo Keylink

Antwoord van Keylink

Thank you very much for your kind review, Sarah! We're so glad you're happy with our range of products and next day delivery. We'll be sure to pass your feedback on to the teams.

- The Keylink Team

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