Keys2Casa Reviews 

14
TrustScore 4.5 uit 5

4,3

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Bedrijfsgegevens

  1. Vakantiehuis
  2. Condominium verhuurbedrijf
  3. Vakantieaccommodatie
  4. Appartementverhuur voor korte termijn
  5. Vakantieappartement
  6. Villa

Informatie afkomstig van verschillende externe bronnen

Holiday Lettings, Expertly Managed


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

14 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(14)

12 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Little piece of paradise!

We had a fabulous stay at South Haxted / Garden of Eden. Jules, Robin and Mark were beyond accommodating when we had a fire leaving our house uninhabitable. We were able to book and move in within a couple of hours. We stayed for just over 4 weeks and the house was just what we needed. Peace and tranquility in a perfect location. The house is spacious with the most amazing views. We left today with heavy hearts and only because they had more bookings.
Mark was super helpful when our dog decided to sneak off on her own adventure 😂!
We will miss the wildlife-rabbits and deer in the garden and the albino squirrel.
It really is a little bit of paradise ❤️.
Thank you for having us!

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently hosted a wellness retreat…

We recently hosted a wellness retreat at the English Countryside Retreat House and it was absolutely amazing from start to finish. We’ve been booking through Keys2casa since last year, and they have always been incredibly professional, responsive, and helpful throughout the entire process.

Jason, the owner, and his team were truly wonderful — warm, accommodating, and beyond helpful with everything we needed. We were a group of 10 people, and the house was perfect for our retreat. Everything was very clean, tidy, and beautifully maintained, with stunning décor that created such a calming and welcoming atmosphere.

The outdoor garden and surrounding space are absolutely beautiful and felt truly magical. It was the perfect setting for relaxation, connection, and healing. Our whole group fell in love with the place, and we can’t wait to return again in the future. Highly recommended for retreats, group getaways, or anyone looking for a peaceful countryside escape.

8 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently stayed here with a group of…

We recently stayed here with a group of friends, and it was everything we hoped for and more. If you’re looking for space, comfort, and a spot that actually fits a large group without feeling cramped, this is it. The property is absolutely massive. With 5 spacious bedrooms, everyone in our group had plenty of privacy and a comfortable place to retreat at the end of the day.
It was exceptionally clean from top to bottom, which made us feel at home the moment we walked through the door.
The real "wow" factor is the back garden. It is huge! It was the perfect setting for hanging out outdoors, and having that much private green space is a rare find.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Holiday Cottage/House

We had such a wonderful time off at this beautiful property. The atmosphere was perfect and everything was exactly as described.
The property itself is stunning—a perfect blend of traditional charm and modern comfort. The interior was spotlessly clean and beautifully decorated. We especially loved the location, cozy lounge, farmhouse kitchen & plenty of space in the property which made our evenings so relaxing & enjoyable.
Highly recommend for a peaceful break.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had such an amazing stay

We had such an amazing stay with Keys2Casa at Kensington Mews! The location was absolutely perfect tucked away but still so central, making it really easy to explore and enjoy everything nearby.
The host was wonderful from start to finish, with great communication throughout which made everything feel seamless and stress-free. We also really appreciated the area guide provided by Keys2Casa it was such a helpful touch and made discovering local spots even easier.
Overall, a fantastic experience and we wouldn’t hesitate to book with Keys2Casa again. Highly recommend

14 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a fantastic stay at this holiday…

We had a fantastic stay at this holiday home and couldn’t have asked for a better experience. From the moment we arrived, everything felt welcoming, clean, and thoughtfully prepared. The property itself is beautifully maintained, with plenty of space to relax and unwind, and it had all the amenities we needed for a comfortable stay.
The location was ideal—peaceful and scenic, yet still conveniently close to local attractions and shops. We especially loved spending time in the outdoor area, which was perfect for enjoying the surroundings and making the most of the good weather.
What really stood out was the attention to detail. Everything from the cozy furnishings to the well-equipped kitchen made it feel like a home away from home. Communication with the host was also excellent throughout, making the whole process smooth and stress-free.
Overall, we had a wonderful time and would happily return in the future. Highly recommended to anyone looking for a relaxing and enjoyable getaway.

24 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not book directly

very disappointing. The property was not suitable for our young family and after reporting safety concerns immediately , we were charged a two week penalty for not staying in the property. this is not acceptable, given the nature of our concerns. The team assured us that they would fix the issues but with two small children it's a chance I was not willing to take. I would advise others not to pay this company in advance and only book their properties through airbnb where there is an additional layer of protection.

30 maart 2026
Review zonder uitnodiging
Logo Keys2Casa

Antwoord van Keys2Casa

Dear Louise,
We spoke on the phone and said all of your concerns would be addressed the next morning. You booked one day ahead of arrival so getting everything ready was priority, we said we would have a locksmith come to ensure windows on the second floor were lockable and that we would provide rugs to ensure children weren't too noisy on wooden floors. WiFi was arriving the next day as had been explained. There is a no refund cancellation policy once you have checked in. We agreed to refund you 95% of your stay and of course we had to pay the cleaning team who prepared everything for your arrival. We feel we have been very fair when there was a no cancellation refund in place and we are sorry you feel this is unjustified. We went out of our way to meet you from your flight on a Sunday evening to hand over keys and feel this review is unnecessary.

Beoordeeld met 5 van de 5 sterren

Superb!

This house was amazing! It really felt homely like my own. The house is spacious & clean. Everything we needed was available. It was also close to stores and only 8 min drive to Westfield. Victoria was lovely and very quick to respond to my queries. I honestly had an amazing birthday being away from home. Would definitely recommend!

21 augustus 2020
Review zonder uitnodiging

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