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Keylink Reviews 438

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Keylink is the best supplier for all things chocolate and packaging. The website is easy to use and their delivery is second to none. Always quick, always on time.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Keylink always helpful staff. I always check sell buy dates before placing order. This can take time but they are always very helpful, never impatient … Know their stock and often help with codes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There are many reasons I shop with Keylink The chocolate is high quality at a very competitive price. The dispatch is usually the same day and arrives quickly in sturdy packaging. The staff team are... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service, fast tracked delivery. Always packed with care and everything is delivered intact!

Bedrijfsgegevens

  1. Banketbakkersgroothandel
  2. Bakkerijbenodigdheden winkel
  3. Cateringeten en -drank leverancier
  4. Chocolaterie
  5. Voedselproductenleverancier

Over Keylink

Geschreven door het bedrijf

For Everyone Working With Chocolate.

Keylink are specialist suppliers for chocolatiers, bakers, chefs and anyone working with chocolate. Whether you’re a budding chocolatier, a gelato aficionado, a seasoned baker or, you just fancy making some chocolate gifts for friends and family, we can help you to get up and running in no time.


Known initially for our imported, cream filled chocolates in the 1960s, we’ve been working with chocolate for quite some time! And while we no longer sell finished chocolates, we do supply a complete range of ingredients and décor products from some of Europe’s finest manufacturers and are now the premier supplier of chocolate, ingredients, equipment and packaging to the chocolate industry. We remain as passionate as ever about supplying high quality products with a large helping of great customer service!


We also understand that not everyone has years of experience working with chocolate ingredients, so that’s why we have a jam-packed Resources section, dedicated to helping and educating anyone working with chocolate and other sweet ingredients. Alongside this, you’ll find we also have a wealth of video content on our YouTube channel to help further educate and encourage anyone interested in chocolate!


The benefits of working with Keylink don't stop there. Our delivery service also ensures speedy arrival and peace of mind, at just £8+VAT for next working day delivery under £150. Any orders over £150 include free next working day delivery!


So, that’s us, in a nutshell! Give us a call or drop us an email and we’ll be happy to help and have a natter about all things chocolate. 


Shop Now | Chocolate Couverture | Cocoa Powder | Chocolate Moulds | Fillings & Flavourings | Chocolate Packaging

Next Working Day Delivery

Order before 3pm Mon-Fri

We offer next working day delivery for orders made before 3pm Mon-Fri. Plus FREE workday delivery on orders over £150.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

438 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great

Fantastic service!

13 juni 2025
Logo Keylink

Antwoord van Keylink

Thank you for your kind review, Raquel!

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Quick efficient service

Quick efficient service, good prices and

19 juni 2025
Logo Keylink

Antwoord van Keylink

Thank you for your kind review, John!

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

As always...

As always, quick, well packed and delivered with a smile.

19 juni 2025
Logo Keylink

Antwoord van Keylink

Thank you so much for your kind review, Julia!

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Wonderful Service

All members of staff are very knowledgeable, professional and friendly. Nothing is too much trouble. Lyn has been really helpful, this has been very much appreciated!

16 juni 2025
Logo Keylink

Antwoord van Keylink

Thank you so much for your lovely review, Kerry! We've passed your feedback on to Lynne and the rest of the Customer Service team.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Professional and helpful team.

13 juni 2025
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Antwoord van Keylink

Thank you for your kind review, Mich! We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Always reliable

Always reliable - I know I will get exactly what I order and it will be the best price they can offer, exceptionally well packed and clearly marked etc. It takes the worry out of buying premium very high price items - as chocolate is now!

13 juni 2025
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Antwoord van Keylink

Thank you so much for your lovely review! We're so glad you're happy with our products and service. We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Amazing company with a great range of…

Amazing company with a great range of products at fair prices. I’ve even received a follow up call from Keylink since my purchase which I feel is a very personal touch to my customer experience. I’ll definitely be using Keylink again and again. My delivery was very quick too.

12 juni 2025
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Antwoord van Keylink

Thank you so much for your kind review, Cherice! We're so glad you've enjoyed our products and customer service. We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Easy ordering

Easy ordering, quality product and fast and efficient delivery 👌

28 mei 2025
Logo Keylink

Antwoord van Keylink

Thank you for your lovely review, Alison! We're so glad you're happy with the products and service you receive from Keylink.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Very reliable

I can’t speak highly enough of the service Saleeha provides as our Keylink account manager. She is always incredibly helpful, efficient, and proactive in keeping us updated with relevant products and offers. Communication is always smooth, and she’s a pleasure to deal with, both over email and on the phone. Her support makes our chocolate purchasing process easy and enjoyable. Highly recommended!

9 juni 2025
Review zonder uitnodiging
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Antwoord van Keylink

Thank you so much for your lovely review, Claire! I've passed your feedback on to Saleeha and her manager. We're so glad you're happy with the service you receive at Keylink!

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Great service,and reliable

Great service,and reliable. Great selection of products and excellent delivery.

29 mei 2025
Logo Keylink

Antwoord van Keylink

Thank you for lovely review, Sarah! We'll be sure to pass your feedback on to the teams.

- The Keylink Team

Beoordeeld met 2 van de 5 sterren

Now I’m impressed with customer service

Thank you that’s a much better explanation and I thank you for your help and understanding thank you

11 mei 2025
Logo Keylink

Antwoord van Keylink

Thank you for your feedback, Janice.

We understand you had a delivery whereby an item of cocoa butter arrived melted. We can see how frustrating this is for you.

At the time our customer services team advised that this will not affect your item usage, and it will perform as expected.

We hope you find the following helpful for future reference:

If your cocoa butter arrived melted, it’s usually not a problem. Cocoa butter melts at around 34–38°C, so warm delivery conditions can occasionally cause it to liquify.

Here's what you can do:-
Let it solidify: Place it somewhere cool (but not the fridge) and allow it to re-solidify slowly.

Re-temper if needed: If you're using it for tempering chocolate and want precise control, you can melt it fully and then temper it by seeding or tabling methods.

We hope that this is helpful.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Easy to order, great products!

Easy to order, prompt delivery every time. Customer sales/services always very helpful and knowledgeable!

1 mei 2025
Logo Keylink

Antwoord van Keylink

Thank you so much for your kind review, Paul! We'll be sure to pass your comments on to the teams.

- The Keylink Team

Beoordeeld met 5 van de 5 sterren

Consistently great

A long time customer, Keylink has offered consistently great service from our first order. The friendliest staff when you call, and always happy to help. A great selection of products, and they're always reviewing their selection and updating to keep up with the current trends and market.

8 mei 2025
Logo Keylink

Antwoord van Keylink

Thank you so much for your lovely review, Zara! We're so glad you're happy with our customer service and product range. We'll be sure to pass your feedback on to the teams!

- The Keylink Team

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